Microsoft Unified Communications as a Service vs Ribbon Kandy Business comparison

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Also Known As
MS Unified Communications as a Service
Kandy Business, Ribbon Kandy Business for Service Providers, Ribbon Kandy Business for Enterprises
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Overview
Microsoft unified communications technologies offer customers choices in how their communications and collaboration software is delivered, managed, and maintained: On-premise, Hosted by partners and Hosted by Microsoft. By uniting your existing communication systems and tools: Desktop telephone systems, Legacy PBX and IP-PBX systems, Internet, Voice mail and Faxes.

Many service providers lack resources and can’t afford to wait for a year or longer to acquire, build and launch their own next-generation UCaaS solutions. Kandy Business Solutions provide a suite of market-ready traditional, mobile and web-optimized communications clients that can be easily branded and resold in a multi-tier model. In addition, providers can differentiate their solution by adding Kandy CPaaS, Kandy Wrappers, such as Visual Attendant, and Live Support CPaaS and Wrappers enable service providers to differentiate themselves from competitors that are offering the same "vanilla" set of hosted PBX services. Kandy Business can also be used in concert with Kandy SIP trunks to create a complete offer as well as deliver legacy PBX integration - in or out of your service area. And unlike competing solutions that exclusively support small businesses, Kandy Business delivers multi-site management capabilities and a best-in-class contact center offer powered by Five9.

Sample Customers
Swisscom
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Microsoft Unified Communications as a Service is ranked 3rd in Unified Communications as a Service while Ribbon Kandy Business is ranked 1st in Unified Communications as a Service. Microsoft Unified Communications as a Service is rated 0.0, while Ribbon Kandy Business is rated 0.0. On the other hand, Microsoft Unified Communications as a Service is most compared with , whereas Ribbon Kandy Business is most compared with AT&T Unified Communications as a Service.

See our list of best Unified Communications as a Service vendors.

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