Melissa Data Quality Reviews

Validating customer addresses.

Helps our organization provide accurate address information to our customers for direct mailing (household) and other campaigns they want to do.

Ability to validate customer addresses.

Validating more addresses accurately.

No issues.

No issues.

Always responsive and helpful.

It was pretty straightforward to set up on Windows. Then we move to Linux and it was more complex, but still manageable.

We've only used this one.

• Understand what you want to do.
• Know the limitations of the product.

We need to verify NCOA for sending out bulk mailings.

NCOA address verification was a requirement from USPS to send out the mailers. This was the only option that charged per address, which was extremely helpful since we are a small non-profit school. We didn't need the 10,000+ list verification services that the other providers offered.

Enables us to send out bulk mailings when we need to verify NCOA.

Once a list is processed it gives a report, which is great. However, if there was a section with report history, that would be very helpful.

If I had multiple Excel files open and ran Listware it would crash Excel, charge the credits, and not save the results.

No issues.

I haven't needed it.

It was unique given the type of application, but it was easy to set up. Plug and play.

By far the best pricing and licensing option we have found for a small organization, since we can buy credits in small increments and they don't expire.

We evaluated top results in Google.

Pick what fits your needs, ask around.

We utilize Melissa Data’s Business Coder product to return the NAICS code on businesses, based on business name and address. We bundle it with our own product to return the business’ industry.

Our organization does not use it directly. We use it in our product that we sell to other businesses.

We only use the one feature for the NAICS code. This allows our product users to know what industry a business is in.

Since we only use one service, and that is only to obtain the NAICS code on a company, the only suggestion is to continually update the database with NAICS codes on businesses.

We haven’t used any Melissa Data technical support.

Our programmers did the API install. As far as I know it went smoothly.

We also evaluated and requested a quote from Experian, which was far more expensive.

This serves our single need and we may utilize Melissa Data for other lookups, such as validate address lookup, in the future.

Test it out with real business data and validate that the industry is accurate. If not, send to Melissa Data and they will respond with more analysis and information. This was very helpful.

NCOA to keep our addresses up to date.

Our membership addresses are kept up to date.

Getting the most up to date address for our members. We like to keep in touch with membership a few times a year so we want to maintain up to date addresses to be sure they receive any information that we mail to them.

It will mix up family members at times, so we will change addresses at times that shouldn’t be changed.

No issues.

No issues.

Good.

No previous solution.

Yes, but too long ago, I don’t remember which.

Cleanse, standardize, and verify addresses at point of entry into our primary system, via both UI and import processes.

We have been able to avoid costly duplication of data and effort. Additionally, verifying has increased the accuracy of our target marketing efforts.

Standardizing and verifying are equally important to me. Standardizing allows me to more effectively check for duplicate/existing records. Verifying increases the value of the data.

The SSIS component setup seems a little klunky, but otherwise the product does what I expect.

No issues.

No issues.

We haven't needed it much, so I can't address this.

We had nothing previously.

Straightforward.

It's affordable.

No. I've used Melissa Data zip code products in the past, and became interested in their additional offerings.

It's pretty easy to implement inline in a website and Windows application code. SSIS setup and configuration is a little klunky, but pretty easy to use.

• Spelling of names
• Email addresses

We now have less errors on catalog address labels.

It changes names to what it thinks it should be when the spelling is different. It should not do this.

I’ve been using it for three years.

We have had no issues with the performance.

It has been able to scale for our needs.

Very good, although a lot of the time they were not aware of a problem that we were experiencing.

We wrote our own edits and looked at each card.

It was easy to implement.

Be sure you know how much service you need so you don't pay more than you should.

Do a free trial.

Cleansing addresses of referring healthcare facilities to improve duplicate identification and geocoding their addresses.

• Address parsing
• Cleansing
• Standardization
• SSIS integration

No issues.

No issues.

Have not had to use technical support.

Nothing previously.

Simple.

Did not evaluate other options.

You need to have a specific strategy wrapped around its use so that you can fully utilize its capabilities.

Customer address verification.

Decreased charges incurred from UPS for incomplete or bad addresses.

Address verification. It ensures our customers get their packages, and we aren’t charged for incomplete address information.

Further improved address data.

Also, I'd generally prefer an API-based solution going forward, and one that does fraud verification at the same time.

No issues.

No issues.

Supportive as needed. Have not required much support.

There are some hitches, especially with the new encoding, but otherwise it’s relatively simple.

Generally, the cost is ROI positive, depending on your shipping volume.

Yes, we evaluated other options. Not disclosing them at this time.

I would also check out EasyPost and Whitepages and see what solution works best for you.