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HappyFox vs UserVoice comparison

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HappyFox

11 views|9 comparisons
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UserVoice

Read 5 UserVoice reviews
0 views|0 comparisons
100% willing to recommend
Featured Review
Use HappyFox?
Anonymous User
The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to...
We utilized the KB as our primary hub for product-based questions. We took all of our user guides to the cloud, as well as other client-facing... Read more →
Ranking
9th
out of 18 in Customer Feedback Management
Views
11
Comparisons
9
Reviews
0
Average Words per Review
0
Rating
N/A
18th
out of 18 in Customer Feedback Management
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Tenmiles
UserVoice
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Overview
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
Sample Customers
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora

HappyFox is ranked 9th in Customer Feedback Management while UserVoice is ranked 18th in Customer Feedback Management. HappyFox is rated 0.0, while UserVoice is rated 8.6. On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". HappyFox is most compared with ServiceNow and JIRA Service Management, whereas UserVoice is most compared with .

See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.