We performed a comparison between Netsurion and USM Anywhere based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"The product can integrate with any device."
"You can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today... but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer."
"Expediting incident response is really great."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"The setup is very easy and straightforward."
"The solution has all the features that we need, however they do not work correctly."
"Vulnerability scanning helped out shortcomings of what was not patched in the past and what needed to be patched. This assisted with fine tuning the environment for compliance."
"Easy to use, scalable, stable, and very intuitive platform that provides protection against security threats."
"It allows for a lot of out-of-the-box features: vuln scanning, HIDS/HIPS, and IDS."
"Any unusual behaviour, we can monitor. We have alerts set up to be sent when we receive signs of any unusual behaviour."
"It has powerful threat detection, incident response, and compliance management."
"Ease of deployment across various environments."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"Multi-tenancy, in my opinion, needs to be improved. I believe it can do better as a managed service provider."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"The solution should allow for a streamlined CI/CD procedure."
"It would be good to have some connectors for third-party SIEM solutions. Many customers are struggling with the integration of Azure Sentinel with their on-premise SIEM. Microsoft is changing the log structure many times a year, which can corrupt a custom integration. It would be good to have some connectors developed by Microsoft or supply vendors, but they are not providing such functionality or tools."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"I would like to see the dashboard come up more quickly."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"Windows log collection works with HIDS, but documentation is sparse and confusing."
"Their threat intelligence platform needs to be broadened. They should integrate it with more threat intelligence platforms. For the threat feed that they get from open intelligence, I would like them to add a few premium threat intelligence platforms. They can provide a bundle in which AlienVault has the threat intelligence background of other premium products."
"The one thing I continue to dislike about the USM is the limitation on reports."
"I'd like to see a dashboard that's a little more descriptive."
"The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case."
"Different functions to customize reports should be added."
"We would like more plugins. This being the main point of improvement which would benefit the users."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
Netsurion is ranked 15th in Security Information and Event Management (SIEM) with 24 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. Netsurion is rated 8.4, while USM Anywhere is rated 8.4. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Rapid7 InsightIDR. See our Netsurion vs. USM Anywhere report.
See our list of best Security Information and Event Management (SIEM) vendors.
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