We performed a comparison between Microsoft Defender for Cloud Apps and Zscaler CASB based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The general usability of the solution is very straightforward."
"The most valuable feature is its policy implementation."
"Defender helps us control which applications are being used and gain more security insight into remote and hybrid users based on user identity and log in location. You can also integrate Defender for Cloud Apps with Defender for Endpoint to extend its capabilities."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"The most valuable feature of this solution is its monitoring."
"It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"I like the alert policies because they are quite robust. It has some built-in templates that we can easily pick up. One of them is the alert for mass downloads, when a particular user is running a massive download on your SharePoint site."
"Zscaler CASB's latency and architecture are excellent."
"The most valuable features of Zscaler CASB are API integration and DLP."
"The tool's scalability is good."
"Overall, the solution does a pretty good job at web filtering."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"Has a good zero trust feature."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Sometimes the support is actually lacking."
"It doesn't actually decrease the time to respond. This has been an issue with Microsoft recently. Sometimes, there is a delay when it comes to getting an alert policy email... Sometimes it takes two or three hours for that email to be sent."
"I want them to enhance in-session policy."
"There are challenges with detection and there are challenges with false-positive rates."
"We sometimes get errors when we create policies, which is somewhat annoying because some policies stop working due to misconfigurations. We find this challenging because it limits our options for troubleshooting an issue."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"The technical support team has room for improvement."
"The pre-defined dictionaries could be improved."
"Zscaler CASB should include integrations with other SaaS applications."
"Zscaler CASB breaks down at times."
"It needs to offer SSO, single sign-on, and items of that nature."
"User management can be improved."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
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Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Zscaler CASB is ranked 10th in Cloud Access Security Brokers (CASB) with 6 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Zscaler CASB is rated 7.6. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Zscaler CASB writes "A stable solution that provides API integration and DLP, but lacks integrations with other SaaS applications". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Netskope , Prisma Access by Palo Alto Networks and Forcepoint CASB, whereas Zscaler CASB is most compared with Skyhigh Security, ThreatLocker Elevation Control, Cisco Umbrella, Prisma Access by Palo Alto Networks and Ivanti Application Control. See our Microsoft Defender for Cloud Apps vs. Zscaler CASB report.
See our list of best Cloud Access Security Brokers (CASB) vendors.
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