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Interactive Intelligence vs Pipeliner CRM comparison

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Genesys Logo

Interactive Intelligence

Read 2 Interactive Intelligence reviews
122 views|71 comparisons
100% willing to recommend
Pipeliner CRM Logo

Pipeliner CRM

58 views|37 comparisons
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Interactive Intelligence and Pipeliner CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
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Featured Review
Mohamed Shareed
A customizable solution that can be integrated with almost anything
Being able to automate aspects such as outbound confirmation calls has saved us a lot of time and money. We've been able to develop patient... Read more →
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Questions from the Community
What do you like most about Interactive Intelligence?
Top Answer:Interactive Intelligence is quite user friendly.
Read all 2 answers   →
What needs improvement with Interactive Intelligence?
Top Answer:The problem with this current system is that the support is not great. It's likely that the product will be discontinued by the end of 2025 which is probably why it's not sufficiently supported. There… more »
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What is your primary use case for Interactive Intelligence?
Top Answer:This is an omnichannel contact center solution catering to different kinds of channels, whether they are emails, chats, calls, or generic objects, like web objects which can be routed as an… more »
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Earn 20 points

Ranking
28th
out of 169 in CRM
Views
122
Comparisons
71
Reviews
2
Average Words per Review
869
Rating
9.0
76th
out of 169 in CRM
Views
58
Comparisons
37
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Learn More
Genesys
Pipeliner CRM
Overview
Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.
Pipeliner CRM includes 5 basic powerful components, all in a single view: Activity Stream, Target Overview, Notifications, Suggestions and Business Overview. Along with Pipeliner's advanced filtering and profiling tools, Navigator immediately helps sales reps and sales management cut out the noise, easily navigate complexity and focus immediately on what is most important.
Sample Customers
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Seasonal Impact Contracting, MTN Business, Tensator, Hunt Big Sales, Tiger, Stimme.at, evolutionplan Systemhaus, Juniper Systems, Gefen, Quest RMG, ManpowerGroup, Whole Harvest
Buyer's Guide
CRM
March 2024
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Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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768,740 professionals have used our research since 2012.

Interactive Intelligence is ranked 28th in CRM with 2 reviews while Pipeliner CRM is ranked 76th in CRM. Interactive Intelligence is rated 9.0, while Pipeliner CRM is rated 0.0. The top reviewer of Interactive Intelligence writes "Reliable with very good social media integration and easy to use". On the other hand, Interactive Intelligence is most compared with Genesys Cloud CX, whereas Pipeliner CRM is most compared with .

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.