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NetResults Tracker vs salesforce.com Desk.com [EOL] comparison

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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between NetResults Tracker and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.

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768,740 professionals have used our research since 2012.
Featured Review
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Anonymous User
Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier.
Yes, we learned to be more careful about selecting products and we ended up using a different product which is superior.
Ranking
48th
out of 59 in Help Desk Software
Views
66
Comparisons
50
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In Help Desk Software
Buyer's Guide
Help Desk Software
April 2024
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Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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768,740 professionals have used our research since 2012.
Comparisons
Also Known As
Desk.com, Salesforce Assistly
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NetResults
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Salesforce
Overview
Comprehensive case management for criminal and juvenile justice agencies.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Sample Customers
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

NetResults Tracker is ranked 48th in Help Desk Software while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. NetResults Tracker is rated 0.0, while salesforce.com Desk.com [EOL] is rated 4.0. On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". NetResults Tracker is most compared with , whereas salesforce.com Desk.com [EOL] is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.