"The dashboard is very good. It's easy for us to find what we need. It's very specialized."
"The level of reporting offered by the controller, when used with other Ubiquiti equipment, has been invaluable."
"I like the centralized management console, where we can add all of the devices to the Unifi controller and then management them from a single point."
"Firmware can be pushed or manually updated."
"Functionality of the cloud key in terms of monitoring and managing the environment."
"The most valuable features are its easy access, the controller, and constant updates."
"Overall, the suite of tools is quite useful."
"The most valuable feature of this solution is how it is centralized."
"The cloud management has revolutionized the way we provide services to clients, onsite trips have almost ceased and once complicated changes are made in minutes."
"The solution offers limited integrations."
"If I could manage the W-LAN or other items without a UniFi switch, that would be very helpful. I have not tried, but I think some options are tied to the hardware, like the Ubiquiti switch."
"Integrate NanoBeams into the Controller Software."
"Setting up IP generation for something like guest access is pretty confusing and should be improved."
"I don't like the concept of the QoS, Quality of Service configuration because it doesn't give very granular configuration access to prioritize network traffic."
"They provide support via Chat ONLY, and moreover, they are not very knowledgeable."
"Documentation could be improved, especially regarding known issues or new features. It relies heavily on the user community to provide support and info. There is a vast user group with support groups on both the dedicated forums as well as most social media platforms."
"Software interfaces could be improved and there is a lack of documentation."
"A more powerful heatmapping application in the controller would assist in more reliable WiFi modeling."
Earn 20 points
Purple WiFi is ranked 2nd in Wi-Fi Hotspot Software while Ubiquiti UniFi is ranked 1st in Wi-Fi Hotspot Software with 10 reviews. Purple WiFi is rated 7.0, while Ubiquiti UniFi is rated 8.6. The top reviewer of Purple WiFi writes "Good dashboard and an easy initial setup but requires more integration capabilities". On the other hand, the top reviewer of Ubiquiti UniFi writes "The cloud management has revolutionized the way we provide services to clients". Purple WiFi is most compared with Guest Internet Solutions, whereas Ubiquiti UniFi is most compared with Aruba Wireless and Guest Internet Solutions.
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