Avaya vs Verint

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 13 reviews.
Verint
Top Comparisons
Compared 0% of the time.
Compared 24% of the time.
Compared 1% of the time.
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.Verint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for security, surveillance, and business intelligence. In 1999, Comverse Infosys was combined with another division of Comverse focused on security and the communications interception market. In 2001, Verint expanded into video security by combining with Loronix Information Systems, Inc., which had been previously acquired by Comverse.
Sample Customers
Avaya Aura [EOL]: San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Avaya Workforce Engagement: Delta Community Credit Union, Think Direct Marketing Group, Tata Business Support Services
Verint Vovici: New York Life, Elavon, Technology Services Industry Association, VSP Vision Care, Tinker Federal Credit Union, St. James School in Stratford
Verint Workforce Engagement Cloud: New York Life, Elavon, VSP Vision Care
Popular Solutions
Top Industries
Computer Software Company
24%
Comms Service Provider
22%
Government
10%
Media Company
9%
Computer Software Company
25%
Insurance Company
14%
Comms Service Provider
14%
Financial Services Firm
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
No Data Available
Customer Service
Review 1 of 5
No Data Available
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.