Freelancer at Freelancer
Real User
Top 5
Reasonably priced with an easy setup and good reliability
Pros and Cons
  • "The pricing is reasonable."
  • "It's better for smaller organizations. This would not work for enterprises. It is not very scalable."

What is our primary use case?

We primarily use the solution for SMB users to cover areas for WiFi. It can be used in homes and businesses. It's not ideal for larger applications.

What is most valuable?

The stability is very good.

It is easy to set up.

The pricing is reasonable. 

What needs improvement?

It's better for smaller organizations. This would not work for enterprises. It is not very scalable. 

We're like to have more visibility in terms of who is connecting to the service. That would help us to monitor bandwidth more effectively.

For how long have I used the solution?

I've used the solution for a few years. 

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What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is not extremely scalable. It's more suitable for smaller setups. YOu can also just have a limited number of users. The more users on it, the lower quality of the connection.

We have five or six people on the product right now. 

How are customer service and support?

We did not contact technical support in the past.

Which solution did I use previously and why did I switch?

We did use a solution previously. However, that was a long time ago.

How was the initial setup?

The initial setup is pretty simple. It's very plug-and-play. You just set up everything and connect everything to the LAN.

It took me about half an hour to deploy it. We can set up some parameters, and you are done. 

You don't really need anyone to handle maintenance. It's a small setup.

What about the implementation team?

We can handle the setup ourselves. It's pretty easy if you just follow the guidance in order to set up the solution. It helps if you have a bit of knowledge. 

What's my experience with pricing, setup cost, and licensing?

It is not expensive. At this time, I don't have a license for it. I don't need to pay for licensing. 

What other advice do I have?

I'm not sure of the exact version of the solution we're using. 

I'd recommend the solution to others. The solution is reasonably priced, stable, and easy to deploy.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior Product Manager at a retailer with 10,001+ employees
Real User
Top 5
Performs well, capable mobile application, and straightforward deployment
Pros and Cons
  • "The most valuable feature of TP-Link Auranet EAP is its high performance."
  • "There should be more remote support for the mobile application."

What is our primary use case?

I am using TP-Link Auranet EAP for connecting multiple networks and devices at the same time.

What is most valuable?

The most valuable feature of TP-Link Auranet EAP is its high performance.

What needs improvement?

There should be more remote support for the mobile application.

For how long have I used the solution?

I have been using TP-Link Auranet EAP for approximately four years.

What do I think about the stability of the solution?

TP-Link Auranet EAP is stable.

What do I think about the scalability of the solution?

The solution is salable. However, I have only used it personally at home. There are five to six people using the solution in my home.

How are customer service and support?

I have not contacted the support from TP-Link Auranet EAP.

Which solution did I use previously and why did I switch?

I have used other solutions prior to using TP-Link Auranet EAP. This solution is quicker and has a capable mobile application to monitor changes and settings.

How was the initial setup?

The initial setup was simple and took one day to do.

What about the implementation team?

I did the deployment of the solution myself.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is not a lot for five people to use it.

What other advice do I have?

I rate TP-Link Auranet EAP a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Chief Technology Officer (Diretor DE Tecnologia) at a tech services company with 11-50 employees
Real User
Top 5
Suitable for small companies and useful for network support
Pros and Cons
  • "The solution's most valuable feature is its price."
  • "Aruba has better scaling capabilities."

What is our primary use case?

I use the tool in my network support. 

What is most valuable?

The solution's most valuable feature is its price. 

What needs improvement?

Aruba has better scaling capabilities. 

For how long have I used the solution?

I have been using the product for a year. 

What do I think about the scalability of the solution?

My company has one access point since it is small. 

How are customer service and support?

I haven't contacted the tool's technical support yet. 

How was the initial setup?

The tool's deployment is easier since it has a mobile application. 

What's my experience with pricing, setup cost, and licensing?

The cost is about 500 Brazilian real per access point, with no additional recurring costs.

What other advice do I have?

I would recommend the product due to its pricing. I rate it a five out of ten. However, I believe that Aruba is better than Omada Access Points. Aruba is also good for scaling but expensive, while Omada Access Points is better for small companies. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Development & Innovation Expert at a comms service provider with 10,001+ employees
Reseller
They have good specs, and the price is lower than competing solutions
Pros and Cons
  • "We don't have any issues 90 percent of the time. It works fine in most situations. It has been a success story for delivering WiFi services in Romania. Our customers are happy, and I've been satisfied with Omada's performance as an engineer."
  • "Omada could add some API integrations that would help with our automated solution. We're trying to integrate, and we're having some issues because some of the calls are not there. The API still needs some development."

What is our primary use case?

We are a telecom operator in Romania, and we use Omada equipment to provide services to our customers. It's bundled into a service package that we sell to B2B customers who pay a subscription. The Omada controller is installed at our office, and the access points are deployed to the customer's location. While we normally cater to small and medium-sized enterprises, this is a solution that we sell to large enterprise companies. 

What is most valuable?

We have been using Omada with open SSIDs and maybe an external Compass portal. When you are on an open wireless network, you must also isolate your client because it is not secure otherwise. The other method is to have an SSID with a password, and the password is typically not given to everyone. it's mostly for the staff. 

The other SSID has a setting that allows devices to communicate with each other on the local network or with some external agents. It's typically used by staff as a business hub. 

We use the mesh networking capabilities, but it's not one of the main features we use. We've used it off and on, but we generally refrain from using the mesh network. Instead, we typically run the access points through the cable to make sure the connection is always on. 

For example, we have been using only one mesh, not multiple hubs because the performance usually degrades with every hub. If I were setting up a multi-hub mesh without Omada,  I would see a reduction of speed by about half, so the first has maybe 500 megabytes and the second has 250, etc. That's not efficient. We prefer to use cable when possible. 

What needs improvement?

Omada could add some API integrations that would help with our automated solution. We're trying to integrate, and we're having some issues because some of the calls are not there. The API still needs some development. They could also enhance the reporting capabilities. At the same time, Omada's reporting has improved considerably in the latest version. That was an issue for us, but now it seems okay.

More carrier-grade integrations should be available on Omada access points in the future. They could also add a hot spot and maybe a mobile upload solution. I still have issues from time to time when switching access points. I'm still connected to the SSID, but my signal drops when I switch from 5 Ghz to 2.4 Ghz. I'm not switched to the other access point that is closer to me. I should have been switched automatically to the other access point. Occasionally, the handoff doesn't work. I have tried this with WiFi 6, and it worked fine, so I think they may have resolved this issue in the latest versions.

For how long have I used the solution?

I have used Omada since 2020, so it has been nearly 4 years.

What do I think about the stability of the solution?

Omada is fairly stable. We don't have any issues 90 percent of the time. It works fine in most situations. It has been a success story for delivering WiFi services in Romania. Our customers are happy, and I've been satisfied with Omada's performance as an engineer. 

What do I think about the scalability of the solution?

Omada's scalability is pretty good. We have around 2,000 access points, and it runs on a Windows virtual machine without using many resources. 

How are customer service and support?

I rate Omada technical support eight out of 10. We mostly do not need support. In one case, they helped us customize our solution, and I was pretty satisfied. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate Omada eight out of 10 for ease of setup. We faced some issues. For example, we couldn't find anything in the documentation about which user and password to use when onboarding access points to the VMware platform. Periodically, the access points do not show, and we must search for various software versions. There is no compatibility feedback showing which access points are compatible.

Cisco has this documentation on the website, and you can also do a compatibility matrix between access points and wireless controllers. With Omada, you only have a normal controller. 

What was our ROI?

We're making more with Omada than we are spending. The only issue is that we are not making that much money because we sell it cheaper. However, the profit margin is pretty decent. It's at least as good as the Cisco and Aruba access points. It isn't better. Even if the margin is a higher percentage, it's actually lower in the absolute value. Still, the solution is cheaper, so I would consider it a net positive. We're not necessarily making a lot of money with it, but we are using this to leverage other solutions, and I think it's doing a pretty good job. 

What's my experience with pricing, setup cost, and licensing?

The cost of Omada is much better than Aruba and Cisco, and it does what we need it to do in most cases. Around 10 percent of our clients need a more carrier-grade solution for mobile platforms. 

What other advice do I have?

I rate Omada Access Points nine out of 10. If I were only comparing it to other access points without external antennas, I would give it a 10 out of 10. However, Cisco and Aruba have all kinds of access points with external antennas. As far as I know, Omada has no access points with external antennas. That's one area where they could improve to be more of a carrier-grade solution and become more competitive with Cisco or Aruba. The pricing is better. 

Omada works well no matter where you put it, whether it's a hotel or a residential complex. It just works. The main attraction of Omada isn't the price. The technical specs are quite good. It's on par or very close to Cisco or Aruba Wireless. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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IT Manager at SIMPEXBPO
Real User
Currently we use it for our mobile users. It is a very cost-effective solution. The quality of the hardware needs to be improved.

What is our primary use case?

Currently we are using it for our mobile users, the users that always carry mobile devices and some laptop users but very few. TP Link is just good for them, we also use it for guest access.

What is most valuable?

As a consumer of TP Link, they don't have any boosting or unique features. All features are common features for any business solutions, its benefit is that it is cost effective.

What needs improvement?

The quality of the hardware needs to be improved.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I would say the stability of this product is normal.

How was the initial setup?

It is easy to use, and easy to configure. 

What was our ROI?

When choosing a a solution for our company, we focus on two things:

  • Business Support
  • Price

What's my experience with pricing, setup cost, and licensing?

We have tried other products but they are too expensive, and not in our budget. The only option for us is TP Link.

Which other solutions did I evaluate?

It has all the common solutions that all other solutions provide. But it is very effective, I was planning to go for Ruckus, but its cost is 60% less than Ruckus. In our region, for Ruckus I have to pay $15,000 to have 25 access points. For TP Link I just need $5,000. So, you can see the level of difference.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ABDURRAHIM - PeerSpot reviewer
Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Real User
Simple initial setup, but lacking scalability
Pros and Cons
  • "The initial setup is not complicated."
  • "TP-Link Auranet EAP is not very efficient, they need to improve it."

What is our primary use case?

Our goal is for the people of Dhaka to be able to have WiFi from their mobile devices, and this is why we are using TP-Link Auranet EAP.

What needs improvement?

TP-Link Auranet EAP is not very efficient, they need to improve it.

For how long have I used the solution?

I used TP-Link Auranet EAP within the last 12 months.

What do I think about the stability of the solution?

We have not been satisfied with the performance of TP-Link Auranet EAP.

What do I think about the scalability of the solution?

The coverage of TP-Link Auranet EAP is very low, it is approximately 45 meters.

We had approximately 200 people using the solution.

How was the initial setup?

The initial setup is not complicated. However, mounting the device is not simple.

What other advice do I have?

I would not recommend this solution to others.

I rate TP-Link Auranet EAP a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Martin Charlton - PeerSpot reviewer
Martin Charlton Sr. Business Development Manager at TP-Link
Vendor

I would suggest looking at the Omada / EAP 610-620 EAP650 EAP660 EAP670 EAP690E  A superb range of excellent up to date Wifi 6 and 6E  Access Points. 


Great Value-Price and Good Availability. 


Excellent customer feedback so far.


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Updated: April 2024
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