Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.
Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.
Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.
Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.
Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.
Symantec ServiceDesk is ranked 52nd in Help Desk Software while TeamViewer Servicecamp is ranked 34th in Help Desk Software. Symantec ServiceDesk is rated 0.0, while TeamViewer Servicecamp is rated 0.0. On the other hand, Symantec ServiceDesk is most compared with , whereas TeamViewer Servicecamp is most compared with Zendesk Guide and Freshdesk.
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