Network & System Engineer at a construction company with 10,001+ employees
Real User
All-in-one firewall solution that enables us to do hosting and security
Pros and Cons
  • "We can do the hosting and security all under one box. The UTM is a good feature."
  • "The dynamics needs to be improved. The solution is not very compatible compared to the market products."

What is our primary use case?

Our use case is for firewall security. The solution is deployed on-premises.

What is most valuable?

It's an all-in-one solution. We can do the hosting and security all under one box. The UTM is a good feature.

What needs improvement?

The dynamics needs to be improved. The solution is not very compatible compared to the market products.

What do I think about the stability of the solution?

The solution is stable. We need only one or two people for maintenance.

Buyer's Guide
SonicWall NSa
March 2024
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What do I think about the scalability of the solution?

It is scalable. We have around 100 users, and we have plans to increase usage.

How are customer service and support?

Technical support is good.

How was the initial setup?

Initial setup was easy. We mostly did the installation ourselves. One person is enough to complete the installation. Depending on the network, it only takes a couple of minutes to do because it's so simple.

What other advice do I have?

I would give this solution 10 out of 10. I would recommend it to others; it's a good solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a maritime company with 201-500 employees
Real User
Good firewalling and intuitive GUI
Pros and Cons
  • "The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use, and provides great security."
  • "It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable."

What is our primary use case?

We have two SonicWalls in the High Availability setup with failover configuration.

We use it for the firewalling, for IPS protection and for VPN clients.

How has it helped my organization?

With SonicWall we have more insight in the applications that users are using and what they are doing on the internet, so we can monitor better. It gives us better monitoring.

We now have more insight and information; what protocols and what websites users are trying to reach and what is blocked and what is not blocked, so we can better follow the tracks of the users.

What is most valuable?

The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use and provides great security.

What needs improvement?

Overall, I'm quite happy about the product. The configuration and the interface are very good. Maybe the pricing and licensing could be improved.

It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable.

For how long have I used the solution?

We have been using SonicWall NSa for maybe eight to 10 years.

I work for several companies, and we use the NSa with one of them.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Scalability is an issue. If you need to scale for more performance you will need another product in a higher range. You cannot scale the product itself. That's not possible.

It is not scalable at all.

We have about 350 users. I do the maintenance on my own.

We use it daily.

We do not have plans to increase at the moment.

How are customer service and support?

Their technical support is very good.

How was the initial setup?

The initial setup is not complex, it is very easy.

In terms of my implementation strategy - at first I write down the case we need. I investigate all the uses we have to implement with the SonicWall, and then I install and configurate it. I think the primary configuration was maybe three or four hours.

What about the implementation team?

It was all done by myself.

What's my experience with pricing, setup cost, and licensing?

You can buy the license for one or three years, and we mostly choose the three year. That's a little bit cheaper.

Which other solutions did I evaluate?

We looked at the Cisco and we looked at the Palo Alto, but the SonicWall was the most valuable for the pricing, the best product for us. The main difference is the pricing.

What other advice do I have?

SonicWall NSa is a very good product with a very nice price, and it is low-level to use.

It is easy to manage and easy to implement.

On a scale of one to ten, I would give SonicWall NSa a nine because of the stability and the easy-to-use GUI. It's a very nice product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
March 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,065 professionals have used our research since 2012.
Luke Wainwright - PeerSpot reviewer
Cybersecurity Engineer at Networks Unlimited Africa
Real User
Top 5Leaderboard
Stable with good security features but needs better GUI
Pros and Cons
  • "The antivirus and items of that nature were quite helpful to have."
  • "Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly."

What is our primary use case?

At the organization I used to work for, this solution was used as the primary perimeter firewall. We had 11 sites. Each site had a firewall that sat behind a router and did all the filtering.

What is most valuable?

The security features we pretty good. The antivirus and items of that nature were quite helpful to have.

The web sourcing was very good. 

The stability was very good.

We found the installation to be pretty straightforward.

What needs improvement?

Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly. 

What Fortigate has which SonicWall doesn't, is the per rule natting. SonicWall only does the central mapping. If they could include something like per rule natting it would be better.

For how long have I used the solution?

I've used the solution for about three years or so.

What do I think about the stability of the solution?

The solution was very stable. There were no bugs or glitches. It didn't crash or freeze. It was reliable. There were no breaches.

What do I think about the scalability of the solution?

The solution was quite scalable. If a company needed to expand it, it could do so.

We had 300 or so users at our organization using the product.

I do not work for the company anymore. I can't speak to their plans for the solution and if they plan to increase usage or not. 

How are customer service and technical support?

I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with their level of assistance.

Which solution did I use previously and why did I switch?

I'm currently using Fortigate now. I switched companies and this company uses Fortigate.

How was the initial setup?

The installation process isn't too difficult. It's pretty easy and rather straightforward. A company shouldn't have any trouble with the initial setup.

The time it takes to deploy depends on the company, however, I recall it only took about an hour or so at our organization. Physically, you might need help with the actual setup, however, for the most part, a person could handle it alone.

What about the implementation team?

I was able to handle the process myself. I did not need the assistance of a consultant or integrator. 

What's my experience with pricing, setup cost, and licensing?

Our organization would pay for a license every two to three years.

What other advice do I have?

I was a customer and an end-user. I never had a professional relationship with SonicWall.

I would recommend the product to other organizations.

I'd rate the solution overall at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Specialist at integra software
Real User
Feature-rich, scalable, stable ,and priced well
Pros and Cons
  • "We like the features, but the main thing is from a commercial and cost perspective it is very good."
  • "Vendor support needs improvement. The frequency of time and support should be increased."

How has it helped my organization?

SonicWall suits our business, also cost-wise, and commercial-wise. It is in a feasible range for our organization.

What is most valuable?

We like the features, but the main thing is from a commercial and cost perspective it is very good.

The interface is user-friendly.

What needs improvement?

Vendor support needs improvement. The frequency of time and support should be increased.

From a vendor perspective, we were expecting more support.

When we experience a technical issue, it should be rectified immediately. We are facing a delay with response and resolution.

For how long have I used the solution?

I have been using SonicWall NSA for approximately eight years.

What do I think about the stability of the solution?

SonicWall is stable.

What do I think about the scalability of the solution?

This is a scalable solution.

We have approximately 2,000 users.

Which solution did I use previously and why did I switch?

We are facing some issues with compatibility. We have moved to the latest version.

 Previously, we were using another version and the 5000 model of NSA.

How was the initial setup?

It is fine. It is user-friendly.

It took a month and a half to deploy

We have a dedicated team here. They handle all of our deployment and troubleshooting.

We have a team of six to seven administrators to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

SonicWall is not an expensive solution.

What other advice do I have?

I would recommend this version of SonicWall to others who are interested in implementing this solution. This latest version is quite fine.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Specialist at a tech services company with 11-50 employees
Real User
Regularly updated signatures for IPS, Application Control, and Web Content filter
Pros and Cons
  • "With the deployment of the SonicWall NSA solution, we never suffered a problem due to invasion or contamination of any kind."
  • "This product is unable to secure access to endpoints for our external employees."

What is our primary use case?

Our operation depends heavily on Internet access and we depend on a solution that can provide us with productivity and security for the continuity of our business.
With this need, we implemented a SonicWall NSA firewall to control all access to and from the Internet.

How has it helped my organization?

With the deployment of the SonicWall NSA solution, we never suffered a problem due to invasion or contamination of any kind.

The solution always responded very efficiently, delivering us:

  • High productivity in our operation through access control capabilities;
  • Security for our information with advanced deep inspection features, including SSL traffic.

What is most valuable?

This solution has always delivered us security features with great efficiency like:

  • Web content filter with a very extensive and always updated database;
  • IPS with an extensive list of signature attacks;
  • Anti-virus system with cloud sandbox that inspects 'file-less' attacks and delivers only after the verdict;
  • Real time flow inspection system;
  • Application Control with an extensive list of signatures;
  • DPI-SSL inspection in the data layer;
  • SSO with LDAP directory services.

What needs improvement?

The solution was deployed to suit all areas of the company.

This product is unable to secure access to endpoints for our external employees. Our next plan will be to deploy a solution for visibility and control of 'shadow IT' applications and also to provide security for accesses outside our company. We plan to use another solution from SonicWall, such as Cloud App Security (CASB), to meet the needs of our external employees.

For how long have I used the solution?

Eleven years.

What do I think about the stability of the solution?

The solution has always been very stable and efficient.

What do I think about the scalability of the solution?

My impression is that the solution is quite scalable.

How are customer service and technical support?

Support services are categorized by the criticality level. We had a few critical events, but each was attended quickly and efficiently.

Which solution did I use previously and why did I switch?

Before this solution, we used Microsoft Forefront TMG Server.

We migrated because the solution was proxy-based and did not have the features of NG firewalls.

How was the initial setup?

Initially, we had to review our security policy and this was the stage that involved the highest level of complexity.

With the policy defined according to our needs, the initial configuration of the solution was simple, but obviously, because it is an advanced-level security solution, it must be implemented by a specialized professional.

What about the implementation team?

The solution was implemented by our internal team. Our team participated in an official solution training prior to deployment.

What was our ROI?

This question is very relative as we are dealing with an asset. But for our business, it was positive for a short period of time.

What's my experience with pricing, setup cost, and licensing?

In our evaluation, we found that the costs of deploying the solution, and also purchasing the hardware and licenses, were very attractive.

The ratio of costs vs efficiency of SonicWall products is very good.

Which other solutions did I evaluate?

We did not test other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a tech services company with 51-200 employees
Real User
Good threat protection, but the UTM needs improvement
Pros and Cons
  • "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
  • "The content ID needs to be improved."

What is our primary use case?

We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.

We did the firewall and the configuration for the ransomware prevention.

Our clients were using it to control the SCADA System in their industry.

What is most valuable?

The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.

What needs improvement?

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

For how long have I used the solution?

I have been working with SonicWall for one year.

We are working with NSA 3600, which is the latest version.

What do I think about the stability of the solution?

We have no complaints about the model.

What do I think about the scalability of the solution?

The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.

How are customer service and technical support?

We did not require technical support.

Which solution did I use previously and why did I switch?

Currently, we are running Palo Alto, Check Point, and SonicWall.

Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.

How was the initial setup?

This solution was not implemented properly.

What other advice do I have?

The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.

Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.

I would rate SonicWall NSA a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tech consultant at select softwares
Real User
Top 10
A rugged solution capable of defeating advanced threats
Pros and Cons
  • "It's very simple to use and the support is great."
  • "They should consider upgrading the capabilities within the GUI."

What is our primary use case?

I am a consultant. I work with a software dealer in the IT security business.

I deployed SonicWall for a customer just last month.

What is most valuable?

It's very simple to use and the support is great. I am in India and they have a support office here. As a company product, SonicWall firewalls and their support has been excellent.

It's a simple, rugged product. When I say rugged, mechanically, it's a very rugged box. The same thing applies to Sophos also, it's also a very rugged box. It's rugged technology, it can take a beating and still be operational. 

One of the greatest strengths of the SonicWall system is that they have multiple portals for multiple tasks, whereas all the other solutions have no single tool for doing multiple tasks. That has been one major advantage of SonicWall. Regarding the SonicWall box, you need to be capable of taking multiple loads compared to the competition. That's a very unique feature of the SonicWall system. They also have an antivirus solution that is tied to their system which is called SentinelOne.

The support is very good. The product is also very reliable. There are always new, frequent updates — nothing more or less. It's very flexible; it's ready to go right out of the box, unlike some other solutions which require a lot of training. The GUI is very user-friendly. Even if you've never touched a firewall in your life, with a bit of time and practice, you'll get the hang of it.

What needs improvement?

In terms of improvement, they should consider changing the logic of how the rules are created. Everything is spread out into multiple pockets, so to speak; it should be more condensed. The technology is sound; I am not saying that it's brilliant, but it is very sound for most mid-range uses — it does a fantastic job.

They should consider upgrading the capabilities within the GUI. The way the GUI is configured for creating rules, I would say they should consider making that a bit more flexible. That would really help a lot.

For how long have I used the solution?

I have used SonicWall NSA for three years.

What do I think about the stability of the solution?

SonicWall NSA is very stable. I ran my last box for 10 years before I switched it off. 10 years is a long time for anything. If it can run for 10 years, it's stable. It's money made twice over. It might not be technologically up to speed and it may not be upgradeable, but that's a different matter.

What do I think about the scalability of the solution?

These boxes are well-known for the amount of mechanics and users they can handle.

How was the initial setup?

The initial setup is very easy.

The basic setup takes roughly half an hour. After that, when it comes to configuring the rules and dependencies, with ideal conditions, I would say that it takes roughly a week. Overall, within two to three weeks, we were in production.

Roughly 90% (50% in the worst-case scenario) of the customer's settings are ready within a couple of days from the time the box is powered up. When you power up the box, you have to set the rules. So, I implement it, engage the rules, and then ask somebody to test some of the connections and give me some feedback. That takes a bit of time, but otherwise, it only takes a couple of days until the box is ready. If you want to push it, within a week it's possible to reach roughly 90% to 95% production — the rules and the performance have to be fine-tuned which takes a little bit of time.

What other advice do I have?

 I would definitely recommend SonicWall for their simplicity of use, but if you can configure SonicWall, have a look at Sophos also. Sophos has put a lot of hard work into their connections and the GUI. SonicWall's GUI is slightly lacking compared to Sophos' GUI; however, capabilities-wise, Sophos doesn't have a lead over SonicWall.

If I had to make a recommendation to a customer, I would tell them to look at both products. I would push the Sophos box because it has certain advantages, technologically, compared to SonicWall. For example, they have their own antivirus solution — the Sophos antivirus solution. It's a firewall as well and the tool will communicate with the central cloud. From the cloud instance, you can control the system.

The Sophos gateway has got allied products, like SD run connectors. You can manage the same rules between multiple firewalls because they're all connected to the same account. Overall, Sophos is superior to SonicWall.

The first requirement of a paying customer, independent of their choice of product, is to check if the technical support of the product is locally available. That's the first requirement I would give to any customer. The product may be great but if the support in your geographical region is not there, then it's not worth it.

Take Trend Micro for example. If you're a customer of Trend Micro but you're not in the immediate support region, then what happens? You will have to raise a ticket and wait, but you don't have anybody on the ground to come to your office and do an emergency scan and raise your ticket, so it's a bit of a dangerous issue. I would recommend a product that has both local technical and physical support.

On a scale from one to ten, I would give SonicWall a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Security Analyst at a outsourcing company with 51-200 employees
Real User
User-friendly, easy to configure, good logging capabilities, and the pricing is good
Pros and Cons
  • "This product is user-friendly and easy to configure."
  • "It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing."

What is our primary use case?

We use SonicWall NSA as part of our overall security solution.

How has it helped my organization?

This product handles what we're expecting in a box like this.

What is most valuable?

This product is user-friendly and easy to configure.

The logging is very good, as long as it is configured properly.

What needs improvement?

It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing.

I would like to have the capability for full active-active mode.

For how long have I used the solution?

I have been working with SonicWall for about 14 years, since 2007.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

SonicWall is scalable. Depending on the size of the box that I have, if the demands increase then I can upscale it. These demands are based on the users and their activities. We have between 2,000 and 2,500 users.

How are customer service and technical support?

The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced any issues with them to this point.

Which solution did I use previously and why did I switch?

I have not worked on any other platforms.

How was the initial setup?

SonicWall NSA is easy to install. I have not personally completed an installation lately, but it used to take me no more than half an hour to move from one box to another. The box can be configured offline and then moved online afterward, which makes it easier.

What about the implementation team?

I used to work on SonicWall regularly. Now, I am working as an IT analyst and my job is to check the SonicWall configuration and test it. For example, I have to check the policy and then audit which ports are open.

What's my experience with pricing, setup cost, and licensing?

The pricing and value are good.

What other advice do I have?

SonicWall fulfills our requirements and it does it well. My advice for anybody who is considering this product is to properly understand their requirements. As long as SonicWall meets the needs, I can recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.