Most Helpful Review
Users/endpoints focus gives us more understanding of network events, allowing us to see behavior patterns
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically.
The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in.
The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring.
The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats.
Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure.
Vulnerability detection is the most valuable feature. It's the tool that finds the threats.
IBM QRadar has improved my organization by introducing many functions. It collects logs from all of our systems in the organization and has functioned very well. It alerts and correlates the aggregate events or offenses we receive through all the applications we use.
The most valuable features would have to be the products' ability to customize vulnerability management settings.
There is a single dashboard that gives us a complete overview of what is happening around the globe.
In addition to using this solution for our security operations center, we are using it for our other customers.
It is very stable. We have not faced interruptions in the past four and a half years.
It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well.
The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue.
The alerting to drive investigations and remediation has been its most valuable feature.
It improved my organization by building a security alerting program.
User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day.
Log search allows us to dive deep into aggregated logs and query all event types at once.
The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily.
InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly.
I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports.
The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.
AI is superb but need improvements.
The tool is very complicated. One place for improvement would be to have a more user-friendly interface. Having better support in Spanish would be cool.
There is one problem with QRadar in regards to the add-on apps. The apps can be frustrating. For example, when I add a big app like one of the add-ons for resiliency, add-on applications for QRadar, these applications require different hardware to implement and to deploy. The resiliency connector because there's a considerable amount of data scanning, operates for these apps correctly.
There could be improvements made to the UI, the user interface. Though the newer version, 7.3.2, might already have this improvement in place.
Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration.
It needs more resilience and functionality.
Technical support is good, but not great.
The quoting and the dashboard session could be improved. It should be more user-friendly.
The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in.
Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition.
It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.
I feel it would greatly benefit from more supported log sources.
The ability to tune the collector for custom logs would greatly help.
I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert.
One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not.
Pricing and Cost Advice
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
There are additional costs, such as the cost associated with the different hardware required for implementation and deployment. Along with the add-on apps, these are all additional costs, and they require licensing as well.
In terms of additional costs, it depends on the subscription that you choose. There are plenty of options to choose from.
Our licensing costs for this solution is on a yearly basis.
It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows.
QRadar is quite expensive. It wouldn't be worth it for a small business...
I would like for them to lower the price.
The pricing is good.
IBM has subscriptions plans that run for one year.
Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement.
The pricing and licensing are competitive.
Accurately predict your licensing counts as this is a subscription based product.
The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.
Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help.
I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.
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Also Known As
|QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar||InsightIDR|
EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.
EventTracker Security Center
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.
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|The Salvation Army, The FRESH Market, Pacific Western Bank, AAOS, Vanderbilt University, Talbots||Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.||Liberty Wines, Pioneer Telephone, Visier|
See also IBM QRadar Reviews, Rapid7 InsightIDR Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.