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HappyFox vs salesforce.com Desk.com [EOL] comparison

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HappyFox

146 views|121 comparisons
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salesforce.com Desk.com [EOL]

Read 1 salesforce.com Desk.com [EOL] review
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0% willing to recommend
Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between HappyFox and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Use HappyFox?
Anonymous User
Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier.
Yes, we learned to be more careful about selecting products and we ended up using a different product which is superior.
Ranking
37th
out of 59 in Help Desk Software
Views
146
Comparisons
121
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In Help Desk Software
Buyer's Guide
Help Desk Software
April 2024
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Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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768,740 professionals have used our research since 2012.
Comparisons
Also Known As
Desk.com, Salesforce Assistly
Learn More
Tenmiles
Salesforce
Overview
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Sample Customers
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

HappyFox is ranked 37th in Help Desk Software while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. HappyFox is rated 0.0, while salesforce.com Desk.com [EOL] is rated 4.0. On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". HappyFox is most compared with ServiceNow and JIRA Service Management, whereas salesforce.com Desk.com [EOL] is most compared with .

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