It is in the early stage of innovation, but it has been developing constantly and rapidly. The room for improvements for this kind of solution is basically in terms of mapping between multiple resources. For example, if a fraudster or scammer is using Instagram to track potential customers of an organization, he might also use fraudulent resources of a website, mobile application, or instant messenger as a part of an elaborate scheme. Group-IB is working on mapping such related fraud resources so that they can see the whole pattern and then track the fraudster or scammer conducting the scheme.

They could also improve the Risk Scoring Engine. Whenever any resource comes up in the monitoring section, there is an engine to score whether it is a high risk, low risk, or no risk, or whether it is legal for the customer. This part could be improved because different channels require different mechanisms for scoring the risk. On the website, it can score a risk easily, but for social media and instant messenger, some things need to be adjusted. It is not similar to monitoring a website.