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Google Dialogflow vs Salesforce Einstein Bot comparison

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Google Dialogflow

6,151 views|5,686 comparisons
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Salesforce Einstein Bot

734 views|614 comparisons
Questions from the Community
Which would you choose - IBM Watson Assistant or Google Dialogflow?
Top Answer:IBM Watson Assistant is by far the best platform for easily building a chatbot. This solution provides you with a step-by-step process on how to create one, making it exceptionally easy to use. Very… more »
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Ranking
1st
out of 9 in Chatbot Development Platforms
Views
6,151
Comparisons
5,686
Reviews
0
Average Words per Review
0
Rating
N/A
6th
out of 9 in Chatbot Development Platforms
Views
734
Comparisons
614
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Dialogflow
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Salesforce
Overview

A Dialogflow agent is a virtual agent that handles conversations with your end-users. It is a natural language understanding module that understands the nuances of human language. Dialogflow translates end-user text or audio during a conversation to structured data that your apps and services can understand.

With Einstein Bots, you can launch a fully featured bot that integrates with your Salesforce data in a few clicks! Build one bot that can live on many channels—SMS, Chat, Slack, Facebook Messenger, and more—and speak multiple languages. Bots can automate your company’s frequent tasks, increasing your deflection rate and freeing up agents for more complicated requests.

Sample Customers
Home Depot, Paypal, Target, HSBC, McKesson
Information Not Available
Top Industries
VISITORS READING REVIEWS
Computer Software Company14%
Financial Services Firm12%
Comms Service Provider7%
Educational Organization7%
VISITORS READING REVIEWS
Computer Software Company17%
Financial Services Firm10%
Insurance Company8%
Retailer6%
Company Size
VISITORS READING REVIEWS
Small Business23%
Midsize Enterprise13%
Large Enterprise64%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise12%
Large Enterprise63%

Google Dialogflow is ranked 1st in Chatbot Development Platforms while Salesforce Einstein Bot is ranked 6th in Chatbot Development Platforms. Google Dialogflow is rated 0.0, while Salesforce Einstein Bot is rated 0.0. On the other hand, Google Dialogflow is most compared with IBM Watson Assistant, Microsoft Azure Language Understanding, Amazon Lex, Rasa and Chatlayer.ai, whereas Salesforce Einstein Bot is most compared with Amazon Lex, IBM Watson Assistant and Microsoft Azure Language Understanding.

See our list of best Chatbot Development Platforms vendors.

We monitor all Chatbot Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.