We performed a comparison between Netskope and Symantec CloudSOC CASB based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"Its deployment is very easy and quick. Their technical support is also very good."
"In Azure, we have multiple subscriptions and with every subscription, we add some kind of instance ID. We can work with the instance ID so that we allow all of the instances containing nodules. Everything else, we block. This way, if you go to outlook.com and check your email, if you log in with your company account, the instance ID will show. The network will take action according to the instance ID and say, "You are using the enterprise email. I'll let you surf. I'll let you see your email." But when you try to log in with your own email address, like Hotmail or Gmail, the instance ID will be different. This way we are not completely blocking Outlook, but we are blocking people from accessing their Outlook. We are only allowing the enterprise-level emails, and we are not allowing user-based emails."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"The interface is good."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"The most valuable features of the solution are that the support is very good and the dashboards are easy and intuitive to use."
"The monitoring and threat protection were the solution's most valuable features."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The ability to monitor for threats is the solution's most valuable aspect."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The solution's documentation still needs to be improved."
"Technical support and the user interface could be improved."
"Netskope CASB can improve by working more similarly to a VPN technology instead of a proxy. They then could have visibility on the endpoint device. Most clients have some tools where they check the endpoint health or other things, such as the security posture, or if they want to access the resources. For example, if they should have antivirus running, this kind of posture check should be available but it is missing."
"The configuration and user behaviour analytics can be improved."
"I deduced two points: one for their feature modification and one for the feature maturity of the solution."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"There could be better integration with other solutions."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"I would like to see them develop the ability to integrate it with a central management system."
"The solution should work to incorporate some machine learning policies like IDM and VML."
Earn 20 points
Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews while Symantec CloudSOC CASB is ranked 17th in Cloud Access Security Brokers (CASB). Netskope is rated 8.4, while Symantec CloudSOC CASB is rated 9.0. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Symantec CloudSOC CASB writes "Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult". Netskope is most compared with Zscaler Internet Access, Prisma Access by Palo Alto Networks, Microsoft Defender for Cloud Apps, Cisco Umbrella and Forcepoint Secure Web Gateway, whereas Symantec CloudSOC CASB is most compared with Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks and Menlo Security Remote Browser Isolation.
See our list of best Cloud Access Security Brokers (CASB) vendors.
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