Sales Engineer at a tech services company with 51-200 employees
Real User
We were able to move off of Exadata and AIX and consolidate down to one storage platform
Pros and Cons
  • "The SRDF replication piece is probably the best feature. It's useful for maintaining recoverability in the event of a disaster."
  • "When it comes to Oracle and database workloads, data reduction could be a little bit better. Some of the competition, like Pure, have post-processes which do additional deduplication and compression on the backside; everything is in-line and then they do a secondary process. It would be a good option if you could start getting 5:1 or 6:1 data reduction on database workloads."

What is our primary use case?

We used it for Oracle Databases. The customer for which we did the PoC of PowerMax is planning on deploying mission-critical applications on this solution: Oracle workloads such as their quoting system and their data warehouse.

How has it helped my organization?

As a partner, we don't have PowerMax in-house but for my customers the SRDF replication is an advantage. The ability to have a scalable, all-flash array is pretty impressive. That's important for our customers.

In terms of helping to consolidate islands of storage in a data center, the use case for the particular customer for whom we did the PoC was to move off of an Exadata environment and to move off of an AIX environment and consolidate those down to one storage platform. PowerMax did that.

It is meeting our customer's requirements. They had several large Oracle databases that needed to move over, including from Exadata. Exadata is one of Oracle's fastest systems in terms of Oracle Database workloads. Our customer had to be able to hit certain timelines for jobs that would run. For example, they are running a quote database and they had to be able to hit the same timelines for jobs that were running within that, or better. As a part of the consolidation, the end goal was to limit their licensing on the front end. Being able to consolidate down into that one footprint on the back end helped them save money on the front end.

When it comes to managing and monitoring PowerMax arrays, the interface has really improved compared to the old VMAX. Getting into the interface and finding out if there are any issues with the array is a lot simpler and more streamlined.

What is most valuable?

The SRDF replication piece is probably the best feature. It's useful for maintaining recoverability in the event of a disaster.

What needs improvement?

I would like to see more cache because we are limited to two terabytes of cache now. More cache would potentially help drive better improvements in performance.

Also, when it comes to Oracle and database workloads, data reduction could be a little bit better. Some of the competition, like Pure, have post-processes which do additional deduplication and compression on the backside; everything is in-line and then they do a secondary process. It would be a good option if you could start getting 5:1 or 6:1 data reduction on database workloads. That would be beneficial.

Buyer's Guide
Dell PowerMax NVMe
April 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

Since our use of PowerMax was just a PoC, we didn't really have any issues with the with stability. We didn't run it for a long time, it was a 30-day PoC. There wasn't a lot of time to really explore that area. During the PoC it was fine, it was perfect, we didn't have any issues.

What do I think about the scalability of the solution?

The ability to add additional engines, additional SSDs, is really a benefit to the customer. You can grow it as you need to.

The PowerMax architecture influenced the buying decision. The ability to grow, to scale from single-engine to multi-engine, was probably the biggest factor in that.

How are customer service and support?

Tech support for PowerMax was pretty good. They came out and set it up and did the install. That took a day. We did have a problem with one of the compression modules and they had it out there and fixed the next day. It was during the install that they uncovered that. We weren't using the array yet anyway, so it was just a byproduct of the installation process.

How was the initial setup?

The improvements to the interface have really been great. It's very simple to set up and configure the storage volumes, whether it's a Fibre Channel volume or an iSCSI volume.

The initial setup was straightforward. I did the setup of the iSCSI volumes to the host and it was it took me less than an hour to do that.

Which other solutions did I evaluate?

We were initially doing a PoC and comparing PowerMax against other arrays: NetApp, XtremIO X2, and Pure. We were doing a performance benchmark and it came in second compared to XtremIO X2, so it did a good job.

What other advice do I have?

I would give PowerMax a nine out of ten, only because we had that single issue with the compression module failing. Otherwise, it did exactly what we wanted it to. It wasn't as fast as the XtremIO, but we didn't think it was going to be as fast as that in the first place. The XtremIO was somewhat oversized. So from a performance standpoint, we were very happy with it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Osman Sercan SADIKOGLU - PeerSpot reviewer
Storage and Backup System Architect at Turkiye Finans Participation Bank
Real User
Good protection undermined by a complicated GUI
Pros and Cons
  • "The best feature is the protection - PowerMax NVMe is volume-based and replicates data, so it's very comfortable for us to use."
  • "The GUI interface is very complicated and could be improved by streamlining the number of steps in the process."

What is most valuable?

The best feature is the protection - PowerMax NVMe is volume-based and replicates data, so it's very comfortable for us to use.

What needs improvement?

The GUI interface is very complicated and could be improved by streamlining the number of steps in the process, as the new storage UIs have done.

For how long have I used the solution?

I've been using this solution for eight months.

What do I think about the stability of the solution?

PowerMax NVMe is stable.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate PowerMax NVMe six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerMax NVMe
April 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Senior Storage Engineer at a transportation company with 10,001+ employees
Real User
Because of the compression ratio, we are able to put more on less hardware
Pros and Cons
  • "The PowerMax software and CloudIQ let us get an inside view of our compression and compaction, as well as our usage of the storage."
  • "The initial setup was complex. ESRS is a very complex solution to put into our environment, because it requires external access to the Internet. That's a very tough thing for us to do, because we are a PCI and PII company. We store a lot of data for people which is personal. Therefore, going out to the Internet is not our preferred path."

What is our primary use case?

We are using it for VMware, virtual infrastructures, and our physical host. All of our virtual infrastructure is pretty much mission-critical, and we have all of our virtual infrastructure migrating into the PowerMax family.

How has it helped my organization?

Because of the compression ratio, we are able to put more on less hardware.

The PowerMax software and CloudIQ let us get an inside view of our compression and compaction, as well as our usage of the storage.

What is most valuable?

  • Compression
  • Compaction
  • A lot of storage in a small box.

What do I think about the stability of the solution?

The PowerMax software has some room for improvement. We have run into a couple bugs with it so far.

What do I think about the scalability of the solution?

It scales well. We currently buy ours fully maxed out, so we don't really worry a whole lot about the scaling from a new infrastructure standpoint.

How are customer service and technical support?

So far, technical support has been really good.

Which solution did I use previously and why did I switch?

We are migrating from HPE 3PAR, and it's been a very easy transition.

How was the initial setup?

The initial setup was complex. ESRS is a very complex solution to put into our environment, because it requires external access to the Internet. That's a very tough thing for us to do, because we are a PCI and PII company. We store a lot of data for people which is personal. Therefore, going out to the Internet is not our preferred path.

What about the implementation team?

We used Dell EMC directly for the deployment. The experience has been good, so far.

Which other solutions did I evaluate?

We generally do a PoC. In this case, we went directly to the PowerMax because we felt it was a good solution. Our upper management chose it.

What other advice do I have?

Study the integration very carefully, as far as how you're going to integrate it into your environment, such as how you're going to use ESRS and the other solutions which Dell EMC offers.

As far as provisioning, storage, and use of the array, it's been very simple to use.

For the PowerMax 8000, a million IOs is our minimum requirement. We have yet to be able to test that, but that is our minimum base requirement for a PowerMax 8000.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Director - Products & Solutions at a religious institution with 11-50 employees
Real User
Top 20
Good operability and easy scalability but unfortunately quite expensive
Pros and Cons
  • "The solution has good operability and easy scalability."
  • "The solution is quite expensive."

What is our primary use case?

We are using this solution as our main storage. We use it with VMware, as well as our databases. We are customers of Dell and I'm a team lead for network and infrastructure. 

What is most valuable?

I like the operability and easy scalability of this product. It's also easy to integrate with all of our systems. It has high speed and a good name in the market. The accounting is good, easy, be accessible. 

What needs improvement?

The solution is quite expensive and I believe Dell should examine their prices because they are currently very, very high.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

It's very easy to scale this product. 

How are customer service and support?

The technical support is good, whenever there's an issue they figured out the problem and repaired the faulty part.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy; our deployment took a few days. Dell carried out the deployment for us. We have around 2,000 users in the company. 

What's my experience with pricing, setup cost, and licensing?

The cost depends on the capacity that you're using so every use case will have a different price. 

What other advice do I have?

It's important to think about your workloads and define them. All right. I'd also recommend comparing prices, both within and outside Dell. 

Feature-wise the solution is perfect but because of the price, I rate this solution seven out of 10.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Cloud Operations at a cloud provider with 1,001-5,000 employees
Real User
It integrates well with our existing automation and environment
Pros and Cons
  • "It has dramatically cut down the footprint in our data center and reduced the amount of raw disk capacity that we needed to purchase."
  • "The REST API needs improvement. We are a very big automation company, and this would be big for us."

What is our primary use case?

The primary use case is for SQL database, as it's our primary data tier. We are deploying the main SQL databases for our cloud application on the solution.

How has it helped my organization?

It has dramatically cut down the footprint in our data center and reduced the amount of raw disk capacity that we needed to purchase.

The managing and monitoring of PowerMax arrays from a performance, capacity and health checks perspective is really easy. It integrates well with our existing automation  environment and is inline with all Dell EMC's other values and products. As we are moving an application over to it, it has been very fast, efficient, and easy for our teams.

What is most valuable?

  • Compression 
  • Deduplication

What needs improvement?

The REST API needs improvement. We are a very big automation company, and this would be big for us.

What do I think about the stability of the solution?

It has been very stable, so far. We have been a VMAX customer for a little awhile, and it is continuing on with the same reputation.

What do I think about the scalability of the solution?

The product is still very new for us, but given what we have heard about it and everything we've seen, it should scale very well and not disrupt us.

How are customer service and technical support?

The technical support is excellent. We have always had great support.

Which solution did I use previously and why did I switch?

We're actually not going from VMAX arrays to PowerMax. We're going from Hitachi arrays to PowerMax.

Our performance requirements for this solution were response time and very low latency. We were able to cut our response times in half by implementing this solution.

We were using the Hitachi arrays and wanted something easier to manage. After last year's Tech World and hearing all about the brand new PowerMax array, we knew that it was something we had to really look into. We really liked the compression and deduplication.

How was the initial setup?

The initial setup was very straightforward. We were up and running in no time and immediately serving production applications with it.

What about the implementation team?

We partnered with Data Strategy, who is now Trace3, for our PowerMax implementations. We had a very good experience.

Which other solutions did I evaluate?

We also considered Hitachi since they were our current vendor.

What other advice do I have?

It's a very strong platform for compression, deduplication, and performance, which makes it tough to compete with.

We use PowerMax as a dedicated Tier 0 for our product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Regional Health Services
Real User
A solution with great uptime features and excellent technical support
Pros and Cons
  • "The uptime is the most valuable feature."
  • "The price could be lower, and we are unhappy with the price."

What is most valuable?

The uptime is the most valuable feature, and we are satisfied with the solution.

For how long have I used the solution?

We have been using this solution for five years and are using version PowerMax 2000.

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and support?

The technical support is very good.

What's my experience with pricing, setup cost, and licensing?

The price could be lower, and we are unhappy with the price. The licensing cost is included in the hardware price, so I am unsure if there are other licensing costs.

What other advice do I have?

I rate this solution a nine out of ten. When we bought it, we accepted the high price, but five years later, we need to reevaluate before we buy the next generation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior BDM at a tech services company with 51-200 employees
Real User
Excellent technical support with a straightforward setup and great compression capabilities
Pros and Cons
  • "Technical support has been excellent."
  • "If the solution had more power-saving capabilities, it would be quite nice."

What is our primary use case?

We primarily use the solution for putting together solutions for our customers.

How has it helped my organization?

They provide up-to-date, leading-edge products that are constantly improving the technological provision of hardware and software for the customer.

What is most valuable?

The deduplication of the solution is excellent and the compression is quite helpful. These are the most useful aspects of the solution for us.

The initial setup is quite straightforward.

Technical support has been excellent.

What needs improvement?

The product would be better served if there was a slight reduction in price at the moment due to the marketplace. People haven't got as much money. If they could offer more of a discount, it would help their customer base out quite a bit. Even if it was just in the short term, it would make a big difference.

If the solution had more power-saving capabilities, it would be quite nice.

The solution could benefit from even more speed and increased redundancy and flexibility.

For how long have I used the solution?

I've been using the solution for about one year. It hasn't been that long.

What do I think about the scalability of the solution?

We do hope to increase usage in the future. All we just need to do is get more opportunities and as the marketplace opens up from COVID, we will be increasing our prospecting efforts.

How are customer service and technical support?

Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of support they provide.

Which solution did I use previously and why did I switch?

The switching happens as the vendor, Dell EMC, brings out new products to supersede the old products. It's a natural evolution of things as products get better through significant R&D, and for us to follow that evolution.

How was the initial setup?

For us, the initial setup is not overly complex. We've got very highly trained engineers and therefore it's no problem.

Demployment is still fairly standard. It hasn't really altered too much, so it's not gotten shorter or longer. In terms of the strategy, we have a standard scope of work document that we always employ when implementing new solutions.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable.

What other advice do I have?

We're resellers.

We actually use the PowerStore 3000 and 1000 products.

I would definitely recommend this solution to other organizations. We've been very happy with it.

I would advise people to make sure that you introduce the features and benefits of NVMe and the power and speed and articulate that well to management or the customer.

I'd rate the solution at a nine out of ten. It's not perfect. It's evolving. However, it's almost perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Manager at a manufacturing company with 10,001+ employees
Real User
CloudIQ allows me to pull up my arrays on my phone and check their status at any moment
Pros and Cons
  • "We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays."
  • "We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it."
  • "We have issues that we don't know about, which Dell EMC fixes."

What is our primary use case?

It is for our corporate ERP systems and databases.

How has it helped my organization?

We specifically use it for our PowerHA on IBM i. We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays.

Managing and monitoring PowerMax arrays from a performance, capacity and health checks perspective is easy with Unisphere and CloudIQ. I have CloudIQ on my phone, so I could pull it up and see the state of my arrays right now.

What is most valuable?

  • The interface
  • Unisphere
  • SRDF
  • Deduplication
  • Compression
  • Encryption
  • The general physical footprints are pretty small compared to previous systems.

For how long have I used the solution?

We're pretty new to the product.

What do I think about the stability of the solution?

The most reliable part of it is its redundant in frame. My impression is that it is very stable. We haven't had this solution out there for very long, but we haven't had any issues with it yet.

What do I think about the scalability of the solution?

I am impression with the scalability. Right now, we are implementing two three-engine PowerMaxs with about 500 terabytes of data, which will replicate to each other. 

If we need to scale up, it's easy just add another engine and some more drawers. It's non-disruptive, so that is also good.

How are customer service and technical support?

We haven't really had to use technical support. It is pretty much set it up and let it go, like plug and play. I'm sure if we had any issues that we could get in touch with support pretty easily. We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it.

Which solution did I use previously and why did I switch?

We were using generation one of XtremIO, which had some limitations on number of initiators. It didn't have native support for IBM i. There were just a number of limitations with XtremIO that we don't have now with PowerMax. So, we were pretty consolidated on our previous platform XtremIO, then we migrated from XtremIO to PowerMax.

Our corporate ERP systems of databases are all mission critical. We chose to move to this platform from XtremIO because we wanted a smaller footprint with much more capacity with all of the data services that we got out of XtremIO. We also wanted the ability to use PowerMax in our PowerHA environment with its higher availability.

How was the initial setup?

The initial setup was very straightforward. It was almost like set it and forget it. We were very satisfied there.

We were using a process that includes Data Domain. We are not using Open Replicator or any other tools. We are taking images of our data and putting it on Data Domain, replicating it to the new site, then rehydrating the data, which makes it easy.

What about the implementation team?

We went with Dell EMC directly for the deployment.

What was our ROI?

Our application requires five milliseconds of latency or less. We are seeing about 250 microseconds of response time, so that beats our expectations by five times.

What other advice do I have?

I would definitely give it a shot. It is so easy. Dell EMC has been so good with us in terms of evaluating the product and seeing it run side-by-side against other products and vendors. So, it has been great.

We were pretty satisfied with what we got.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.