Compare MetaCompliance MetaIncident vs. xMatters IT Management

MetaCompliance MetaIncident is ranked 11th in IT Alerting and Incident Management while xMatters IT Management is ranked 3rd in IT Alerting and Incident Management with 9 reviews. MetaCompliance MetaIncident is rated 0, while xMatters IT Management is rated 8.6. On the other hand, the top reviewer of xMatters IT Management writes "We're able to generate email, voice, and mobile push notifications, all managed from one place". MetaCompliance MetaIncident is most compared with , whereas xMatters IT Management is most compared with Everbridge IT Alerting, PagerDuty and OpsGenie.
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Pricing and Cost Advice
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Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features.It is worth the cost. You need to know the number of users that are going to use it, which is usually pretty easy to calculate. It's on a per-user license.I would definitely say it's worth the value. I wouldn't say it's expensive, but most people who pick xMatters are not going to select xMatters based on price. There are other lower-priced competitors that are out there. But I would say for what we're getting, it's worth the money.xMatters is pricey, but you have to consider what a critical incident costs your organization.xMatters shortens the time to resolution, so the amount saved in potential lost revenue and productivity has justified the cost for our organization.​​You pay for the user, not the number of alerts. Therefore, xMatters provides a better ROI, if you can leverage it for notifications based on alerts from other monitoring tools. ​​I do not think it is worth the value.​If you are willing to pay for the licensing of it, it is able to scale out.​

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Ranking
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8
Comparisons
1
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
2,284
Comparisons
1,238
Reviews
9
Average Words per Review
623
Avg. Rating
8.7
Top Comparisons
Compared 21% of the time.
Compared 14% of the time.
Also Known As
MetaIncidentxMatters
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MetaCompliance
xMatters
Overview

The incident management functionality with the MetaIncident module provides a lifecycle view of incident management and provides an incident register to manage issues. The system provides necessary audits to report to regulators and governance committees.

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process. www.xmatters.com
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Sample Customers
Information Not Available
US Bank, Tesco, Fujitsu, HubSpot, Conoco Philips, Walgreens, IHG, CA Technologies, Fiserv, Optus, Sky, Kellogg's, 3M
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider25%
Financial Services Firm19%
Individual & Family Service13%
Healthcare Company12%
Find out what your peers are saying about Everbridge, PagerDuty, xMatters and others in IT Alerting and Incident Management. Updated: September 2019.
371,917 professionals have used our research since 2012.
We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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