Lithium is ranked 3rd in Community Platforms while Zimbra Social [EOL] doesn't meet the minimum requirements to be ranked in Community Platforms. Lithium is rated 0.0, while Zimbra Social [EOL] is rated 7.0. On the other hand, the top reviewer of Zimbra Social [EOL] writes "The Outlook Connector provides Exchange-like options, such as the global address list, calendar, dynamic distribution lists, and LDAP authentication". Lithium is most compared with Salesforce Community Cloud, whereas Zimbra Social [EOL] is most compared with .
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influitive.com is one that i've seen recently that has some pretty good features and integrations with salesforce, also targeted at B2B businesses.
Thanks for all for the answers. We are looking quite a wide range of features needed from platform. This is why we have been looking suppliers mentioned earlier. These suppliers can (some better than others) offer what we need.
Basically my question was about how these companies are to work with. Have these fulfilled your expectations? Have they been there for you? Have you got any problems with implementation? This kind of info is very hard to get. And when you talk to these suppliers you are talking to sales guys. So you all know what that means.
Special thanks to Sanjeev for the review!
BR
Teemu
Hi Teemu
As you too mentioned, it's hard to answer the question with so little info. The key would be to first detail out the kind of interactions you expect with your B2B users and thus list out the features you'd expect in your Social Software. Take these speck as the benchmark to evaluate the shortlisted software.
That said, If you're looking for basic interactions through let say discussion threads, polls etc you could do well with Drupal But if you are looking for advance collaboration features you might want to evaluate Jive ( its a bit old but it might help to read my review on Jive www.sanjeevg.com ).
Rgds
Sanjeev Gupta
You can hire a social media consultant who will run a hand on campaign regarding your targeted b2b group.
Even better to hire a fb - twitter & social media expert or advertizer about it.
Hi,
We have used SocialEngine ( www.socialengine.com) in one of our projects.
Its built in Zend/PHP/Smarty, so if you're looking for too much customization, you must have a good programmer in-house.
I don't know much about the other options, just commenting on the one I know.
Thanks
Pratik
Hi again Teemu, my thoughts before considering the technology! Are you looking for pre-built roadmap that locks community platform to one vendor or solution that uses open standards and thinks about problems of tomorrow and not yesterday.
It really depends on the requirement you have. Most of the options you have offer a customer portal only, without really integrating into "services" aspects...
Another critical issue I think when you are considering smaller scale companies, it will be the vision they have. Are they waiting to be acquired by a Giant? Any acquisition is a nightmare to customers, because it delay any kinds of innovation and improvement.
Back to the applications you have mentioned, Jive should be the one with more possibilities, but if you are willing to go further forward, Salesforce should be a platform offering you the most options.