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Microsoft Azure Language Understanding vs Salesforce Einstein Bot comparison

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Ranking
5th
out of 9 in Chatbot Development Platforms
Views
2,131
Comparisons
1,874
Reviews
0
Average Words per Review
0
Rating
N/A
6th
out of 9 in Chatbot Development Platforms
Views
734
Comparisons
614
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Microsoft Azure LUIS, Azure LUIS, Azure Language Understanding, MS Azure Language Understanding
Learn More
Microsoft
Salesforce
Overview

Language Understanding (LUIS) is a cloud-based API service that applies custom machine-learning intelligence to a user's conversational, natural language text to predict overall meaning, and pull out relevant, detailed information.

A client application for LUIS is any conversational application that communicates with a user in natural language to complete a task. Examples of client applications include social media apps, chat bots, and speech-enabled desktop applications.

With Einstein Bots, you can launch a fully featured bot that integrates with your Salesforce data in a few clicks! Build one bot that can live on many channels—SMS, Chat, Slack, Facebook Messenger, and more—and speak multiple languages. Bots can automate your company’s frequent tasks, increasing your deflection rate and freeing up agents for more complicated requests.

Sample Customers
Adobe, DriveTime, Johnson Controls, HP, InterContinental Hotels Group, ASOS
Information Not Available
Top Industries
VISITORS READING REVIEWS
Computer Software Company16%
Financial Services Firm10%
Manufacturing Company8%
Comms Service Provider8%
VISITORS READING REVIEWS
Computer Software Company17%
Financial Services Firm10%
Insurance Company8%
Retailer6%
Company Size
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise14%
Large Enterprise62%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise12%
Large Enterprise63%

Microsoft Azure Language Understanding is ranked 5th in Chatbot Development Platforms while Salesforce Einstein Bot is ranked 6th in Chatbot Development Platforms. Microsoft Azure Language Understanding is rated 0.0, while Salesforce Einstein Bot is rated 0.0. On the other hand, Microsoft Azure Language Understanding is most compared with Google Dialogflow, IBM Watson Assistant, Rasa and Amazon Lex, whereas Salesforce Einstein Bot is most compared with Amazon Lex, Google Dialogflow and IBM Watson Assistant.

See our list of best Chatbot Development Platforms vendors.

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