We performed a comparison between OpenText Real User Monitoring and Savision Live Maps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Real User Monitor has improved our productivity."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The technical support is good at resolving issues."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"Very easy to implement."
"The reporting feature is good for us."
"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
More OpenText Real User Monitoring Pricing and Cost Advice →
Earn 20 points
OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews while Savision Live Maps is ranked 70th in Application Performance Monitoring (APM) and Observability. OpenText Real User Monitoring is rated 6.2, while Savision Live Maps is rated 10.0. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Savision Live Maps writes "Helpful dashboard, and the ElasticSearch feature helps to identify problematic components". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Savision Live Maps is most compared with SCOM, Accedian Skylight and Omnipliance.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.