CEO at a tech services company with 201-500 employees
Real User
Simple implementation, simple to scale, and great support
Pros and Cons
  • "ExtremeWireless is a flexible solution."
  • "The user interface of ExtremeWireless could be better. It is not user-friendly."

What is our primary use case?

We use ExtremeWireless for internet conductivity.

How has it helped my organization?

Extreme Wireless has helped out organizations because of its flexibility. We can easily configure multiple SSIDs. It gave us the option to provide a separate connection for our guests and our team. Additionally, it has given us the ability to segregate our network. People don't have access to a specific server if they don't have the restriction level to see them.

What is most valuable?

ExtremeWireless is a flexible solution.

What needs improvement?

The user interface of ExtremeWireless could be better. It is not user-friendly.

In the future release, they could improve by making an easier way to work on an extender for existing wireless networks.

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May 2024
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For how long have I used the solution?

I have been using ExtremeWireless for approximately one year.

What do I think about the stability of the solution?

ExtremeWireless is very reliable and stable. We didn't have any problems throughout the year.

What do I think about the scalability of the solution?

We are not that dynamic in terms of employee number, or employee count. We haven't had the need to grow or shrink in size. However, scalability is very easy. You only need to add the serial number for the access point on the cloud and it will use the same settings and configuration, everything will be ready without touching anything.

How are customer service and support?

I would rate the support from Extreme Wireless a five out of five.

How was the initial setup?

The initial setup of ExtremeWireless is straightforward. The time it takes for the implementation depends on the complexity of what is needed to be configured. If you want something straight out of the box, you can have it ready in maybe 10, or 15 minutes. If you want to build something complex regarding multiple networks, multiple SSIDs, or some kind of security measure, you will need a couple of hours. 

What about the implementation team?

We did the implementation in-house. The solution does not require maintenance.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Extreme Wireless a three out of five.

What other advice do I have?

I rate ExtremeWireless a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Yintho Taev - PeerSpot reviewer
Logistics Supervisor at Andromeda Distribution Corporation
Real User
No cloud access, expensive, but reliable
Pros and Cons
  • "ExtremeWireless has good performance."
  • "The ExtremeWireless WiNG Access Point on-premise is not as good as the cloud and many of my customers are switching. It is easier for my clients to manage everything from the cloud. I currently use a model of the controller that does not support any cloud functionality."

What is our primary use case?

I am using ExtremeWireless for network access in my organization.

What is most valuable?

ExtremeWireless has good performance.

What needs improvement?

The ExtremeWireless WiNG Access Point on-premise is not as good as the cloud and many of my customers are switching. It is easier for my clients to manage everything from the cloud. I currently use a model of the controller that does not support any cloud functionality.

For how long have I used the solution?

I have been using ExtremeWireless for approximately three years.

What do I think about the stability of the solution?

ExtremeWireless is a stable solution.

What do I think about the scalability of the solution?

We have approximately 30 people using this solution.

How are customer service and support?

The technical from ExtremeWireless has been good.

Which solution did I use previously and why did I switch?

I have used other brands of solutions previously.

How was the initial setup?

The initial setup is not complicated.

What's my experience with pricing, setup cost, and licensing?

The price of the solution overall is expensive. Additionally, the controller and license are expensive. We pay for an annual subscription.

What other advice do I have?

I would recommend this solution to others.

I rate ExtremeWireless a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ExtremeWireless
May 2024
Learn what your peers think about ExtremeWireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,157 professionals have used our research since 2012.
CEO at a tech services company with 201-500 employees
Real User
A stable and secure solution that is straightforward to implement
Pros and Cons
  • "The security is very good."
  • "The current product line is very high-level and is well suited for enterprise-level organizations, but they need a more cost-effective solution for smaller businesses."

What is our primary use case?

This product is typically used to cover normal Wi-Fi applications, such as the hospitality sector or small companies. We have been involved in lots of projects where we have installed this solution for our clients.

What is most valuable?

This is part of an all-in-one solution for voice and wireless data. It has all of the basic features that the customers need.

The security is very good.

What needs improvement?

The current product line is very high-level and is well suited for enterprise-level organizations, but they need a more cost-effective solution for smaller businesses.

For how long have I used the solution?

We began using this solution when it was Avaya Wireless, starting about ten years ago.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

This solution scales very well. We have not yet had problems scaling up to the number of access points that are needed. Our customers are a mix of medium-sized and enterprise-level businesses.

How are customer service and technical support?

The technical support is good. Their team is very helpful if you need it.

Which solution did I use previously and why did I switch?

I have also worked with similar products from Aruba.

How was the initial setup?

The initial setup is straightforward, typically taking about an hour to deploy. As long as the access points have been installed and are powered up, it takes about an hour to configure.

What about the implementation team?

Our in-house team deploys this solution for our clients. Typically, two or three people are involved, depending on the size of the project.

What other advice do I have?

With the inception of the Extreme Cloud, we are now in the process of migrating all of our customers to that cloud-based deployment.

Concerning Extreme Wireless, our customers are happy and I haven't had any specific requests for new features.

My advice for anybody who is implementing this solution is to take the required training.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
IT Production Engineer at a consultancy with 201-500 employees
Real User
Easy to manage, good technical support, and scalable
Pros and Cons
  • "The solution is easy to use and manage. Overall it is very simple to understand and users do not know it is a cloud solution."
  • "The reports could prove in ExtremeWireless. However, we are in the early stages of use and we might be able to configure them better."

What is our primary use case?

We are using ExtremeWireless for our wireless network environment.

What is most valuable?

The solution is easy to use and manage. Overall it is very simple to understand and users do not know it is a cloud solution.

What needs improvement?

The reports could prove in ExtremeWireless. However, we are in the early stages of use and we might be able to configure them better.

For how long have I used the solution?

I have been using ExtremeWireless for approximately a couple of months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found ExtremeWireless to be scalable.

We have approximately 200 users using this solution in my organization.

How are customer service and technical support?

We had to use the support once when we had an issue on the portal and they were very good and resolved our issue.

Which solution did I use previously and why did I switch?

I have previously used other solutions before ExtremeWireless.

How was the initial setup?

The installation and migration were very good from Aerohive to ExtremeWireless.

What about the implementation team?

We have one technician that does the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution is priced well and we currently are only paying for a license for maintenance.

What other advice do I have?

I would recommend this solution to others.

I rate ExtremeWireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
José Oliveira - PeerSpot reviewer
Strategic Business Consultant at Wondercom
Real User
Wi-Fi solution with excellent integration
Pros and Cons
  • "The most useful feature is how the product integrates with the Microsoft directory in the cloud."
  • "The main area for improvement is the company's local visibility."

What is our primary use case?

My primary use of ExtremeWireless is as a wi-fi solution.

What is most valuable?

The most useful feature is how the product integrates with the Microsoft directory in the cloud. It allows users to have just one username/password in the Microsoft cloud directors and use it to enter the wi-fi network.

What needs improvement?

The main area for improvement is the company's local visibility. It's not well-known in Portugal, making it harder to sell since customers tend to prefer solutions that they are familiar with and have strong support in their country.

What do I think about the stability of the solution?

This is a stable solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a specialized team to implement the product.

What's my experience with pricing, setup cost, and licensing?

Extreme isn't the most expensive, but it's not a low-cost solution, and because there are no big volumes, you don't receive significant discounts, making the final price higher. I would rate their price as three out of five.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
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Updated: May 2024
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Buyer's Guide
Download our free ExtremeWireless Report and get advice and tips from experienced pros sharing their opinions.