NetApp HCI Implementation Team

Steve Lamesey
Vice President at Hardwood International Corp
We install NetApp HCI for our clients, and there are some changes that I would like to see. The biggest thing is that I think the paradigm could be changed. There's always a lot of focus on getting a date with a customer of when we can do an installation. There's a workbook that comes with it, which is essentially a listing of all the IPs, the addressing information, and the naming schemes for the systems. You have to have those before the net deployment engine, which basically launches the system, will launch successfully. We have found ourselves getting onsite at the push of either a customer or a sales team, and then those things aren't in place. It makes the deployment very, very difficult and then kind of frustrating for the customer because now it's a scramble to get those pieces put together. If we did those things first and said, okay, make sure all these IPs are filled out and the networks are hot, which means all the ports are turned on, then let's talk about a date, I think it would be a much better customer experience. We found ourselves having to do a part of the installation and go back to finish it later, so it's just not as clean as it should be. View full review »
EdwardHoppe
Senior SAN / Systems Engineer at a pharma/biotech company with 10,001+ employees
We used some of the professional services which were tied into some of the bundled packages. We also obtain our hardware resources through a third-party called WWT. They're a big partner of ours, and everything is great with those guys. View full review »
reviewer948963
Storage Engineer at a healthcare company with 10,001+ employees
We have a partnership with a vendor who helps us and we also work closely with NetApp. Our partner helped us. They have a lot of expertise, but it was kind of new to them. It was nice having a partner knowing who else has used this, where's this deployed, who we can talk to, some kind of the market in business use cases that we are able to use them. View full review »
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reviewer1223523
Senior Infrastructure Analyst at a tech services company with 11-50 employees
I am a partner in resellers so we are the guys who do the deployments. View full review »
reviewer1223565
Infrastructure Engineer at a tech vendor with 1,001-5,000 employees
We had a consultant come to our site to assist us with trying to get hooked up and running when we were moving into the office. They were helpful. View full review »
Sean Henry
Senior MIS Manager at a transportation company with 501-1,000 employees
We used an integrator for the deployment. We purchased it through SHI, which is our strategic VAR, and they brought in a company called Arrow to do the deployment. Our experience with them was very good. View full review »
Scott-Hansen
Storage Engineer at HS UCI
We went through NetApp for the deployment. View full review »
IT2ced
IT Specialist at a tech vendor with 51-200 employees
We used a reseller called Storage Solutions for the deployment. Our experience with them was great. View full review »
Peg-Heffron
Network Professional at a aerospace/defense firm with 501-1,000 employees
We did involve a consultant for the deployment. It was a NetApp consultant that came in. Once we got through the deployment, we realized that we could have done it ourselves just as easily. We just hadn't had experience with it so we figured it was a better way to go for the initial deployment. View full review »
reviewer1223568
Engineer at a insurance company with 1,001-5,000 employees
We used NetApp's professional service to deploy. View full review »
DonSchaefer
Storage Lead at a manufacturing company with 10,001+ employees
We deployed it ourselves. We had NetApp people walking us through a lot of it. They were part of the NetApp application group. View full review »
reviewer1223604
Senior IT Manager at a manufacturing company with 201-500 employees
NetApp Professional Services has been working with us on the implementation. View full review »
reviewer1223505
Storage Operations Manager at a media company with 1,001-5,000 employees
We used NetApp Professional Services for the implementation. They were awesome. View full review »
Engineerc2b6
Engineering Team at a financial services firm with 10,001+ employees
We used an integrator but I was not involved in that piece of it. View full review »
Manager3128
Manager at a pharma/biotech company with 5,001-10,000 employees
We had like three phases of Hypercare during the PoC: phase one to phase three. It was pretty good, and they worked well to address all the issues. View full review »
reviewer1223370
System Engineer at a tech services company with 501-1,000 employees
We used a partner called EBT to deploy this solution. It was smooth. They know what they are doing. View full review »
ArchiSolut677
Solutions Architect at a tech services company with 51-200 employees
We do the implementation ourselves because we need to understand what our Partners would be seeing. We are implementation certified. View full review »
reviewer1223460
Storage Administrator at a tech vendor
We did not use an integrator for the deployment. View full review »
Find out what your peers are saying about NetApp, Nutanix, VMware and others in Hyper-Converged (HCI). Updated: January 2020.
396,781 professionals have used our research since 2012.