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Symantec ServiceDesk [EOL] vs TeamViewer Servicecamp comparison

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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between Symantec ServiceDesk [EOL] and TeamViewer Servicecamp based on real PeerSpot user reviews.

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To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Ricardo-Lorenzi
Intuitive design, well integrated, and reliable
Use TeamViewer Servicecamp?
Ranking
Unranked
In Help Desk Software
30th
out of 59 in Help Desk Software
Views
474
Comparisons
126
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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768,740 professionals have used our research since 2012.
Comparisons
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TeamViewer
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Overview

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider11%
Financial Services Firm7%
Healthcare Company6%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business42%
Midsize Enterprise18%
Large Enterprise41%
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

Symantec ServiceDesk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while TeamViewer Servicecamp is ranked 30th in Help Desk Software. Symantec ServiceDesk [EOL] is rated 8.0, while TeamViewer Servicecamp is rated 0.0. The top reviewer of Symantec ServiceDesk [EOL] writes "Intuitive design, well integrated, and reliable". On the other hand, Symantec ServiceDesk [EOL] is most compared with , whereas TeamViewer Servicecamp is most compared with Zendesk.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.