We performed a comparison between JSCAPE by Redwood and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a reliable and easy-to-operate platform for secure file transfers."
"We can send the data quickly and securely."
"It is platform-independent and can flawlessly work on any operating system using the latest security standards."
"The product's most valuable feature is the high availability clustering."
"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors."
"The product has been very stable."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Security is the most valuable feature of this product."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Automation is the most valuable feature."
"The initial setup is a bit hectic during the installation."
"Providing initial guidance would help new users to understand the UI."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"The price is too high and the product line is too complex."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"The product's pricing needs improvement."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"The user interface is something that has to be worked on."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The user interface needs to be improved."
"The user interface could be more user-friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"Technical support is the number one concern."
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JSCAPE by Redwood is ranked 9th in Managed File Transfer (MFT) with 21 reviews while Sterling Commerce Connect:Direct is ranked 8th in Managed File Transfer (MFT) with 7 reviews. JSCAPE by Redwood is rated 9.0, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Good automation features but needs improvement in the monitoring dashboard ". JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, Fortra's Globalscape Managed File Transfer and Kiteworks, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, MOVEit and Fortra's GoAnywhere MFT. See our JSCAPE by Redwood vs. Sterling Commerce Connect:Direct report.
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We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.