I missed the bit about their tech support. It really does leave a lot to be desired. Most of the issues you’re able to sort out yourself or make use of the forums available. The issues are generally the same across the board so you’ll most likely find a solution or something…

I don’t really know Sophos all that well so can’t comment on that particular piece of kit However in terms of moving from TMG and Cisco ASA to NGFW the process is quite seamless. Aside from if you’re using TMG to do URL forwarding you’ll have to do a bit of a custom jobby…