FortiMonitor vs OnSolve Platform for Critical Event Management comparison

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Executive Summary

We performed a comparison between FortiMonitor and OnSolve Platform for Critical Event Management based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product.""In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts.""With FortiMonitor, you can get all the logs of the traffic information of the destination or the source.""The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management.""The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor.""The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them.""The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment.""FortiMonitor's dashboard is very informative and user-friendly."

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"The placeholder dropdowns for message templates are useful.​""It allows for a systematic and uniform method of alerting personnel in every location.​"

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Cons
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial.""I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful.""We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from.""Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues.""Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it.""The solution's initial setup process is time-consuming.""FortiMonitor needs to improve its alert system.""FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

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"Conference calling requires a complicated syntax formula.​""The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not."

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Pricing and Cost Advice
  • "The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
  • "We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
  • "There are additional costs needed for certain functionality, such as scalability."
  • "On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
  • "In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
  • "FortiMonitor's price is very high."
  • "Compared to other solutions, FortiMonitor is a very expensive solution."
  • More FortiMonitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I have a clear bias because I work for Panopta We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard new… more »
    Top Answer:In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic… more »
    Top Answer:Compared to other solutions, FortiMonitor is a very expensive solution. Users have to pay an annual subscription fee for the solution.
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    7.9
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    Also Known As
    Panopta
    Send Word Now, OnSolve MIR3, OnSolve CodeRED, OnSolve SmartNotice, OnSolve TelAlert
    Learn More
    Fortinet
    Video Not Available
    OnSolve
    Video Not Available
    Overview

    FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

    The OnSolve Platform for Critical Event Management is a comprehensive solution designed to help organizations effectively manage critical events. Its primary use case is to provide real-time situational awareness, enabling organizations to proactively respond to and mitigate potential threats.

    The platform offers a range of valuable functionality, including event monitoring, alerting, and incident management. It aggregates data from various sources, such as social media, weather updates, and internal systems, to provide a holistic view of the current situation. This allows organizations to quickly assess the impact of an event and take appropriate actions.

    The platform also enables automated alerting and notification, ensuring timely dissemination of critical information to relevant stakeholders. It supports multi-channel communication, including SMS, voice calls, emails, and mobile app notifications, to reach individuals across different devices and locations. This helps organizations rapidly communicate with employees, customers, and other key stakeholders during emergencies.

    Furthermore, the platform facilitates incident management by providing tools for task assignment, collaboration, and tracking. It allows organizations to create response plans, allocate resources, and monitor progress in real-time. This streamlines the incident response process, leading to faster resolution and reduced impact on operations.

    Sample Customers
    SONY, GoDaddy, HCL, ING, ARMOR, billboard
    Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm7%
    Construction Company6%
    Healthcare Company5%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Government13%
    Healthcare Company9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise18%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise20%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise16%
    Large Enterprise70%
    Buyer's Guide
    IT Alerting and Incident Management
    March 2024
    Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    FortiMonitor is ranked 11th in IT Alerting and Incident Management with 10 reviews while OnSolve Platform for Critical Event Management is ranked 12th in IT Alerting and Incident Management. FortiMonitor is rated 7.8, while OnSolve Platform for Critical Event Management is rated 6.0. The top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". On the other hand, the top reviewer of OnSolve Platform for Critical Event Management writes "Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated". FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, Datadog and LogicMonitor, whereas OnSolve Platform for Critical Event Management is most compared with Everbridge Mass Notification, Everbridge IT Alerting, AlertMedia, PagerDuty Operations Cloud and Rave Alert.

    See our list of best IT Alerting and Incident Management vendors.

    We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.