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HCL Digital Experience vs Salesforce Community Cloud comparison

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HCL Digital Experience

Read 1 HCL Digital Experience review
272 views|191 comparisons
100% willing to recommend
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Salesforce Community Cloud

Read 2 Salesforce Community Cloud reviews
1,629 views|189 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Digital Experience Platforms (DXP)
March 2024
Executive Summary

We performed a comparison between HCL Digital Experience and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP).
To learn more, read our detailed Digital Experience Platforms (DXP) Report (Updated: March 2024).
Download the complete report
768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
It's easy to customize security access for all resources or content.
Workflow to manage page and content with validation step, is great! and it's easy to customize security access for all resources or content.... Read more →
Julio Divietro
Helps us with sales management of customer life cycles with good business intelligence
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Pricing for Salesforce CRM is extremely expensive."

    • More Salesforce Community Cloud Pricing and Cost Advice →

    report
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    Questions from the Community
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    Earn 20 points

    What do you like most about Salesforce Community Cloud?
    Top Answer:All the business intelligence included in the tool gives more information about the cycle of the sales stage.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Salesforce Commun...
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    What needs improvement with Salesforce Community Cloud?
    Top Answer:The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
    Read all 2 answers   →
    Ranking
    10th
    out of 30 in Digital Experience Platforms (DXP)
    Views
    272
    Comparisons
    191
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 30 in Digital Experience Platforms (DXP)
    Views
    1,629
    Comparisons
    189
    Reviews
    1
    Average Words per Review
    306
    Rating
    9.0
    Comparisons
    Also Known As
    IBM Digital Experience Manager, IBM WebSphere Portal
    Learn More
    HCLTech
    Salesforce
    Overview

    HCL Digital Experience software empowers you to create, manage and deliver engaging omni-channel digital experiences to virtually all audiences. Offer an engaging customer experience with responsive content, targeted offers and consistent branding across channels (web, mobile web, and hybrid mobile/web applications). Provide outstanding service to your channel partners with integrated applications. Bring in powerful, flexible tools that allow business users to easily manage and create better content - and free IT staff to focus on other projects. Key features includes: Boost engagement with a streamlined digital experience, Offer a flexible and responsive design, Easily craft and manage your content, Leverage the power of Watson technology, Build your brand with an integrated DX platform and Embed social capabilities to help you connect.

    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    Sample Customers
    Skypicker, Inventive, Factor-y S.r.l., Meander Medical Center, Intesa S.p.A., Deutsche Lufthansa AG, CinePostproduction, UnipolSai Assicurazioni S.p.A, Jyske Bank, Swiss Export Risk Insurance
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm13%
    Retailer11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    University12%
    Financial Services Firm8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise15%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Digital Experience Platforms (DXP)
    March 2024
    Download Free Report
    Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP). Updated: March 2024.
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    768,740 professionals have used our research since 2012.

    HCL Digital Experience is ranked 10th in Digital Experience Platforms (DXP) while Salesforce Community Cloud is ranked 3rd in Digital Experience Platforms (DXP) with 2 reviews. HCL Digital Experience is rated 9.0, while Salesforce Community Cloud is rated 9.0. The top reviewer of HCL Digital Experience writes "It's easy to customize security access for all resources or content". On the other hand, the top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". HCL Digital Experience is most compared with IBM WebSphere Application Server, Liferay Digital Experience Platform, Drupal, Sitecore Experience Platform and SharePoint, whereas Salesforce Community Cloud is most compared with Magnolia CMS, Adobe Experience Cloud and Lithium.

    See our list of best Digital Experience Platforms (DXP) vendors.

    We monitor all Digital Experience Platforms (DXP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.