We performed a comparison between salesforce.com Desk.com [EOL] and SugarCRM Platform based on real PeerSpot user reviews.
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salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM while SugarCRM Platform is ranked 29th in CRM with 11 reviews. salesforce.com Desk.com [EOL] is rated 4.0, while SugarCRM Platform is rated 7.0. The top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". salesforce.com Desk.com [EOL] is most compared with , whereas SugarCRM Platform is most compared with Salesforce Sales Cloud.
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