We performed a comparison between Proofpoint Threat Response and Secureworks Red Cloak Threat Detection and Response [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"Support is very responsive."
"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
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"The interface within Threat Response could be made simpler."
"Has some quirks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"There are some automated network response portions that we want to turn up."
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Earn 20 points
Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews while Secureworks Red Cloak Threat Detection and Response [EOL] doesn't meet the minimum requirements to be ranked in Security Incident Response. Proofpoint Threat Response is rated 8.4, while Secureworks Red Cloak Threat Detection and Response [EOL] is rated 8.0. The top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". On the other hand, the top reviewer of Secureworks Red Cloak Threat Detection and Response [EOL] writes "Simple deployment with good reports and dashboard". Proofpoint Threat Response is most compared with Cofense Triage and ServiceNow Security Operations, whereas Secureworks Red Cloak Threat Detection and Response [EOL] is most compared with VMware Carbon Black Endpoint, Cisco SecureX, Splunk SOAR and VMware Carbon Black Cloud.
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