Compare TaskUs vs. West Contact Management Outsourcing

TaskUs is ranked 8th in Customer Management Contact Center Outsourcing while West Contact Management Outsourcing is ranked 12th in Customer Management Contact Center Outsourcing. TaskUs is rated 0, while West Contact Management Outsourcing is rated 0. On the other hand, TaskUs is most compared with Teleperformance Contact Management Outsourcing, Alorica Contact Management Outsourcing and TeleTech Contact Management Outsourcing, whereas West Contact Management Outsourcing is most compared with .
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TaskUs
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Overview

TaskUs Customer Experience through MultiChannels & Services that includes:

  • Customer Service - Organizations work hard to win customers, but in today's competitive, on-demand world, these businesses must work even harder to keep them. Consumer expectations for quality customer experience continue to rise with little room for error.
  • Sales - One of the biggest drivers of growth stems from sales. To help clients' selling efforts remain focused by providing exceptional sales support from customer saves to proactive upselling and cross-selling.
  • Technical Support - With the digital age and the rapid growth of revolutionary technology, the need for technical support has risen as well, offering four tiers of technical support that can handle even some of the most challenging assignments.
  • Billing - When it comes to a business's finances, TaskUs understands the importance of accuracy when managing such sensitive information. Whether a company operates under a subscription-based or traditional e-commerce model, the solution support all steps of the billing process.
  • Outbound Support - When it comes to support, most people think of handling inbound issues, but proactive, outbound support can be a great way to delight customers. Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.

West Contact Management Outsourcing cloud contact center solution can help your company improve customer satisfaction by handling volume, breaking down silos and promoting agent engagement all while ensuring transactional security and reducing operational costs. We’ll help you modernize the customer experience today and provide the guidance you need to keep up tomorrow.

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Sample Customers
42Floors Inc., iCracked, Thumbtack, BetterDoctor, Tinder, NextBigSound, AutodeskStanford Health Care, Ochsner Health System
We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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