Clay FosbrinkComputer Specialist at Centers for Disease Control and Prevention
Mohammed FayedSolutions Architect at STME
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's the leader in backup and archiving."
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The solution is very easy to use and it offers great support."
"The solution can be used for all Office 365 applications."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."
"What I like most about Veritas SaaS Backup is that it is easy to work on."
"The duplication is the solution's most valuable feature."
"The solution's hardware appliance is very scalable and very useful."
"I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"It's a good solution. It's pretty stable."
"The most valuable feature is that it is simple to use."
"The most valuable features are the ease of administration and the ease of configuration."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"I would like to see more web support."
"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."
"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."
"The technical team wasn't very helpful."
"The backup reports and the dashboard need improvement."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"The solution does lack a lot of features, and we're considering switching."
"The usability of the solution isn't the best."
"In the future, we would like to see support for virtualized machines."
"Technical support can be improved."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is cheaper than Veeam."
"It is a rather expensive program."
"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."
"The program is quite expensive."
"SaaS Backup isn't the most expensive solution."
"This solution is not cheap and not expensive but priced in the mid-range."
Earn 20 points
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
NetApp Cloud Backup (formerly AltaVault) cloud-integrated storage provides secure, fast back up data to any cloud at up to 90% lower cost compared with on-premises solutions. Cloud Backup gives you the power to tap into cloud economics while preserving investments in your existing backup infrastructure and lets you meet your backup and recovery service levels.
Veritas SaaS Backup provides secure and scalable data protection across your entire Office 365 or Salesforce environment and beyond. It is designed for today’s technologies and today’s mobile workforce and organizations of all sizes. Protect SaaS productivity applications with the ability to access anywhere, anytime, and from any device, and instantly restore data with a single click.
NetApp Cloud Backup is ranked 15th in Cloud Backup with 3 reviews while Veritas SaaS Backup is ranked 3rd in SaaS Backup with 9 reviews. NetApp Cloud Backup is rated 8.0, while Veritas SaaS Backup is rated 7.8. The top reviewer of NetApp Cloud Backup writes "Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications". On the other hand, the top reviewer of Veritas SaaS Backup writes "Stable and inexpensive but requires better usability". NetApp Cloud Backup is most compared with Veeam Backup for Office 365, AWS Storage Gateway, Veritas NetBackup, Cohesity DataProtect and Nasuni, whereas Veritas SaaS Backup is most compared with Veritas NetBackup, Veritas Backup Exec, AWS Backup, Azure Backup and Metallic.
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