Compare HPE Service Desk Outsourcing vs. Maintech Service Desk Outsourcing

Cancel
You must select at least 2 products to compare!
Ranking
5th
Views
78
Comparisons
52
Reviews
0
Average Words per Review
0
Rating
N/A
16th
Views
17
Comparisons
7
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
HP Service Desk Outsourcing
Learn More
Overview
HPE Service Desk Outsourcing with eSupport provides IT support for enterprise clients' internal users through a single point of contact, with a personalized Web portal as the primary interface. This outsourced solution is integrated to help achieve productivity and efficiency, and to reduce the total cost of support. HPE Service Desk with eSupport is a comprehensive approach to delivering end-user support through a mix of proactive support, selfservice, analyst-assisted support, and advanced telecommunications and technology capabilities. This innovative platform provides a seamlessly integrated continuum of Levels 0-3 support to promote efficient use of analyst and end-user time and service, and an ability to meet and exceed service-level agreements (SLAs). The end-user portal is highly personalized to provide each end user with information that is specifically relevant to them and their workplace. HP's enhanced implementation methodology for the Global Service Desk with eSupport includes the development of Management of Change programs to address organizational culture and achieve the behavior shift that is critical to the successful adoption of eSupport. HP's focus on Management of Change, with programs specifically designed to accelerate the shift to eSupport, is unique in the IT services industry today.
Maintech Service Desk Outsourcing, a Multi-platform support from a single trusted source, is designed to meet the needs of Fortune 1000 multi-platform, high-demand operations, Maintech's Desktop Support Services (DSS) can offer on-site support to maintain and/or configure your company's hardware, Windows operating systems, applications, asset management and network devices.
Offer
Learn more about HPE Service Desk Outsourcing
Learn more about Maintech Service Desk Outsourcing
Sample Customers
iSource AG
Health Care provider

HPE Service Desk Outsourcing is ranked 5th in Service Desk Outsourcing while Maintech Service Desk Outsourcing is ranked 16th in Service Desk Outsourcing. HPE Service Desk Outsourcing is rated 0.0, while Maintech Service Desk Outsourcing is rated 0.0. On the other hand, HPE Service Desk Outsourcing is most compared with Unisys Service Desk Outsourcing, whereas Maintech Service Desk Outsourcing is most compared with .

See our list of best Service Desk Outsourcing vendors.

We monitor all Service Desk Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.