Compare IBM Service Delivery Manager vs. VMware vRealize Operations (vROps)

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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"If you're a super-small business, it may be a little bit pricey for you... But in large, enterprise companies where money is, maybe, less of an issue, Turbonomic is not that expensive. I can't imagine why any big company would not buy it, for what it does.""It was an annual buy-in. You basically purchase it based on your host type stuff. The buy-in was about 20K, and the annual maintenance is about $3,000 a year.""I'm not involved in any of the billing, but my understanding is that is fairly expensive.""We see ROI in extended support agreements (ESA) for old software. Migration activities seem to be where Turbonomic has really benefited us the most. It's one click and done. We have new machines ready to go with Turbonomic, which are properly sized instead of somebody sitting there with a spreadsheet and guessing. So, my return on investment would certainly be on currency, from a software and hardware perspective.""When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for.""I know there have been some issues with the billing, when the numbers were first proposed, as to how much we would save. There was a huge miscommunication on our part. Turbonomic was led to believe that we could optimize our AWS footprint, because we didn't know we couldn't. So, we were promised savings of $750,000. Then, when we came to implement Turbonomic, the developers in AWS said, "Absolutely not. You're not putting that in our environment. We can't scale down anything because they coded it." Our AWS environment is a legacy environment. It has all these old applications, where all the developers who have made it are no longer with the company. Those applications generate a ton of money for us. So, if one breaks, we are really in trouble and they didn't want to have to deal with an environment that was changing and couldn't be supported. That number went from $750,000 to about $450,000. However, that wasn't Turbonomic's fault.""It is an endpoint type license, which is fine. It is not overly expensive.""The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no surprise charges nor hidden fees."

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"The initial costs are a bit on the higher side but the licensing is flexible.""The solution has a huge cost. If we could just have one license covering everything that vROps can do, that would be great. I would prefer it this way.""The pricing is a little bit expensive. Licensing is an issue because there are always changes, and by that I mean cost increases. And that's not only for vROps but for VMware, vSphere, and all the products that are involved.""Every VMware product is a licensing challenge. It's always costly. It's based on processors. From a technical side, the product is very good. The challenging part is always the licensing. They should have some kind of alternate pricing models.""vROps is a bit expensive and that's a reason that small clients say, 'No, I don't think we need this.' From a pricing perspective, it is quite steep. But 'expensive' is relative, depending on what you need. Others might say, 'It is expensive, but I think we can use it to better our environment.'""When we last did a comparison of solutions, the pricing was equal or similar.""Five or six years ago, when we took it, it was a very good option. Now, I think I have to reevaluate, to be honest."

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Questions from the Community
Top Answer: The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no… more »
Top Answer: It would be nice for them to have a way to do something with physical machines, but I know that is not their strength… more »
Top Answer: We wanted the performance assurance because we have seasonal spikes in our volume. One of the use cases was making sure… more »
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Top Answer: It gives us visibility into the virtual infrastructure, and even the physical infrastructure, and into the workloads… more »
Top Answer: They forecast our pricing based on the objects we deploy, but I'm not involved much with that. The licensing part is a… more »
Top Answer: When it comes to policies, they need to fine tune things to make it easier. It is a bit difficult setting up policies.
Popular Comparisons
Also Known As
VMTurbo Operations Manager
Service Delivery Manager
vCenter Operations Manager, VCOPS, vRealize Operations
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Overview

Turbonomic Application Resource Management matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multicloud environments.

IBM Service Delivery Manager is a single solution that provides all the necessary software components to implement cloud computing. Cloud computing is a services acquisition and delivery model for IT resources, which can help improve business performance and control the costs of delivering IT resources to an organization. As a cloud computing quick start, IBM Service Delivery Manager allows organizations to benefit from this delivery model in a defined portion of their data center or for a specific internal project. Potential benefits include:

  • Reduction in operational and capital expenditures.
  • Enhanced productivity - the ability to innovate more with fewer resources.
  • Decreased time-to-market for business features that increase competitiveness.
  • Standardized and consolidated IT services that drive improved resource utilization.
  • Increased resiliency to market demands.
  • Improved quality of service for IT consumers.

Automate IT operations management, manage performance and gain visibility across physical and virtual infrastructure with VMware vROps. It proactively identifies and solves emerging issues with predictive analytics and smart alerts, ensuring optimum performance and availability of applications and infrastructures across vSphere, Hyper-V, Amazon and physical hardware.

Offer
Learn more about Turbonomic
Learn more about IBM Service Delivery Manager
Learn more about VMware vRealize Operations (vROps)
Sample Customers
JPMorgan Chase, First Canadian Title, UBS, Aetna, Alpha Maxx, London School of Economics, Expedia, JMC Steel Group, Southern Waste Systems.
Whogohost Ltd., Infinity Computers and Communications Company, Outokumpu, Salesbox, Komsomolskaya Pravda, Seekr, CLOUD M, CenterPoint Energy, Apptimate AB, WeCloud AB, Earth Signal, DSB Consulting, Inventive, SKIData AG
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Top Industries
REVIEWERS
Healthcare Company14%
Financial Services Firm13%
Manufacturing Company12%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider23%
Financial Services Firm6%
Media Company5%
No Data Available
REVIEWERS
Healthcare Company20%
Financial Services Firm13%
Energy/Utilities Company8%
Comms Service Provider6%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider19%
Financial Services Firm6%
Government6%
Company Size
REVIEWERS
Small Business10%
Midsize Enterprise27%
Large Enterprise63%
VISITORS READING REVIEWS
Small Business43%
Midsize Enterprise22%
Large Enterprise35%
No Data Available
REVIEWERS
Small Business12%
Midsize Enterprise16%
Large Enterprise72%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise11%
Large Enterprise70%
Find out what your peers are saying about VMware, Turbonomic, Nutanix and others in Cloud Management. Updated: April 2021.
479,323 professionals have used our research since 2012.

IBM Service Delivery Manager is ranked 42nd in Cloud Management while VMware vRealize Operations (vROps) is ranked 1st in Cloud Management with 13 reviews. IBM Service Delivery Manager is rated 0.0, while VMware vRealize Operations (vROps) is rated 8.6. On the other hand, the top reviewer of VMware vRealize Operations (vROps) writes "Enabled us to cut the cost of resources and manage our infrastructure with a smaller team". IBM Service Delivery Manager is most compared with Ansible, whereas VMware vRealize Operations (vROps) is most compared with VMware vRealize Automation (vRA), VMware vSphere, vCenter Orchestrator, Veeam ONE and Nutanix Prism Pro.

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