Product Management & Business Development Manager at a tech services company with 201-500 employees
Real User
High resiliency, good support, and scalable
Pros and Cons
  • "The stability of VMware vSphere is very good. It has high resiliency, it is one of the best solutions on the market."
  • "VMware vSphere could improve on the automation features and the ease of use of the solution in many areas, such as the interface. However, VMware is doing lots of great things."

What is our primary use case?

VMware vSphere is deployed in our data centers. We provide services to our customers by allowing them to use our infrastructure. We have lots of customers from different sectors, such as financial, educational, and retail.

What needs improvement?

VMware vSphere could improve on the automation features and the ease of use of the solution in many areas, such as the interface. However, VMware is doing lots of great things.

For how long have I used the solution?

I have been using VMware vSphere for approximately 10 years.

What do I think about the stability of the solution?

The stability of VMware vSphere is very good. It has high resiliency, it is one of the best solutions on the market.

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What do I think about the scalability of the solution?

VMware vSphere is very scalable.

How are customer service and support?

The technical support is good. They are a trustful company.

How was the initial setup?

We have one initial setup, we are not doing the setup all the time. Since we are a service provider, we have the infrastructure already.

What other advice do I have?

I rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Buyer at a tech services company with 1-10 employees
Real User
Easy to install and scalable, but should have better stability
Pros and Cons
  • "The solution is scalable."
  • "The solution could be more stable."

What is our primary use case?

We are using the latest version.

We use it for virtual machines. It is a platform which can be used to provide infrastructure for virtualization.

What needs improvement?

The solution could be more stable.

For how long have I used the solution?

We have been using VMware vSphere for more than five years.

What do I think about the stability of the solution?

While the solution is stable, it would be nice if it were more so. 

What do I think about the scalability of the solution?

The solution is scalable. 

We have plans to increase our usage. 

How are customer service and support?

I have not had occasion to contact technical support. 

Which solution did I use previously and why did I switch?

We used a virtual machine prior to the solution. 

How was the initial setup?

As the the solution is cloud-based, it is easy to install. 

The installation took, perhaps, four days. 

What about the implementation team?

Installation can be done on one's own. 

What's my experience with pricing, setup cost, and licensing?

The solution comes with a yearly subscription license. 

What other advice do I have?

The solution is cloud-based. 

There are around four people using the solution in our organization.

I rate VMware vSphere as a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSphere
April 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,394 professionals have used our research since 2012.
it_user313041 - PeerSpot reviewer
IT Systems Administrator II at a manufacturing company with 1,001-5,000 employees
Vendor
vMotion is a valuable feature and it's not hardware-dependent, but the web client could be better.

What is most valuable?

The vMotion feature.

How has it helped my organization?

Service up time has increased significantly. Having servers that are not hardware dependent has changed the way we offer solutions.

What needs improvement?

The vSphere Web Client could be better. The requirement for flash is what really kills it for me. Mobile access from iPads would be great too.

For how long have I used the solution?

I've used it for three to six months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I would rate customer service 5/10.

Technical Support:

I would rate technical support 9/10.

Which solution did I use previously and why did I switch?

No solution was used previously.

How was the initial setup?

The initial setup was straightforward and easy to use. Installing ESXi is no different than any other Operating System and the vCSA deployment is just as simple as clicking next a few times.

What about the implementation team?

We did it in-house.

What was our ROI?

We haven't calculated an ROI.

What's my experience with pricing, setup cost, and licensing?

Every dollar spent on vSphere will repay itself in up time.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Stop looking at others solutions and implement vSphere 6. It is hands down the most robust, scalable and easy to use virtual infrastructure out there today.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user246474 - PeerSpot reviewer
it_user246474Systems Engineer at a tech vendor with 1,001-5,000 employees
Vendor

VMware has a virtual viewer, its been there for years.. it used to be an appliance now its an app on google \ iOS. I use it, so you have access.

See all 2 comments
it_user339246 - PeerSpot reviewer
VMware Architect at a tech company with 10,001+ employees
Vendor
Less time is needed to go live for workloads, although the web client is prone to errors and crashes.

What is most valuable?

  • vMotion
  • Storage vMotion
  • High Availability
  • DRS
  • Storage DRS
  • Enhanced vMotion Capability

How has it helped my organization?

Less time is needed to go live for workloads. We have, therefore, been able to increase our efficiency and that of the virtual infrastructure.

What needs improvement?

The web client is prone to errors and crashes. Dump this in favor of the C# desktop client.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

7/10

Technical Support:

5/10

Which solution did I use previously and why did I switch?

We have been using VMware in our environment since the company's inception.

How was the initial setup?

I joined the company after it was implemented.

What about the implementation team?

As far as I know, it was done in-house.

What other advice do I have?

You should use vSphere for robust performance and stability.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user320268 - PeerSpot reviewer
Network Engineer at a legal firm with 1,001-5,000 employees
Vendor
It's saved us costs, greatly reducing the number of physical servers, although it could be improved with more storage capabilities and hot-adding of devices.

What is most valuable?

Cost, for one thing, it greatly reduces from physical servers.

How has it helped my organization?

Time, it saves me time. It’s also much easier to manage.

What needs improvement?

More storage capabilities would be great. Also, more hot-adding of devices would be helpful.

What do I think about the stability of the solution?

Fairly stable – we have issues, but overall it’s a very stable product that doesn’t require much legwork to run.

What do I think about the scalability of the solution?

Not much experience, so I wouldn’t know.

How are customer service and technical support?

They’ve been extremely helpful. Basically, we create a ticket and they assign a technician that usually calls us back within an hour. They usually do a great job of diagnosing and fixing the problem.

Which solution did I use previously and why did I switch?

We were using hardware before, we started that in that development phase and realized the benefits of virtual environments and started migrating over.

How was the initial setup?

It’s fairly straightforward.

Which other solutions did I evaluate?

I always look at the technical support, product availability, and product stability when selecting a new product. We just looked into vSphere though as there’s nothing else like it.

What other advice do I have?

Nobody’s perfect, but it’s great for our needs, and I would absolutely recommend the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user321027 - PeerSpot reviewer
Systems Analyst at a university with 1,001-5,000 employees
Vendor
We've been able to consolidate 70-80 physical servers into much smaller ESXi virtual servers, though I've yet to figure out the product fully.

What is most valuable?

  • Stability
  • Ease of deployment

How has it helped my organization?

We have been able to consolidate 70-80 physical servers into much smaller ESXi virtual servers. We’ve reduced our footprint to a much smaller virtual environment.

What needs improvement?

I can't say as I'm still trying to figure out the product fully.

What do I think about the stability of the solution?

I have been extremely impressed by the stability of the solution.

What do I think about the scalability of the solution?

It's extremely scalable. The ease of being able to add a new server or host in, and get it compatible with what's going on gives us a lot more functionality to get that host up and running.

How are customer service and technical support?

Fortunately, I haven’t had to use it much, but I’ve gotten good response, usually we get someone on the phone and they are able to help us with our issues.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

I inherited our production environment, but I set up the dev environment and that was up and running in a day. The time from installation to functional environment was about a day.

What other advice do I have?

I think as a company VMware is committed to innovation and stability and from a setting up the environment standpoint, you want consistency, but from what we’ve seen VMWare has that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VMware Engineer at a tech company with 501-1,000 employees
Real User
I've found that it’s still the leading hypervisor on the market. Needs improvements to the Fault Tolerance feature.

Valuable Features

vMotion, Storage vMotion, Distributed Resources Schedule (DRS), NIOC, SIOC, Storage Profiles.

Improvements to My Organization

Our business has been able to consolidate fleets of physical servers to virtual servers, and is able to respond to changing business needs quickly.

Room for Improvement

Needs improvements to the Fault Tolerance feature, focus more on the performance and quality of the hypervisor. I'd like for them to add more vCPU capability.

Use of Solution

5 years

Deployment Issues

I haven't seen any issues with deployment.

Stability Issues

Lately I have seen some bugs coming up.

Scalability Issues

I haven't seen any issues with scalability.

Customer Service and Technical Support

Customer Service:

Good, but could be better. Lately I have seen VMware dropping the ball on customer service.

Technical Support:

3 out of 5

Initial Setup

Yes. Hypervisor setup and setup of High Availability clustering in a jiffy.

Implementation Team

In-house

Pricing, Setup Cost and Licensing

There is no setup cost. Its only the administration cost.

Other Solutions Considered

Yes. Hyper-V, Xen.

Other Advice

From my personal experiences I've found that it’s still the leading hypervisor on the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3264 - PeerSpot reviewer
IT Administrator at a media company with 51-200 employees
Vendor
Despite its minor issues, it's still the choice of most of the System Admins.

Valuable Features:

It is os-independent having a very thin architecture with which it can offer unparalleled security and reliability. Unlike most other hypervisors in the market, this don't need a general purpose operating system clearing the hazards of processor overhead, Antivirus and other OS processor consumption. Its this feature makes it prominent in the market of hypervisors.

Room for Improvement:

Well, not much drawbacks actually. It serves the purpose it is designed for but still a very few little things that i have notices that can be called its drawbacks can be 1. Fault tolerance limits features available to virtual machines. 2. Automatic fallback of VMs currently not supported. This can be crucial in some environments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.