Dell PowerFlex Reviews

Most customers look for a multipurpose appliance to consolidate all the applications and simplify management. It helps reduce the footprint and the consumption of power.

The availability of the product is a valuable feature. The single window management and the patching features are also valuable.

The solution must be more flexible. It must be flexible with sizing and the combination of technologies inside the compute nodes.

I have been using the solution for more than seven to eight years.

The product is stable.

The product is scalable. Our enterprise customers have around 500 employees. Our medium-level customers have 100 to 500 employees.

The support is highly responsive. Once we raise a ticket, the support responds very quickly.

Positive

The initial setup is moderately easy. The connectivity and the security ports might take some time. Within three working days, the solution will be up and running.

The product is expensive. I rate the pricing a nine out of ten.

We are partners. A good product must provide good support, compatibility, and backup. Overall, I rate the tool an eight out of ten.

The solution is very simple, and not critical. We use it primarily for the Ministry of Electricity for implementing new smart meters in Egypt. It made it easier to handle the billing system.

The solution was connected to alternate storage. It provides great scalability and reliability.

The security and the cybersecurity provided are very good.

The biggest issue with the solution is that it doesn't support Hyper V. It's a big problem.

The solution needs to adjust its pricing to make it more reasonable.

I've been using the solution for one year.

The stability of the solution is very good. We haven't had any issues.

The scalability of the solution is excellent. We don't plan to increase usage right now.

The technical support is great. We haven't had any issues. The only problem, sometimes, is that you deal with vendors and not specialists. If you don't go with the highest level of support, if it's mission-critical, sometimes you can't get the spare part by the next business day because it's not in stock. It could take around one to two weeks to get the spare part. This has happened with Oracle and Cisco as well. I'm not sure if it would happen with HP, our main competitor.

The initial setup was straightforward.

We had our own team handle the implementation.

The solution is very expensive. 

We use the on-premises deployment model. We're partners with the solution.

It's a good product but the big issue is it must support different layers on hyper-visors because if a customer has something like Oracle databases that do not support VMware, there's an issue with the product. For a customer looking for VMware, VxRack is the best solution. If I need something better or different, Red Hat HyperV is an option, but there's no support. That's a big issue.

If I was just looking at it as a VMware solution, I'd give it ten out of ten, but without the hypervisor support, I'd rate the solution eight out of ten.

It has reduced downtime. Before on our previous solution, we used to have downtime on some of the servers because of the sort of convention. Currently, I've not experienced any downtime on any of the servers, and there is no more resource congestion.

All of the features are useful. We just started three months ago but we found that the issue we were having in our previous environment, which has high latency on the storage, we are not experiencing it anymore. The high ups on the storage are very good for us.

For now, we just started using it, so we've not really identified the area where we see anything lacking. Maybe after we use it for around six months we'll be able to know some areas. Moreover, we're still doing the migration. We've re-migrated from our old environment, we have migrated from VM to the new environment. So far so good. We do not really have a lot of challenges right now.

I think an area where maybe we'll need some improvement is that we have been, in our old environment, running VMware Virtual machines. We're also running Hyper-V virtual machines. But we recently discovered that migration of the Hyper-V virtual machines is a bit challenging. Maybe if Dell EMC can come out with a tool that will make it very easy for us to migrate the Microsoft Hyper-V machine, that may be an improvement.

The solution is very stable, and so far, so good. We don't have any issue with the security, and the environment is stable.

We've not added additional resources, but we believe that it's highly scalable. We believe that at any time we need to add resources we can easily add those resources to it. We don't have plans to increase usage, and we're using it extensively.

We've not reached any technical support since we started using it. Since we deployed this we have no cause to reach certain support.

Previously, we used to use Cisco before VxFlex. We switched because of the environment. We had high latency in the storage. Also, the underlying servers were obsolete. They were end-of-life.

The setup has been straightforward. We don't have many problems with the migration and so far it has been straightforward. 

The OEM, Dell EMC, did the installation. Ten consultants did the installation for us.

I would recommend others use VxFlex.

I would rate the solution eight out of 10. I would rate it a 10 if they provided better integration with the other applications and offered a migration tool to easily migrate from Hyper-V.

At the end of the day, VxFlex is for all applications. We normally do a sizing. Then we usually look at the sizing and design it according to its outcome. It's also about applications. You can see what application requirements are.

We're doing a lot of VMware for IT so this solution is really valuable from a VM point of view. We're trying to assist our customers mainly with management because that's what they want. The most important aspects are ease of management, as well as ease of configuration, allowing them to attach additional nodes and resources for the applications.

I think there might be some room for improvement when it comes to pricing because although I know how to convert customers, at the end of the day, it's quite expensive. Sometimes your feature architecture is still coming out much cheaper than hardware costs for your infrastructure.

The guys normally say it's all about your management. If you do a feature architecture with VMware or Hypervisor with the management, you still get a lot of attitude from that as well.

We've been using this solution for the past six years.

I think it's stable. If it's properly installed, you shouldn't see any issues or bugs.

It is scalable. Scalability depends on our customer. In South Africa, our enterprise may be 2,000 users, whereas small customers would be 400 to 500 users. What might be considered small to you, is a medium sized customer for us.

From a maintenance point of view, we normally recommend customers to get a three-year warranty for maintenance and support. Then we know that they're covered and that they will get all the latest and greatest firmware. I normally sell additional man hours to assist the customers as well. That is just to assist by doing health checks on a regular basis for them. I normally sell about eight hours. It all depends on the customer's knowledge of the products. It's between eight and sixteen hours a month, where I normally send an engineer on site to do health checks to see if everything's still fine.

I have not interacted with support myself, but our technical engineers have. I have heard from them that the technical support team is good and always helpful.

Our engineers sometimes complain that it's quite complex and incongruent. You need to make sure of a lot of things. There's a lot of pre-planning that you need to do correctly. if you don't have the correct information, then you can have performance issues on your environment.

With one that we installed, the guys found out that some of the networking was not correct. It took us two weeks just to sort that one out from a networking point of view. Normally as soon as you deliver the stuff onto the customer's site and you have all the information, it can be between two to three weeks to deploy. You will get the customer up and running and he can start using it. However, you need to make sure that you have all the information.

I have a team that provides implementation services.

Make sure that you have all the required information and that you actually do a full assessment before you design or implement a solution. You need to make sure of this so you will get the best possible performance out of the solution. If you don't have the correct information, it's going to take you a bit longer than normal to make sure it's installed correctly and performs in the ultimate areas.

I would rate this as eight out of ten.

Recently we used it in a hybrid setup for infrastructure between the VMs and the physical. Managing such an environment is a little bit tricky. Now, we have now one solution for everything or for the different environments that we have with us with production, disaster recovery, and UAT. Everything gets managed from one platform. Everything is happening from one place instead of just physically. In the past, managing the physical servers alone and then VMs that we have on different versions, just dealing with the different environments was a nightmare. But now since we have everything in one platform, it's much easier, especially since we don't have a very big team. 

So I just needed a simple way to manage things that aligned with the business demands without wasting my time, troubleshooting, and trying to find what the problem was and integrations between the different solutions that we have here and there. Whether it's at a hardware level or software level or network, having everything in one place made my life much easier.

The most valuable feature is the overall integration and just seeing the three different layers which make up the machine software. Altogether, it's something that I would say is much better than any other solution that I have experienced before.

VxRail as a VM, as the extended version of VM, made the solution very powerful, unlike others like Nutanix or HP Synergy or SimpliVity. I can't see any problem other than one thing which is the vendor lock. It means if I want to extend my service if I want to add another stream or another data center and I want to have an integration, I have to have the VxRail bill as a total FCI solution on the other side. That's the only weakness that I see that needs to be improved; with VxRail they need to extend the licenses to any other solution. That's the only thing that I believe though.

On the dashboard itself that I use on a daily basis, I can get most of the information that I want. If I want to have more details or analytics, however, it's a little bit tricky. I'm using one of my resources to keep pulling data from different sources to build custom made reporting for myself. For example, utilization of the different resources on the different servers is there as a part of the dashboard. However, if I want to have the kind of comparison between two different VMs running on the same application, it's a little bit tricky. I'm asking my team to pull data and design it in a different way and send it back and execute it and stuff like that. Exporting data from the dashboard is not very user-friendly. It's just designed in a way that it's going to cover let's say 90%, 80%, of the end-users needs. If you need more sophisticated reporting it's not easy to have.

The solution is very stable. Over the past one and a half years, we did not face any major instance for the services itself. It's a hyper-converged by design. In terms of stability, we only have around 16 nodes, which is medium-sized. But we've never faced any failure in any nodes.

VxRail by design has an under systems scalability for whatever solution is provided for us. During the past one and a half years we just added some network cards just to cover the speed. One of them was a major card on the network cards and was one GB. When we changed the network site to have the switches with two GB, we decided also to upgrade network cards there. It was a very small job and since the solution itself it's scalable, we just did it in one day for all 16 nodes. Scalability is good. 

We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four hours. So far, all the incidents that were opened with Dell directly were from a year and a half ago after the implementation itself. There have only been three tickets.

In terms of our experience on those three tickets, they were not a major or critical event. They were all medium. They call it flexibility three. It's not even one or two. As per the SLA, within 24 hours they had to fix the problem. They ended up fixing the issue within the first three hours. 

Although it was not a critical ticket, the response was great.

We just used pure VM. On HP, on the hardware itself, it was HP and virtualization. It was not a hybrid comparison. It was only a VM solution. We switched to hybrid just to take the features of all the clash kind of stuff that is more I would say sophisticated in the hybrid compared to HCI or other solutions. We moved from converged to hyper-converged. It's the technology itself that lead us to change solutions. VM as a combination isn't as good as VxRail as a total solution.

The deployment was very straightforward. We have four team members who only focus on the environment, on Excel. The system admin also has three team members. Each one has a different area to look at; one for storage, one for virtualization itself, and the other one for the overall health of troubleshooting of the Excel environment. So, one chief and three supporting leads.

When we started this project it was through a partner who did all the migration for us and handled the deployment as well. At that time it was a very small deployment.

In terms of advice, I would say that your success using VxRail would depend on the business itself. For example, if you're a high tech company, VxRail is not going to be a good solution for such a company. The same applies if you are at some software house because you need a very strong kind of computation system. In this case, HP Synergy will be the best total solution. However, if you're environment it doesn't need that high computation, it's either VxRail or Nutanix will be the best solution for anyone.

It depends on your mission. It depends on the business nature itself. For normal businesses, VxRail is a great option. For businesses that need high computation and stuff like that, VxRail will not serve them the way that they want. 

I would rate this solution as nine out of ten.

The solution has the benefits of any hyper-converged infrastructure but also has good hardware integration. It is easy to use for management and operations teams because the tools are in one place. Upgrading is easy, you do not need to check all of the components in your infrastructure, when you upgrade the solution handles everything.

When checking some of the components in the RCM during upgrades, it can be difficult, you have to check and upgrade the software-defined storage because it will get out of scale with the virtualization with VMware. You always have to consider this during upgrades but the process should be simplified.

I have been using the solution for approximately two years.

The solution is stable.

With this solution you can upgrade and scale up your environment very easy, it is used in enterprise organizations that have large environments.

I have found the technical support very good.

The installation is complex.

Dell came with engineers and integrators to do the deployment for us.

The price of the solution is fair, it is priced in the average range amongst competitors.

For those who want to scale their environment, manage all the environment from a single point, and have to only deal with a single vendor this solution might be for you. If you need these requirements from a business perspective as operations management, the operational cost could be lower but I would advise speaking to professional deployment teams before you do anything.

I rate Dell EMC PowerFlexRev a nine out of ten.

Our primary use case for this solution is hyper-converged.

We have a private cloud deployment.

The most valuable feature of this solution is integration.

The virtual machine configuration for networking should be improved.

There should be more functionality available for routing.

I would like to see better integration with other services because it can be difficult to merge into the environment.

I think that stability is good for small and mid-level environments, but I don't think that it is suitable for high-end.

Scalability is great. You can increase size, which is good.

The technical support for this solution is pretty good. They have provided us support when needed.

When you are setting this solution up in a test environment then it is straightforward. However, when you have to combine it with the customer's hardware then it can be tricky sometimes.

The deployment took about one month.

We used a consultant to assist with the deployment.

We also evaluated a solution by Cisco.

This solution is good for small-end businesses, but for high-level business, you may have to evaluate other solutions.

I would rate this solution an eight out of ten.

Our primary use case of this solution is for storage nodes and compute nodes and I like that it is all in one box. It is very effective to use it for our infrastructure. 

Something that needs to improve is that if you want to upgrade just one feature, you have to go to the highest model, which is the All-Flash Solution.

1- there are features like deduplicate and compersion, it's available only in the all-flash solution for Vxrack also auto-tiering and caching not available only in the all-flash scenario in VxRack flex 

2- another way if you have the all-flash box from vxRack (SSD drive), cannot be mixed with normal HDD and the maintenance will be very expensive 

The program is stable.

I believe it is a scalable solution.

I am not really impressed by the technical support of this solution. The product really needs better and more support. 

On a scale from 1 to ten, I will rate this solution an eight.