Khoros Social Media Management vs Nimble comparison

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193 views|166 comparisons
Nimble Logo
91 views|58 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Sep 3, 2023

We compared Khoros Social Media Management and Nimble across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Khoros Social Media Management is recognized for its extensive data analysis, efficient scheduling and publishing capabilities, and effective community management tools. Nimble is highly regarded for its effective project and relationship management, contact filtering system, and quality tools for sales and social media.

  • Room for Improvement: Khoros Social Media Management needs improvement in its complex interface, reporting and analytics, customer support, integration capabilities, pricing, and mobile app functionality. Meanwhile, Nimble lacks customization options, faces issues with updates and cloud saving, and has security flaws. 

  • Service and Support: Users say Khoros support provides fast and effective solutions. Nimble's technical support is highly rated.

  • Ease of Deployment: Most users think Khoros Social Media Management is easy to set up, and many noted that the onboarding process is efficient. Nimble's initial setup is uncomplicated and user-friendly. Two people are enough to handle deployment, and ongoing maintenance requires only one.

  • Pricing: The cost of Khoros may vary depending on the user’s needs. Khoros may require more resources or professional help, requiring additional expense. Users have not provided information about Nimble’s pricing.

  • ROI: Khoros Social Media Management's ROI is not consistent and requires thorough research for an accurate evaluation. Nimble's solution is highly regarded for its ability to deliver rapid and effective outcomes, highlighting its efficiency in delivering quick returns for users.

Comparison Results: Khoros Social Media Management is praised for its robust analytics, scheduled publishing capabilities, and community management tools. However, some users find the interface complex and have reported issues with customer support. Nimble’s robust feature set boasts excellent relationship management and contact-filtering tools, but some users complained of security flaws and a lack of customization options.

To learn more, read our detailed Social CRM Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
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  • "The solution is cost-effective."
  • "The pricing is moderate."
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    Top Answer:It is a fast and reliable solution.
    Top Answer:The product has a security flaw. The security vulnerabilities of the product should be improved.
    Ranking
    6th
    out of 34 in Social CRM
    Views
    193
    Comparisons
    166
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 34 in Social CRM
    Views
    91
    Comparisons
    58
    Reviews
    3
    Average Words per Review
    391
    Rating
    8.7
    Comparisons
    Also Known As
    Khoros Care, Spredfast
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    Overview

    Khoros Social Media Management is a comprehensive platform designed to streamline and enhance an organization's social media presence. Its primary use case is to enable businesses to effectively manage their social media accounts, engage with their audience, and analyze performance.

    The most valuable functionality of Khoros Social Media Management includes content scheduling, publishing, and monitoring. With its intuitive interface, users can easily create and schedule posts across multiple social media platforms, ensuring consistent and timely content delivery. The platform also provides real-time monitoring of social media conversations, allowing organizations to promptly respond to customer queries, comments, and concerns.

    Khoros Social Media Management offers advanced analytics and reporting capabilities, enabling organizations to gain valuable insights into their social media performance. Users can track key metrics such as engagement, reach, and sentiment analysis, helping them understand their audience better and make data-driven decisions to optimize their social media strategy.

    This platform helps organizations in several ways. Firstly, it saves time and effort by centralizing social media management tasks in one place, eliminating the need for multiple tools or manual processes. Secondly, it enhances customer engagement by enabling organizations to respond quickly and effectively to customer interactions, fostering positive relationships and brand loyalty. Lastly, the robust analytics and reporting features empower organizations to measure the impact of their social media efforts, identify areas for improvement, and drive strategic decision-making.

    Nimble is a comprehensive customer relationship management (CRM) platform that helps businesses streamline their sales and marketing processes. 

    With its user-friendly interface and robust features, Nimble enables teams to effectively manage contacts, track interactions, and nurture leads. The platform integrates seamlessly with popular productivity tools like Office 365 and G Suite, providing a centralized hub for all customer-related activities. 

    Nimble's key features include contact management, sales and marketing automation, social media integration, and email tracking. With its focus on simplicity and efficiency, Nimble empowers businesses to build stronger customer relationships and drive growth.

    Sample Customers
    HP, Rogers, BeyondBank Australia
    A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
    Buyer's Guide
    Social CRM
    March 2024
    Find out what your peers are saying about Salesforce, Sprinklr, HootSuite and others in Social CRM. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Khoros Social Media Management is ranked 6th in Social CRM while Nimble is ranked 5th in Social CRM with 3 reviews. Khoros Social Media Management is rated 0.0, while Nimble is rated 8.6. On the other hand, the top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". Khoros Social Media Management is most compared with Sprinklr, whereas Nimble is most compared with Sprinklr.

    See our list of best Social CRM vendors.

    We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.