• Compatibility of the devices needs to be enhanced, as it seems to be limited. 
• The discovery of the modules needs to be well-defined.

I spoke with some other HPE customers who are using the same solution. They complain about the same thing. That the technical support is not very good. You have to always explain several times the same explanation just to be sure they understand. And every time we ask for an elevation of the case just because it's not getting where we want.

When compared to other automation tools that are available in the market, more can be done to improve this solution. For example, the backup configuration every network automation tool should have. Also, you need an optional test station to define the level one and level two flows.

Level one administration task can be defined in Micro Focus Network Automation but it could be more simplified.

It works well when it is integrated with Operation Orchestration. It could be a built-in feature in Micro Focus versions, where you can do the same task features that are in the Operation Orchestration, from a network management perspective.

An additional feature would be an FTP server which can can also be used remotely outside the confines of our physical infrastructure.