goMoxie vs salesforce.com Desk.com [EOL] comparison

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goMoxie Logo
32 views|27 comparisons
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views| comparisons
0% willing to recommend
Executive Summary

We performed a comparison between goMoxie and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Ranking
10th
out of 23 in Live Chat
Views
32
Comparisons
27
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In Live Chat
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
768,740 professionals have used our research since 2012.
Comparisons
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
Desk.com, Salesforce Assistly
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Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
768,740 professionals have used our research since 2012.

goMoxie is ranked 10th in Live Chat while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Live Chat. goMoxie is rated 0.0, while salesforce.com Desk.com [EOL] is rated 4.0. On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". goMoxie is most compared with Adobe Experience Manager, whereas salesforce.com Desk.com [EOL] is most compared with .

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.