Compare Sutherland Contact Management Outsourcing vs. TaskUs

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361
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Overview
Sutherland Contact Management Outsourcing streamlined workflows with intelligent automation, reduces call volume using digital assistants, increases customer satisfaction, reduces cost through intelligent automation, improves support with omnichannel customer engagement, improves call resolution & employee, satisfaction and increases customer satisfaction and reduced costs using voice biometrics.

TaskUs Customer Experience through MultiChannels & Services that includes:

  • Customer Service - Organizations work hard to win customers, but in today's competitive, on-demand world, these businesses must work even harder to keep them. Consumer expectations for quality customer experience continue to rise with little room for error.
  • Sales - One of the biggest drivers of growth stems from sales. To help clients' selling efforts remain focused by providing exceptional sales support from customer saves to proactive upselling and cross-selling.
  • Technical Support - With the digital age and the rapid growth of revolutionary technology, the need for technical support has risen as well, offering four tiers of technical support that can handle even some of the most challenging assignments.
  • Billing - When it comes to a business's finances, TaskUs understands the importance of accuracy when managing such sensitive information. Whether a company operates under a subscription-based or traditional e-commerce model, the solution support all steps of the billing process.
  • Outbound Support - When it comes to support, most people think of handling inbound issues, but proactive, outbound support can be a great way to delight customers. Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.
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Learn more about Sutherland Contact Management Outsourcing
Learn more about TaskUs
Sample Customers
Standard Insurance, Arch Re Facultative
42Floors Inc., iCracked, Thumbtack, BetterDoctor, Tinder, NextBigSound, Autodesk

Sutherland Contact Management Outsourcing is ranked 7th in Customer Management Contact Center Outsourcing while TaskUs is ranked 4th in Customer Management Contact Center Outsourcing. Sutherland Contact Management Outsourcing is rated 0.0, while TaskUs is rated 0.0. On the other hand, Sutherland Contact Management Outsourcing is most compared with Alorica Contact Management Outsourcing, Teleperformance Contact Management Outsourcing and Sykes Contact Management Outsourcing, whereas TaskUs is most compared with Teleperformance Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Alorica Contact Management Outsourcing.

See our list of best Customer Management Contact Center Outsourcing vendors.

We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.