Solutions Architect at a tech services company with 11-50 employees
Real User
Good filtering capabilities, supports SSL inspection, helpful technical support
Pros and Cons
  • "The most valuable features are application filtering, content filtering, the intrusion prevention system (IPS), and definitely the application firewall."
  • "The reporting can be improved."

What is our primary use case?

We are a solution provider and the vSRX is something that we have included in one of the solutions that we sell to our customers for cyber security protection. Our initial deployment was on-premises at one of our customer's sites.

We were so happy with vSRX that we expanded its usage. We design and prepare solutions for ships, and we have included the vSRX as part of our cyber security solution for them. It is still an on-premises deployment, although the premises is a vessel.

This product is primarily used for its UTM functionality. We collect all of the logs that the UTM produces onboard each ship and bring them onshore. At that point, we reevaluate them. We give full accessibility to the customers, allowing them to see what the UTM is doing on their ships.

How has it helped my organization?

This product has improved the way our organization functions because prior to implementing it, vessels did not have this technology. There was nothing equal to it.

What is most valuable?

The most valuable features are application filtering, content filtering, the intrusion prevention system (IPS), and definitely the application firewall.

We use the SSL inspection capability, which we really like a lot.

What needs improvement?

The reporting can be improved.

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For how long have I used the solution?

I have been working with Juniper vSRX for three years.

What do I think about the stability of the solution?

Stability-wise, it is very good. This product is very stable and it's proven to be a very good tool for us. It is used extensively because it is part of the ship's main operations. All of the data that goes in or out of the vessel is inspected by it.

What do I think about the scalability of the solution?

This is quite a scalable product. It is easier to scale than the SRX because it's virtual. It's easier to assign more resources than it is to add more hardware.

We have installed this solution on approximately 450 ships with about 20 people in each of them. Many more of our customers have ships and we expect to surpass 1,000 installations within the next two or three years.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. A product did not exist for our customers' ships, so we introduced it using the vSRX.

How was the initial setup?

We have also implemented the Juniper SRX and the vSRX takes a little bit longer because the design is more complex. From the design phase to implementation and deployment, it takes between two and three days to complete.

What about the implementation team?

We had a partner do the implementation for us. The maintenance is also done by a partner. We have a lot of vSRX devices out there, and we are not actively maintaining them ourselves, so we have our partner to take care of it.

Which other solutions did I evaluate?

We did not evaluate other options before implementing this solution. We are Juniper SRX users and we were so happy with that product that we decided the only solution had to be the vSRX.

What other advice do I have?

My advice for anybody who is implementing this product is that the whole thing is about the design. If you design it well, consider how you should introduce it into your organization, and have a good implementor to ensure that it integrates well into the platforms you already have in place, then you won't have any problems with the implementation phase. Having a good integrator is very important.

Feature-wise, this product isn't missing anything. There is nothing that we have asked for that isn't there. Our only complaint is about the reporting.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Expert - architect of ICT systems at NASK
Real User
Useful remote management that could use some more virus and malware detection
Pros and Cons
  • "It is deployed on the customer site, and we manage the firewalls on this side."
  • "I would like to see an activity sensor for malicious content or sensor for viruses and malware."

What is our primary use case?

It is deployed on the customer site, and we manage the firewalls on this side. It's a very useful solution. It is used on-premise at the customer site. It is useful for management, and the configuration is rather easy, as well.

How has it helped my organization?

As I said, it meets our requirements, so I think the product works okay.

What needs improvement?

I would like to see an activity sensor for malicious content or sensor for viruses and malware.

For how long have I used the solution?

We have used the Juniper vSRX firewalls for two or three years.

What do I think about the stability of the solution?

Yes, of course. It is stable.

What do I think about the scalability of the solution?

I think that the system is scalable, but not on the customer side because there are not that many switches, so you don't have to scale this side.

How are customer service and technical support?

The Juniper technical support fulfilled our requirements.

Which solution did I use previously and why did I switch?

We used Fortinet firewalls as well as Juniper vSRX. We did not use them to the extent that we have used Juniper vSRX.

How was the initial setup?

The deployment of the Juniper vSRX is easy.

What about the implementation team?

The process is done by my colleagues, so I am not involved in this process. As I understand it is easy and not a time-consuming process.

What's my experience with pricing, setup cost, and licensing?

I think the virtual solution is a good price. But of course, it depends on other features, solutions, and licenses.

What other advice do I have?

It depends on on the environment and work requirements so it is hard to give advice. I would rate Juniper vSRX at a seven on a scale of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Product Manager at a financial services firm with 5,001-10,000 employees
Real User
The authentication part is seamless and easy for people. However, the stability needs improvement.
Pros and Cons
  • "The authentication part is seamless and easy for people."
  • "Right now, we are going through issues and problems where the product gets dropped with the connection or during the authentication initial phase. While it could be our problem, we would like to see more stability in this area."

What is our primary use case?

We use it for our network and VPN.

How has it helped my organization?

We have a lot of field users. Using this tool, they can get authenticated into the system. Instead of going through multiple steps to bring up client information, it is just the click of a button on a mobile application, then they can get authenticated.

What is most valuable?

The authentication part is seamless and easy for people. They can use their mobile phones and everything to get authenticated. 

What needs improvement?

Right now, we are going through issues and problems where the product gets dropped with the connection or during the authentication initial phase. While it could be our problem, we would like to see more stability in this area.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability needs improvement.

What do I think about the scalability of the solution?

We have more than 5000 field agents. From our perspective, we are okay with scalability at this time.

Which solution did I use previously and why did I switch?

Juniper vSRX was a replacement product for something called Network Connect that we were using before. It seems much easier for the clients to log into it.

What other advice do I have?

We are using both the on-premise and AWS versions. They are used for different purposes, so I can't compare them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a tech services company with 11-50 employees
Real User
Has advanced features and enables us to have faster firewall deployments
Pros and Cons
  • "It's much faster to deploy a power source. If you need to deploy a firewall in the cloud of software, it's much easier and much faster than deploying the office firewall in a rush."
  • "he stability could be improved."

What is our primary use case?

I primarily use it as a firewall for our customers. It's much faster to deploy a power source. If you need to deploy a firewall in the cloud of software, it's much easier and much faster than deploying the office firewall in a rush. That's our primary usage, fast deployment of firewalls for customers.

What is most valuable?

We just use three or four features. There are several advanced features, that we are not using at the moment.

What needs improvement?

The stability could be improved.

For the moment I think it has all of the features I need. The only thing I'd like to see is the ability to create firewalls. That's the only feature I lack. Also, when you need to upgrade and when you need to reboot it, there's some downtime, and I'd like to be able to upgrade it without downtime.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The early version, the 15 version, was very stable, but we've found when we go to higher versions we have the features but the stability lacks a little bit. It's pretty stable. For example, it's stable, but when you want to diminish features it can be unstable and sometimes we need to roll back to earlier versions.

What do I think about the scalability of the solution?

It's very scalable. It's very easy to deploy, one instance per customer or per instance needed.

How are customer service and technical support?

We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good relationship. They are very good.

Which solution did I use previously and why did I switch?

We used Palo Alto, Fortinet and One IP. Our main focus is on Juniper material.

How was the initial setup?

The initial setup was straightforward. It's not very complex. Deployment takes about ten minutes. In the beginning, it was half an hour, but now we are deploying vSRX in ten minutes. At the moment, for maintenance, we use just one junior network engineer. It's all automated. In the beginning, we had two to three people working on the deployment.

What about the implementation team?

We implemented the solution ourselves.

What's my experience with pricing, setup cost, and licensing?

Because we use the attached features we just buy perpetual licenses for one-year or three years just for the bandwidth.

What other advice do I have?

I would recommend the solution and suggest you test it. It's a good product if you have a chance to work with it, if it fits right in your environment, it's really good to see what it can do.

I would rate this solution at 8.5 out of 10. I would rate it as a 10 if I had the ability to create a highly available firewall and if there was more stability in the new features.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a tech services company with 11-50 employees
Real User
Enables us to collect all of the updates in one single place and then push it over to the vessel
Pros and Cons
  • "The features we found most valuable are using the IDS and IPS during protection. The application filtering feature is great."
  • "The pricing still needs some improvement."

What is our primary use case?

Our primary use case for the Juniper vSRX solution is protection. We use it for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS).

How has it helped my organization?

At the moment, we have about 120 vessels running under Juniper vSRX with 20 people per vessel. It's 2400 users. For deployment and maintenance, we have nine people.

We don't use anything extra on the production side. We would like to increase usage. We are going to put an inner portfolio on more than 20,000 vessels. 

We plan to put all of them under the same umbrella with Juniper vSRX.

What is most valuable?

The features we found most valuable are using the IDS and IPS during protection. For prevention, the application filtering feature is great, fantastic.

What needs improvement?

Up to the point we have used it now, there is no need for anything extra in the product.

For how long have I used the solution?

We have been using this solution for three years now.

What do I think about the stability of the solution?

The stability of the solution is very good. It's very stable.

What do I think about the scalability of the solution?

Juniper vSRX is very scalable and easy to use. The difference is that we are always using it. The scalability is the main reason why we got it. 

We evaluated quite a lot of products before we took on this station. It's expensive.

How are customer service and technical support?

The technical support is very good. They are very fast. They are our partners. It's in their benefit to help us work efficiently. They are earning money on it.

How was the initial setup?

The initial setup is straightforward. Our deployment took three months. We had to put it together with many adjustments for the system to work together.

What about the implementation team?

We used our partner Teresa for the installation of Juniper vSRX.

Which other solutions did I evaluate?

We evaluated the IDS and IPS without considering application filtering. It is easy to connect Juniper vSRX to the vessels. We have vessels that lead to connectivity.

Our network is very limited. One of the most important details with Juniper vSRX is that we can collect all of the updates in one single place and then push it over to the vessel. 

This was something very important to us in production.

What other advice do I have?

On a scale from 1 to 10, I would rate this product a 10. When you've got a 10, there is nothing to improve. There's nothing to add. The pricing still needs some improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Expert - architect of ICT systems at NASK
Real User
A powerful solution with high performance
Pros and Cons
  • "It's a very powerful solution and the firewalls offer high performance"
  • "We experienced some technical issues during implementation"

What is our primary use case?

We use Juniper vSRX to provide security for our customers and our users.

What is most valuable?

The solution as a whole is good, but it requires knowledge to use it properly. We know this solution well; we know all of its configurations and little secrets that inexperienced users may not be aware of. It's a very powerful solution and the firewalls function with high performance. The configuration is also great.

For how long have I used the solution?

I have been using Juniper vSRX for a couple of years now.

What do I think about the stability of the solution?

Juniper vSRX is stable.

What do I think about the scalability of the solution?

This solution is scalable, but I think it could be more scalable. It is possible to extend the firewall, but the firewall model could be bigger. 

How are customer service and technical support?

Juniper supplies us with great customer support. We are very satisfied with them. 

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

As a customer, the pricing is good for us.

What other advice do I have?

I would recommend Juniper vSRX. It works well for us. 

On a scale from one to ten, I would give Juniper vSRX a rating of eight. We experienced some technical issues during implementation; if they were corrected, I would give this solution a rating of nine or ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Administrator at a comms service provider with 11-50 employees
Real User
Scalable solution but it has a lot of problems and the management is hard to work with
Pros and Cons
    • "I've talked to people that say Juniper now, as a device, can be a solution for a data center, but in the past, I have not seen this as being possible."

    What needs improvement?

    It seems that most of the problems were the device from management and not from support.  We would spend a lot of time with support trying to solve the problems we had. We didn't resolve it because it was a problem from the device and management. The technical support did not seem to help.

    I've talked to people that say Juniper now, as a device, can be a solution for a data center, but in the past, I have not seen this as being possible.

    For how long have I used the solution?

    I have been using the solution for more than ten years.

    What do I think about the scalability of the solution?

    We currently have about 10,000 users on the solution, but we are moving to the cloud, so I don't think we plan on increasing usage.

    How are customer service and technical support?

    We are not satisfied with technical support. We've had a lot of problems with them not being able to solve our issues.

    How was the initial setup?

    We did the original setup about ten years ago, so I can't recall how straightforward or complex the implementation was.

    What other advice do I have?

    When we started with vSRX we came over from NetScreen. With vSRX We had a lot of problems and management was very hard to work with. It's not so very user-friendly. Before we had NetScreen 5400 and it was much better.

    We're in the process of migrating away from Juniper onto Fortinet.

    For us, it was not the correct solution for our data center.

    I would rate the solution six out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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