We performed a comparison between OpenText Intelligent Capture and UiPath Document Understanding based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The solution is very powerful because it allows for custom scripting."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The automated version of the vendor invoice management is great."
"UiPath Document Understanding offers multiple types of extractors, which we can use to extract information from documents in a variety of ways."
"The solution is quite stable, and I am happy with its performance in my programs and processes."
"I found UiPath Document Understanding helpful in automating different types of processes. One process can be split into multiple processes or sub-processes. You can also use it for ID management or extracting data from IDs, such as passports or government-issued IDs, which I like."
"The scalability it offers is truly exceptional, making it arguably the best in the market."
"Scalability-wise, I rate the solution a nine out of ten...The solution's technical support is good."
"It's helped us free up time for other staff projects."
"The solution removes manual processes and reduces human dependency. It takes a lot of effort to go through each physical mail or email, extract the data and transfer it to Excel. However, the solution automates the process and works 24/7. The tool gives a complete package to process and understand documents. The valuable features include taxonomy modification, classification, workstation, etc. There are out-of-the-box features like ML models which you can custom build. We have saved time with UiPath Document Understanding. We have seen a 50 percent improvement in scanning processes. Compared to humans, the tool runs 24/7. The human error rate has also been reduced. Our human error rate is five percent now compared to the previous 15 percent. UiPath Document Understanding has also freed up our staff who now spend more time on critical tasks."
"I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The setup is medium complexity."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The interface has room for improvement."
"UiPath Document Understanding has challenges with handwriting and screenshots."
"Making the design of Forms AI more flexible and accommodating to companies' branding preferences would be beneficial."
"There are also problems with handwritten documents. The results from those are not 90 percent accurate. With scanned and native PDFs, it is 90 to 99 percent accurate, but the accuracy of handwritten documents is somewhat less. If they could improve on that, it would also be helpful."
"This is an expensive solution."
"If there were more integrations with Veracode or the AWS server, so we don't have to completely transfer our data and keep data on our servers, that might increase security."
"Document Understanding would be improved with more AI platforms."
"Sometimes, when the number of items is very large, the solution doesn't properly identify them."
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OpenText Intelligent Capture is ranked 7th in Intelligent Document Processing (IDP) with 7 reviews while UiPath Document Understanding is ranked 3rd in Intelligent Document Processing (IDP) with 45 reviews. OpenText Intelligent Capture is rated 8.2, while UiPath Document Understanding is rated 8.2. The top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". On the other hand, the top reviewer of UiPath Document Understanding writes "Is easy to configure, user-friendly, and produces accurate results". OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, IBM Datacap, HyperScience and Hyland Brainware, whereas UiPath Document Understanding is most compared with ABBYY Vantage, Instabase, Tungsten TotalAgility, Nanonets and IQ Bot. See our OpenText Intelligent Capture vs. UiPath Document Understanding report.
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We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
