OpenText Qfiniti is a unified, centrally managed suite of call center software and workforce optimization solutions for multichannel interaction analysis, with real-time agent support and call center performance management capabilities.
Jacada WorkSpace is ranked 8th in Workforce Engagement Management while OpenText Qfiniti is ranked 10th in Workforce Engagement Management. Jacada WorkSpace is rated 0.0, while OpenText Qfiniti is rated 0.0. On the other hand, Jacada WorkSpace is most compared with Pega Robotic Process Automation, whereas OpenText Qfiniti is most compared with Verint Workforce Engagement Cloud.
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