IT Infrastructure Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Helpful support, reliable, but expensive
Pros and Cons
  • "We are happy with the way we have Dell EMC Unity XT configured."
  • "Dell EMC Unity XT should present a path or a roadmap on how they could put their products on the cloud. This would have some value for their current customers."

What is our primary use case?

Dell EMC Unity XT is a storage solution. It is used to store data.

What needs improvement?

Dell EMC Unity XT should present a path or a roadmap on how they could put their products on the cloud. This would have some value for their current customers.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately eight years.

What do I think about the stability of the solution?

Dell EMC Unity XT is reliable.

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Dell Unity XT
June 2024
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How are customer service and support?

The support for Dell EMC Unity XT is great.

How was the initial setup?

We are happy with the way we have Dell EMC Unity XT configured.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC Unity XT is not reasonable. They should lower it because the trend is to move to the cloud. They have to protect their market by giving commercial or financial incentives.

What other advice do I have?

My advice to others wanting to implement Dell EMC Unity XT is to start small because it's not commercially viable to maintain large data centers anymore. If you can downsize to the right size and try to offload the data. However, if you have critical applications, then it would require an on-premise solution. The best is still Dell EMC Unity XT.

I rate Dell EMC Unity XT a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer of IT Operations at a consultancy with 1,001-5,000 employees
Real User
Its compression is making a difference towards the amount of hardware that we need to purchase
Pros and Cons
  • "We can get almost real-time response times."
  • "I would like them to continue to build on the solution and expand on the functionality, like replication."

What is our primary use case?

Our primary use case is for our data center and hypervisor cluster.

How has it helped my organization?

We can get almost real-time response times.

We are just getting ready to leverage Cloud Tier.

What is most valuable?

Deduplication is the biggest thing for our company.

It is easy to use.

Compression is making a difference towards the amount of hardware that we need to purchase.

We love our snapshots and the CloudIQ function is great.

What needs improvement?

I don't think we are really pushing our Unity, which we have discussed with Dell EMC.

I would like them to continue to build on the solution and expand on the functionality, like replication.

For how long have I used the solution?

I have been with the company for a little over the year maintaining the product.

What do I think about the scalability of the solution?

Our hypervisor cluster has 13 nodes. We have some file level and front-end services.

We leverage the iSCSI and Fibre Channel functionalities for scalability.

How are customer service and technical support?

Dell EMC technical support is pretty quick.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Unity XT
June 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.
it_user776910 - PeerSpot reviewer
Manager Information Technology at a real estate/law firm with 11-50 employees
Vendor
It is a single source of knowledge and repository for all our data

What is most valuable?

  • The performance
  • Ease of use

How has it helped my organization?

Before the product went in, we did not have any centralized storage. All our service storage was supported separately. We had multiple machines which added administration and maintenance costs. Whereas now, it is a single source of knowledge and repository for all our data. It has made our lives a lot easier. It also has improved our disaster recovery because we have two of them in place replicating. 

What needs improvement?

  • The virtual appliance is limited to 4TB in storage. This should be unlimited for paying customers.
  • The front panel is too fiddly to take off and on.
  • The support model would be better within Australia. Support has been great, but onshore support would be minorly beneficial.
  • Troubleshooting LUN replication can be difficult.
  • When making changes to replicated LUNs (Async in our case), perhaps some measures to prevent us making mistakes. (One of our engineers modified the block storage size and it did not follow the proper procedure, and this broke the replication awkwardly. This was the subject of our most recent support ticket.)

For how long have I used the solution?

We started using it last November, so going on just about 12 months.

What do I think about the stability of the solution?

No issues. A very stable product. In previous roles, I have also used the earlier models. The VNX Series and EMC do a really good job. 

What do I think about the scalability of the solution?

No issues. It has been a year, and at the moment, I am having a schedule of work put together to increase the capacity. It will be a very easy job. A matter of adding extra disks to existing slots. Very easy to do. So, a very scalable product.

How are customer service and technical support?

I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's support. It has been very good. EMC has at times reached out to us, flagging that they have noticed a problem with some of the array configurations. That level of support has been very good. 

Which solution did I use previously and why did I switch?

No, as there was no central storage solution beforehand. We went to market straight away. 

How was the initial setup?

I got professional services in to do the initial installation. If you get the right people to do the installation, they make it a lot easier.

What's my experience with pricing, setup cost, and licensing?

Pay for the training. At least negotiate with EMC to get the training done, because it is a good product and it is even better once you are shown how to use it properly.

Which other solutions did I evaluate?

I was debating between the Unity 300 and a NetApp Solution. We ended up picking the Unity only because the administration is a lot easier. 

Also, I had used the earlier model in the past, and it was recommended by the supplier as well. 

What other advice do I have?

It is absolutely a good solution. It does have the ability for expansion into Cloud services, which I would like to use one day, but we have not tried that yet.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user555651 - PeerSpot reviewer
Technology Consultant at a tech company with 501-1,000 employees
Vendor
Provides inline compression, auto-shrinking, and data in-place upgrades.

What is most valuable?

  • Inline compression
  • Auto-shrink
  • Data in-place upgrades

What needs improvement?

Definitely the biggest requirement is deduplication. The EMC Unity Platform doesn’t have this feature, yet it was a part of the predecessor VNX series. Customers cannot afford to keep duplicates of data on such a tier.

For how long have I used the solution?

We have used it for about six months with multiple deployments during this period.

What do I think about the stability of the solution?

The operating environment is very stable. I have no complaints and no bugs were noticed so far.

What do I think about the scalability of the solution?

All the models in the series/family have a specific range of scalability. I believe there never was an issue on this, its predecessors, or with the Unity.

SAN is a scale-up technology. Usually when a system needs to be upgraded to handle more workloads or requires to scale up more than the existing systems’ capability, you do not need to do a traditional "fork-lift" upgrade. You do not need to get a bigger SAN and then do the traditional migration from the old SAN to the new one.

You can simply replace the existing storage processors one at a time with a higher model SP and voila, you’re done! Now you’re upgraded from model A to model B with higher scalability and better configurations.

How are customer service and technical support?

I would give them a rating of "11/10".

Which solution did I use previously and why did I switch?

I have worked with NetApp, Dell Compellent, Dell EqualLogic, and HPE EVA systems.

  • Dell: Too complicated for configuration and management utilization
  • NetApp: A very good product when it comes to a file environment. However, they are quite restrictive with their block protocols.
  • HPE EVA: Not as reliable as a NetApp or EMC.

How was the initial setup?

The initial setup was simple and straightforward with a friendly interface, wizard driven, and no extra utilities required.

What's my experience with pricing, setup cost, and licensing?

Unity is a good product since all the software required is already bundled.

Which other solutions did I evaluate?

We previously evaluated Compellent, EqualLogic, MD series, NetApp FAS, Nimble and HPE EVA.

What other advice do I have?

Go for it!

Disclosure: My company has a business relationship with this vendor other than being a customer: We’re partners with Dell EMC (also Dell & EMC individually).
PeerSpot user
Head Of IT at a financial services firm with 1,001-5,000 employees
Real User
The NAS capability is the main feature we are looking for, and the fast recovery in DR
Pros and Cons
  • "The NAS capability is mainly what we're looking for from this product, and being able to recover fast in DR."

    What is our primary use case?

    We did a one-month exercise with EMC. We are trying to replace several systems, like NAS and some file shares, put them into one consolidated system. We do have VDI. We're going to re-use it for VDI, so this is the perspective we're trying to evolve toward.

    How has it helped my organization?

    We're replacing legacy hardware and hardware that is going out of support, and we are consolidating two or three systems into one. We also do have some special security requirements that Unity can meet.

    What is most valuable?

    The NAS capability is mainly what we're looking for from this product, and being able to recover fast in DR.

    What needs improvement?

    I don't think at this stage we have a specific concern. They have answered most of our concerns in terms of scalability and being future-proof.

    For how long have I used the solution?

    Trial/evaluations only.

    What do I think about the stability of the solution?

    We actually haven't tested it yet.

    What do I think about the scalability of the solution?

    I believe it is scalable.

    How is customer service and technical support?

    Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We meet with them at least once every two weeks.

    How was the initial setup?

    I believe the setup is going to be straightforward because they have this tool that migrates the data seamlessly, and you don't have any system downtime. I believe it is called Datadobi. It takes out all your data from one system to another and makes it seamless.

    Which other solutions did I evaluate?

    Most of the infrastructure we have is from Dell EMC, so we're locked in with Dell but that's fine. If you're happy with the specific product and vendor, why change?

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user562692 - PeerSpot reviewer
    IT Manager at a financial services firm with 1,001-5,000 employees
    Real User
    Same operating system for both file and block, it simplifies everything
    Pros and Cons
    • "We put the Unity on one of the file servers and the backup performance improved quite a lot."
    • "It has the same operating system for both file and block, and it actually simplifies everything. And it's much smaller compared to VNX."
    • "Scalability for the 650F is good, but I was expecting a little bit more."
    • "We had some issues recently because of a bug in the system. We were presenting LANs to the Unity array but I think it caused a disruption to the host. EMC did acknowledge it and provided an alternative way to do it."

    What is our primary use case?

    It's a tier-two storage array. The performance is okay.

    How has it helped my organization?

    The all-flash array and the compression ratio are benefiting us. We still have to migrate a couple of systems. We are still in the process of doing it and we'll know better afterward. But, we've seen some good improvements. For example, we put it on one of the file servers and the backup performance improved quite a lot.

    What is most valuable?

    It has the same operating system for both file and block, and it actually simplifies everything. It's much smaller compared to VNX.

    What needs improvement?

    I have just been to one of the briefing sessions, here at the Dell EMC World 2018 conference, and they released a very cool feature, Snapshot replication, which is very interesting. I'm excited about that.

    What do I think about the stability of the solution?

    Stability seems to be good but we had some issues recently because of a bug in the system. We were presenting LANs to the Unity array but I think it caused a disruption to the host. EMC did acknowledge it and provided an alternative way to do it. We felt that this could have been avoided. It caused downtime to the host on two occasions.

    What do I think about the scalability of the solution?

    Scalability for the 650F is good, but I was expecting a little bit more than that.

    How are customer service and technical support?

    Technical support was helpful. I would have appreciated it if it were a lot faster, but we got a resolution for our issue.

    Which solution did I use previously and why did I switch?

    We come from VNX, and we also have VMAXs.

    What other advice do I have?

    When selecting a vendor we look at the 

    • performance 
    • scalability
    • price.

    First of all, it should meet the business requirements such as performance, and it should be compatible with all applications. Then we will look at the third factor which is the price.

    Regarding advice, it depends on the size of the business. Unity, price per Gig, is actually a good system. In fact, I'm thinking of moving some of the old VMAX arrays to Unity because of the price performance per Gig. If the stability makes sense, then I'm actually going to move it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user866778 - PeerSpot reviewer
    Director at a tech services company with 51-200 employees
    Real User
    We can put all virtualized servers together to share and manage the devices easily
    Pros and Cons
    • "We can put all the virtualized servers in one place, so our customers can share and manage the devices very easily."

      What is our primary use case?

      Most of our customers buy it for data storage for the ERP that they use in their businesses. Most of them have a preference for the flash model.

      All of them are very satisfied with the performance. It's very good equipment. Our customers give us very good feedback about it, they are very satisfied.

      How has it helped my organization?

      It's very easy to manage the whole system. We can put all the virtualized servers in one place, so they can share and manage the devices very easily.

      What is most valuable?

      It is very high-speed. The compression is also a very good feature, and the deduplication as well.

      For how long have I used the solution?

      Trial/evaluations only.

      What do I think about the stability of the solution?

      No complaints about the stability. Our customers are very happy with it.

      What do I think about the scalability of the solution?

      Most of our customers are medium-sized businesses. My market, my targets, they don't need high-scale performance. But I know the scalability is very good and you can scale very easily.

      What was our ROI?

      The TCO is very good. Our customers invest and they get a good return.

      What other advice do I have?

      When selecting a vendor, I choose the storage to fit the value and budget that the customer can afford. I can set most of them up with Unity, but sometimes I need to give them something with a lower cost. Sometimes, the price point is a little bit high in our market.

      Unity is equipment that, if you sell it, you don't have any headaches with it. It's very good, its performance is very good. We are very satisfied.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      it_user866763 - PeerSpot reviewer
      Project Manager at a financial services firm with 1,001-5,000 employees
      Real User
      Reduced the latency in application and database reads and writes; all-flash just flies
      Pros and Cons
      • "It has reduced the latency in application and database reads and writes... All-flash, it's fast. We have the 650 model which is all-flash, upgraded from VNX. It just flies."

        What is our primary use case?

        We're running virtual machines and we're using the NAS filer for file shares.

        How has it helped my organization?

        It has reduced the latency in application and database reads and writes, which is of benefit to the business.

        What is most valuable?

        All-flash, it's fast. We have the 650 model which is all-flash, upgraded from VNX. It just flies.

        What needs improvement?

        I can't think of any improvements, other than bringing down the price point. That would help.

        What do I think about the stability of the solution?

        It seems rock solid so far.

        What do I think about the scalability of the solution?

        At this point, we're at the high end. I don't know that we have a lot of room to scale up, but I think it's going to meet our needs for a while.

        How are customer service and technical support?

        My colleague did a firmware upgrade recently and that went well. I would say that was a good experience with tech support.

        Which solution did I use previously and why did I switch?

        We were running out of disk space, and there was some latency that we wanted to improve on. We had the VNX previously.

        When selecting a vendor, the price is always important, but we need a product that supports our business, It's both those factors.

        How was the initial setup?

        The setup went relatively well. It was straightforward. We got migrated over quickly, so I have been very pleased with all of it.

        What other advice do I have?

        It's working well for us so far. We haven't had it long enough to have a full-term answer, but I am very pleased with it so far.

        In terms of advice to a colleague, if it's a mid-size company that has a similar needs to ours, I think the Unity is a good option.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
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        Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
        Updated: June 2024
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        Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.