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55 Points
5 Years

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Over 4 years ago
Answered a question: HIPAA Compliance with JIRA
One of the best helpdesk software packages on the market currently, fully compliant with HIPAA is ServiceNow. They have a light and a full version. Although they work only in the cloud, there environment is able to be completely encrypted (or parts of it). Many banks and…
Almost 5 years ago
If it is purely for replacing a Service Desk tool I can recommend ServiceNow Express. It has all the ITIL processes on board, you can do Change management with it, has a proper CMDB and Asset management and with a additional cost you have also the opportunity to perform a…

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Over 4 years ago
Help Desk Software

About me

- Migration projects
- Project Management
- Incident Management
- Problem Management
- Change Management
- Training

Specialties: Broad knowledge of different platforms.