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Huawei CCIP vs NEC UNIVERGE UC&C Contact Center comparison

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Ranking
7th
out of 15 in Contact Center Infrastructure
Views
74
Comparisons
52
Reviews
0
Average Words per Review
0
Rating
N/A
9th
out of 15 in Contact Center Infrastructure
Views
57
Comparisons
44
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
UNIVERGE UC&C Contact Center
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Huawei
NEC
Overview
Huawei Contact Center (CC) solution creates a multimedia services center for enterprises and businesses to offer effective customer and marketing services. Huawei's full-service solution, with a flexible, cloud-based architecture, can transform your business into a valuable, profit center.
UNIVERGE Business ConneCT, NEC's versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices - in the office, at home and on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center.
Sample Customers
China Merchants Bank (CMB), Ping An Insurance Company
Nippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network

Huawei CCIP is ranked 7th in Contact Center Infrastructure while NEC UNIVERGE UC&C Contact Center is ranked 9th in Contact Center Infrastructure. Huawei CCIP is rated 0.0, while NEC UNIVERGE UC&C Contact Center is rated 0.0. On the other hand, Huawei CCIP is most compared with , whereas NEC UNIVERGE UC&C Contact Center is most compared with .

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