Chef d'entreprise at Winform
Reseller
Reasonably priced, with good stability and generally problem-free

What is our primary use case?

We are primarily using the solution on the client side. We use it in our office.

What is most valuable?

I haven't had any issues so far. It's worked quite well.

The cost of the solution is very good. We enjoy the price point they offer.

We've found the stability to be very good. The performance is excellent.

What needs improvement?

The cloud service is not so good. They can't make some application on a cloud for the switch. It's not a good idea.

The management needs to be improved. If you manage the switch by the cloud, you can't manage it by the web interface.

The initial setup takes a long time. It's a long, drawn-out process.

The problem is not on the cloud services end. It's on setup. You have to make an account and you lose a lot of time. If you don't want to manage by the cloud, I don't understand why you have to register your switch there.

They have to make the feature to manage all switches within a team.

For how long have I used the solution?

I've been working with the solution for 20 years or so. It's been two decades. It's been a while.

Buyer's Guide
NETGEAR Switches
April 2024
Learn what your peers think about NETGEAR Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

It's not very good in terms of scalability. You have to make a switch for the data center. It's limited.

How are customer service and support?

I've never been in touch with technical support. I can't speak to how knowledgeable or responsive they are. We have an internal team that can handle troubleshooting for the most part.

Which solution did I use previously and why did I switch?

I also use D-Link.

How was the initial setup?

The installation process is long. It takes one hour to make an account, to go to the switch web interface, et cetera. If you don't make an account, if you don't notice your switch, it's not fully manageable. You have to do a lot of things before your switch will be manageable. And you have to do this for all your switches. You lose one hour for every switch. This is not good. It's so very time-consuming.

What's my experience with pricing, setup cost, and licensing?

The solution has a very reasonable cost.

What other advice do I have?

I sell the solution and manage it as well. However, I am not a customer.

If a client needs to switch from one solution to another, Netgear may not be right, as there may be some compatibility issues.

I'd rate the solution at an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
System Administrator at Brigham Young University
Real User
The price has been reliable, but the tool needs a fully featured CLI in their enterprise-class switches

What is our primary use case?

  • We have used their SOHO switches and some of their enterprise-class switches in our educational environment.
  • Mainly just to get more ports in an office or other room.

How has it helped my organization?

They are reasonably priced and have worked pretty well for us.

What is most valuable?

  • The price, and for the most part it has been reliable. 
  • Their enterprise-class switches have a way to go with their CLI as compared to for instance Cisco, etc. This is I think due to a lack of maturity in this market.

What needs improvement?

They need to implement a fully-featured CLI in their enterprise-class switches if they want to compete in that space and market.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BretD - PeerSpot reviewer
BretDBrand Experience Manager SMB with 1,001-5,000 employees
Real User

Greg, Thank you so much for reviewing NETGEAR Business switches. We've been making Switches for over 22 years, NETGEAR definitely has switching solutions that can use a full-featured CLI Command Line Interfaces in our enterprise "Managed Switching" line. We of course also have switches that are unmanaged, smart managed and even remotely cloud managed. Feel free to reach out to me here on IT Central Station or contact our support team and we can provide more info on using NETGEAR Switches in enterprise environments. I look forward to hearing from you. -Bret from NETGEAR

Buyer's Guide
NETGEAR Switches
April 2024
Learn what your peers think about NETGEAR Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
Principal Consultant at a tech consulting company with 1-10 employees
Consultant
We're able to pre-configure a device in the cloud, before it gets deployed
Pros and Cons
  • "The most valuable feature is the fact that Insight is cloud-managed. The whole reason behind it is that there is one central place to manage it. You can pre-configure everything and you can get access to it without having to get onto the client's network. That makes it easy to use and deploy."
  • "There is a technical problem they can't seem to solve. It doesn't support multicast packets. In layman's terms, Mac computers can't print over the network."

What is our primary use case?

We're an IT services provider so we have them installed at various clients' sites, and for various applications. The primary use case is for local area networks.

How has it helped my organization?

We're able to pre-configure a device, before it gets deployed, in the cloud. We don't even have to open up the box, we can just preconfigure it in the cloud. As soon as we deploy it onsite, it automatically gets configured.

What is most valuable?

The most valuable feature is the fact that Insight is cloud-managed. The whole reason behind it is that there is one central place to manage it. You can pre-configure everything and you can get access to it without having to get onto the client's network. That makes it easy to use and deploy.

Remote troubleshooting is good and easy.

What needs improvement?

The remote management tools still need work. They're good, but they still need work.

One of the big drawbacks is that the whole tiered administration doesn't work. They've got a tiered user structure where there is a global admin, and then what they call a manager, and then there is a user. The problem is, if anywhere along the line somebody opens up a support ticket, all the correspondence winds up going to the global admin, it doesn't go to the person who opened up the support ticket. They can't seem to get that changed, even when you tell them specifically that the global admin is not the person dealing with this problem. That's very frustrating.

Another issue, a technical problem they can't seem to solve, is that it doesn't support multicast packets. In layman's terms, Mac computers can't print over the network.

Also, they've got some PoE models, but they need to expand that line a little bit.

Finally, it would be nice to have the ability to have SNMP enabled at the same time Net Insight. I would also like to see integration with Auvik.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It still needs some work. It's got a couple of quirks where it will shut off ports because it thinks there's an IP conflict when there really isn't.

What do I think about the scalability of the solution?

The scalability is good. It could probably go to 100 connections. That would probably be the equivalent of 30 to 40 users.

How are customer service and technical support?

We are a Netgear partner, so we get preferential support. Because we get preferential support, it's pretty good. We've had a few hiccups, but overall, they're good.

Which solution did I use previously and why did I switch?

We were using Cisco and HPE. A big factor in our switch to NETGEAR vs Cisco Ethernet Switches is cost. Simplicity is another. Support is another because the support for HPE and Cisco is absolutely horrid.

How was the initial setup?

The setup is straightforward. It's all done in the cloud and you can manage everything from there. It's a whole lot easier than the traditional way of doing it. Deployment takes an hour, if that.

The best strategy is to preconfigure it in the cloud before it gets physically deployed.

As to whether you need to be an IT expert to deploy it and support your network, it depends on the complexity of the network. For simple applications, no. For complex applications, like multiple VLANs, and QoS, and PoE power management, etc, you've got to know what you're doing to set all that up properly.

What was our ROI?

We see ROI in labor savings. Deployment time is probably cut in half. We're billing for a regular deployment, but it only takes half the amount of time. That's $200 profit for us.

What's my experience with pricing, setup cost, and licensing?

There are two parts to the pricing. There's the pricing of the device itself, which is good. Their licensing model needs work, though. The licensing model doesn't fit the way MSPs do business. They need to revise it to something that makes more sense for an MSP. And here, I'm specifically talking about Insight Pro licensing.

The cost of hardware and additional service is low. That helps our business because it's easier to make a sale.

Which other solutions did I evaluate?

We were aware of lots of other options, but we didn't do any formal evaluation of any others.

What other advice do I have?

If you are an MSP, you should definitely look into it and plan to use it. I would recommend it.

Overall, we're very happy with the product. It's become our standard going forward. But there are some exceptions. One being the tiered administration. The other one is lack of support for support multicast packets.

Regarding staff for deployment and maintenance, it depends on if you're looking at our entire fleet of these Ethernet switches, which is scattered across multiple clients; then it's probably a tenth of a person. If it's one switch, it's less than a tenth of a person. Switches are low maintenance as a device, it doesn't matter whose they are.

We've got half a dozen deployed at various clients right now. And there will be more because we've got projects in the queue.

Overall, I would rate it an eight out of ten. The issues I mentioned that still need to be resolved come to mind, as well as the licensing structure that doesn't really make sense for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Technical support engineer at 64 Network security pvt ltd
Real User
Top 5
A stable product with easy setup
Pros and Cons
  • "The solution is stable."
  • "The tool's price could be better."

What needs improvement?

The tool's price could be better. 

For how long have I used the solution?

I have been using the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

My company has one user for the tool. 

How was the initial setup?

The solution's setup is easy. The tool's deployment depended on our vendor. 

What about the implementation team?

The tool's deployment can be done in-house. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. You need to pay the costs one-time. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
KurhulaMaluleka - PeerSpot reviewer
Managing Director at Behold IT
Real User
Networking switches that provide satisfying stability
Pros and Cons
  • "I'm satisfied with the stability of NETGEAR Switches."
  • "NETGEAR Switches could be more secure. Scalability could also be better. This infrastructure is a bit old, and we need something that will be more secure. Something that will introduce WLAN, and we will need the knowledge to go with that. Some of the switches were used for more than seven years. I think it was just their lifespan that was exhausted. But other than that, there haven't been any issues that required us to complain or get concerned."

What is our primary use case?

We mainly use NETGEAR Switches for some switching and tethering.

What is most valuable?

I'm satisfied with the stability of NETGEAR Switches.

What needs improvement?

NETGEAR Switches could be more secure. Scalability could also be better. This infrastructure is a bit old, and we need something that will be more secure. Something that will introduce WLAN, and we will need the knowledge to go with that.

Some of the switches were used for more than seven years. I think it was just their lifespan that was exhausted. But other than that, there haven't been any issues that required us to complain or get concerned.

For how long have I used the solution?

I have been using NETGEAR Switches for a few years.

What do I think about the stability of the solution?

I'm satisfied with the stability of NETGEAR Switches.

What do I think about the scalability of the solution?

NETGEAR Switches could be more scalable. We have about 200 users using this solution.

How was the initial setup?

I don't remember the initial setup. We have about five managers and technical people to deploy and manage this solution. 

What other advice do I have?

I can't recommend this solution to potential users. 

On a scale from one to ten, I would give NETGEAR Switches an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Expert at a tech services company with 1,001-5,000 employees
Consultant
GS108 Gigabit Ethernet Switch. Plug and Play

Valuable Features:

The GS-108 switch by Netgear is an excellent solution for setting up a wired gigabit network. I currently use it at home to wire my rack-mounted server, my gaming desktop/workstation, PS3, Xbox 360, network accessible printer, along with all my Cisco routers and switches that I use for config testing. I remember I bought it on sale almost 5 years ago, and it has been ticking away ever since. Never had a single problem with it.

Room for Improvement:

The only issue I have, and it's not really an issue so much as me being a control freak, is that this is an unmanaged switch. I am a DD-WRT developer and would love to have the granular control I have over my router, on this switch.

Other Advice:

I use the GS108 8-port Gig-E switch on a daily basis, it's what runs the wired portion of my VLAN on my home network. I've also used plenty of Netgear enterprise managed switches in the past and usually rely on them as a cost-effective alternative solution to Cisco equipment. They're reliable and sturdy enough to take a beating and keep on ticking.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1011 - PeerSpot reviewer
Manager of Data Center at a insurance company with 51-200 employees
Vendor
Go for Netgear switches if you are looking for a gigabit switch that is affordable and easy to setup

Valuable Features:

1. Netgear switches are relatively cheap. 2. It comes with lower power consumption. 3. Netgear switch setup is easy. 4. It also supports auto full duplex sensing with noise reduction.

Room for Improvement:

Traffic management capability should have been a plus.

Other Advice:

I bought netgear Prosafe Plus 24PORT Rack Mountable Gigabit Switch because of its unmanaged nature. It is very simple to use – as simple as plugging in your network cable. The new branch that we deployed with the switch, runs on Cat6e cable with a mixed network adapter that supports both 100Mbps and 1GBps transmission speed. We were therefore able to segregate between high bandwidth and medium users without additional cost or professional skill. With my laptop that supports gigabit transmission, I was able to download 5GB file from our server within 3mins.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
President at a tech services company with 1-10 employees
Real User
Stable, with no licensing fees, and it worked well for my purposes
Pros and Cons
  • "For what I used this switch for, it did well."
  • "The technical support could be more helpful."

What is our primary use case?

I use these switches in my home-based business.

What is most valuable?

The most valuable feature is familiarity.

What needs improvement?

The technical support could be more helpful.

For how long have I used the solution?

I have been working with NETGEAR Switches for between five and ten years.

What do I think about the stability of the solution?

Stability-wise, I haven't had any issues.

What do I think about the scalability of the solution?

This product is not scalable. It is fixed at eight ports, which is why I am now looking for something new.

How are customer service and technical support?

I have spoken with their technical support, albeit not about this switch, but about a router. I would say that the technical support was not very helpful.

Specifically, they were helpful but only to a point. It helps when they can figure out the problem for you.

How was the initial setup?

The initial setup is pretty easy.

What's my experience with pricing, setup cost, and licensing?

This is a one-time purchase and there are no licensing fees.

Which other solutions did I evaluate?

I am currently looking for a replacement because I have recently moved offices and I now have more devices plugged in. I am looking into purchasing a 24-port Ubiquiti switch. I am looking at the Ubiquiti line because I don't want to pay a yearly fee.

What other advice do I have?

For what I used this switch for, it did well.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NETGEAR Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free NETGEAR Switches Report and get advice and tips from experienced pros sharing their opinions.