System Engineer at a tech services company with 51-200 employees
Real User
Scales out from small to big companies perfectly and has good flexibility
Pros and Cons
  • "The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
  • "The flexibility results in more administrative GUI. The GUI needs improvement."

What is most valuable?

The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular.

What needs improvement?

The flexibility results in more administrative GUI. The GUI needs improvement. 

For how long have I used the solution?

We have been using it for one year in testing. 

What do I think about the stability of the solution?

Stability and scalability are perfect. It works perfectly. 

Buyer's Guide
Veeam Cloud Connect [EOL]
April 2024
Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

How are customer service and support?

Their technical support is great. 

How was the initial setup?

The initial setup was straightforward and easy. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. 

What other advice do I have?

I would rate Veeam Cloud Connect a nine out of ten. Not a ten because the GUI needs improvement. It's complex. If it was a little less complex it would get a ten. 

I would recommend Veeam Cloud Connect. It's a great product because it's great scalability and it scales out from small to big companies perfectly. I think it's one of the best products that you can have on the market.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
System Engineer at a tech services company with 1-10 employees
Real User
Great user interface and very easily deployed
Pros and Cons
  • "the interface is the most valuable feature and for the client it's security."
  • "Pricing could be improved and I also think archiving could be improved."

What is our primary use case?

Our primary use case is for back up. We have one medium enterprise client. We're a partner with Veeam. 

What is most valuable?

For me, the interface is the most valuable feature but for the client it's security.

What needs improvement?

I think the pricing could be improved and I also think archiving could be improved. Veeam doesn't do the archiving. When I offer the client Veeam or Veritas, the client prefers Veritas because of the price. I think Veeam was a better choice for this company.

I would like to see both email archiving and file archiving as additional features.

For how long have I used the solution?

I started using this solution a few months ago. 

What do I think about the stability of the solution?

It's a very stable product. 

What do I think about the scalability of the solution?

It's a very scalable product. 

How are customer service and technical support?

Technical support is perfect, they are very helpful. 

How was the initial setup?

Implementation takes just a few hours and then perhaps another day for configuration of the backup shop. That's all. Implementation is very easy. 

What other advice do I have?

I would rate this product a 10 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Veeam Cloud Connect [EOL]
April 2024
Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Solution Consultant & System Engineer at a tech company with 201-500 employees
Consultant
A good knowledge base, good stability and a rather straightforward setup
Pros and Cons
  • "While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
  • "The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."

What is our primary use case?

We primarily use the solution as an off-site back-up. The backup copy of data from our organization lands on Cloud Connect in our private cloud instead of us using a second site.

What is most valuable?

The interesting part of the solution is that the customer does not have to invest in a second site to store their offsite backups. What we have found useful from our side is the ability to implement and also keep the initial backup using the solution.

Overall, the solution is rather good. From the experiences I've had, it's been useful. I might not be the perfect person to talk about improvements, since, from my perspective, I haven't used it as long as my colleagues. However, it's not that different from the standard on-premise configuration.

While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation.

What needs improvement?

I can't think of any improvements at the moment.

The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept. 

There should be a way to easily migrate from one cloud provider to another.

For how long have I used the solution?

I personally have only worked with the solution for about one year. My other colleagues have probably worked with the solution for about four or five years now.

What do I think about the stability of the solution?

Although I don't have any customers using it, I believe the solution to be stable. I haven't witnessed any bugs or glitches that have given me any concern. The stability is more dependant on the one connection than anything else.If the connection is good, you won't have a problem.

How are customer service and technical support?

Up until now, I haven't had to log a ticket with Cloud Connect directly. I have logged tickets in the past with Veeam and in general, it was okay. They were quite responsive, and I didn't have any complaints about their level of service.

How was the initial setup?

The initial setup was straightforward. I didn't experience any complexities.

Our deployment took half a day, but it could potentially be done quicker. For us, it needed to be prepared on the customer side and on our side as well.

I've installed this solution myself once and the installation was okay. But once you go through the installation you do have to do some configurations for the backup. With Veeam, once you set up some basic backup tasks, any administrator can handle maintenance.

What other advice do I have?

We're Veeam partners.

The main difference between Cloud Connect and a standard on-premises solution is that the cloud is a cheaper alternative. For our purposes, we're using it mostly for offsite backups. We like to keep the primary backup offsite. It helps to make for a quick recovery. For me, the goal is to have a more economical approach to the secondary off-site backup, and that's the main advantage of Cloud Connect.

I'd advise other organizations to keep the first or the primary backup on-site and use Cloud Connect connected to a public or a private cloud to have a cheaper secondary copy. They should also keep the restore point (as much as possible) in this offsite backup storage location. It is cheaper than the on-site. The capital expense for the on-site storage should be kept as low as possible - without compromising the RGO of the restore, of course.

Flexibility is important. Clients should be offered the flexibility to choose whichever storage they would like for secondary storage or off-site backups. And they should also have the flexibility to change from providers as well.

I'd rate the solution eight out of ten. I'm not quite a Cloud Connect expert, however, with the experience I've had, it's quite good. I honestly haven't seen anything that is much better. It's not complex or difficult to use or learn. Of course, you need some experience, but the learning curve is not high. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Information Security Officer at KNS
Real User
Top 5Leaderboard
Already more advanced than our customers needs with great scripting and automation pre-testing
Pros and Cons
  • "The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
  • "The pricing is much higher than what our clients expect it to be."

What is most valuable?

The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks.

What needs improvement?

Currently, there isn't too much that can be added to improve the service. We already have a pipeline that checks the program for enhancements and we'd be more than happy to see them added in the future.

The pricing is too high. The customer is always asking if there's a way to reduce it.

For how long have I used the solution?

I've been using the solution for one year.

What's my experience with pricing, setup cost, and licensing?

The pricing is much higher than what our clients expect it to be.

What other advice do I have?

We're a managed service provider, so we handle this solution for our clients.

We're also a Veeam partner.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Backup Engineer at a tech services company with 501-1,000 employees
Real User
Simple interface, high availability, and responsive support
Pros and Cons
  • "The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
  • "There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."

What is our primary use case?

We are using Veeam Cloud Connect to migrate large amounts of global data for archiving on the cloud.

What is most valuable?

The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful.

What needs improvement?

There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features.

For how long have I used the solution?

I have been using Veeam Cloud Connect for approximately six years.

What do I think about the stability of the solution?

The stability of Veeam Cloud Connect is good.

What do I think about the scalability of the solution?

Veeam Cloud Connect is a scalable solution.

How are customer service and support?

The support from Veeam Cloud Connect is very good. I am satisfied.

How was the initial setup?

The initial setup of Veeam Cloud Connect was simple.

What about the implementation team?

We have two people engineers who support the solution. However, it depends on the deployment.

What other advice do I have?

I rate Veeam Cloud Connect an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Backup Engineer at a tech services company with 501-1,000 employees
Real User
Is flexible, scalable, and stable
Pros and Cons
  • "I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay."
  • "I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."

What is our primary use case?

We use it for backup.

What is most valuable?

I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay.

What needs improvement?

I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing would be nice too.

For how long have I used the solution?

We've been testing Veeam Cloud Connect for a few days.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

It's scalable, but it could be better. Our goal is to have 1000 end users for this solution.

How are customer service and technical support?

We're very satisfied with the technical support.

How was the initial setup?

We are currently testing it.

What's my experience with pricing, setup cost, and licensing?

We are looking into how we can extend the license of this product.

What other advice do I have?

I would rate Veeam Cloud Connect at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Consultant at a tech services company with 51-200 employees
Consultant
A stable solution with good technical support, and it just works
Pros and Cons
  • "The best part about this solution is that it just works."
  • "I would like to see more advanced training courses made available to cover complicated use cases."

What is our primary use case?

We use this solution for offsite backup.

What is most valuable?

The best part about this solution is that it just works.

What needs improvement?

I would like to see more advanced training courses made available to cover complicated use cases.

For how long have I used the solution?

I have been using Veeam Cloud Connect for a couple of months.

What do I think about the stability of the solution?

So far, it has been stable for us.

What do I think about the scalability of the solution?

Scalability is not something that we have run into issues with.

We have between 40 and 50 people who rely on it for backing up their data.

How are customer service and technical support?

I have been in contact with technical support multiple times and I am satisfied with them.

Which solution did I use previously and why did I switch?

I have also used IBM Spectrum and the biggest differences between these two products are scalability and usability.

What other advice do I have?

Overall, this is a good solution and I recommend it for simple environments.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Cloud Connect [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Veeam Cloud Connect [EOL] Report and get advice and tips from experienced pros sharing their opinions.