Compare Collibra vs erwin by Quest

Collibra

Based on 53 reviews.

erwin by Quest

Based on 77 reviews.

Latest Research

Buyer's Guide

Collibra Governance vs. erwin Data Intelligence by Quest

March 2024

erwin Data Intelligence by Quest vs. Collibra Governance

Updated: March 2024

Buyer's Guide

Collibra Lineage vs. erwin Data Intelligence by Quest

March 2024

erwin Data Intelligence by Quest vs. Collibra Lineage

Updated: March 2024

Buyer's Guide

Collibra Catalog vs. erwin Data Catalog by Quest

March 2024

erwin Data Catalog by Quest vs. Collibra Catalog

Updated: March 2024

Buyer's Guide

Collibra Governance vs. erwin Data Intelligence by Quest

March 2024

Collibra Governance vs. erwin Data Intelligence by Quest

Updated: March 2024

Buyer's Guide

Collibra Catalog vs. erwin Data Catalog by Quest

March 2024

Collibra Catalog vs. erwin Data Catalog by Quest

Updated: March 2024

Sample Customers

Collibra Governance

Ministry of Economy Science and Innovation, Aspen Insurance, Barry Callebaut, Colt

Collibra Lineage

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Privacy & Risk

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

erwin Data Intelligence by Quest

Oracle, Infosys, GSK, Toyota Motor Sales, HSBC

erwin Data Catalog by Quest

Balfour Beatty Construction, Banco de México, BFSI Canada, CenturyLink, Daktronics

erwin Data Literacy by Quest

NAMM

Popular Solutions

Collibra Governance

21 reviews

Collibra Lineage

4 reviews

Collibra Catalog

5 reviews

erwin Data Modeler by Quest

12 reviews

erwin Evolve by Quest

3 reviews

erwin Data Intelligence by Quest

11 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Financial Services Firm

17%

Computer Software Company

11%

Government

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
I'm not a part of the tech team. I'm definitely part of the master data management, wherein we are providing services...
Read full review of Collibra Lineage »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »
LarsLerpold
Data Analyst for the Data Services at a energy/utilities company
I use Collibra Catalog for cataloging various reports, data elements, and tables, along with schema, associated with...
Read full review of Collibra Catalog »
Peggy McCoy
Stewardship Coordinator at a healthcare company
Previously, I was in high-tech, now I'm in healthcare. In both instances, we used this solution to increase data...
Read full review of Collibra Governance »

Review 1 of 4

ScottLawson
Director IT Architecture at QAD
We use EA Agile for enterprise architecture, which means that we want to catalog and keep track of all of the...
Read full review of erwin Evolve by Quest »
Andres-Martinez
BI Data Analytics Engineer at Targa Research
We are using it for metadata management.
Read full review of erwin Data Catalog by Quest »
William O'Shea
Data Architect at E.ON
I am using the solution for data modeling. We also use erwin Data Intelligence Suite for data governance.
Read full review of erwin Data Modeler by Quest »
RickDe Avila
Data Architect at NAMM California
We're a medical company and we have our own source systems that process claims from multiple organizations or health...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Enterprise Architect at a university

Read full review of Corso Agile Enterprise Architecture [EOL] »

Review 1 of 5

Customer Service

Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support was good from Collibra Governance.
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Aditya Pawar
Solutions Architect at DTSQUARED
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Lineage »
PrashastTripathi
Data Engineer at a tech services company
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Governance »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Catalog »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Catalog »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Governance »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Governance »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Governance »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
Ankush_N
Solution Architect at a consultancy
The technical support team is responsive.
Read full review of Collibra Governance »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Governance »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
Sudhakar Reddy
Sr Data Governance Architect at Mresult
Collibra Governance's documentation is clear. We can get all the documents from Collibra University.
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Privacy & Risk »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Governance »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
Srinivas Sivadasu
Senior Solution Architect at Intraedge
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Governance »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Governance »
Shweta Gaggar
Enterprise Data Governance at a financial services firm
The customer service is bad. It is not the best. I rate support two or three out of ten. The support team must be...
Read full review of Collibra Lineage »

Review 1 of 30

Alan Xu
Consultant at Beijing Essential Data Tech Co., Ltd
Local support is lacking in the China region. We try to seek support but also have to do our own research to resolve...
Read full review of erwin Data Modeler by Quest »
Richard Halter
President at Global Retail Technology Advisors, LLC
I actually did use their support, I had some issues getting it installed and it had to do with that they've given a...
Read full review of erwin Data Modeler by Quest »
ScottLawson
Director IT Architecture at QAD
They have a good support department but they are a little lax in the communication area. They always say, "Tell us...
Read full review of erwin Evolve by Quest »
Asish Sahu
SPM at Infosys
I rate erwin support eight out of 10.
Read full review of erwin Evolve by Quest »
ElbertTarrosa
Enterprise Data Architect at Unionbank Philippines
The technical support team is good. I rate the support an eight out of ten.
Read full review of erwin Data Modeler by Quest »
Tomasz Zagubin
Analyst at Roche
I rate erwin's support a five out of ten based on the one experience I had with them. I haven't interacted with...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
VP Enterprise Data Architecture at a financial services firm
The tech support is pretty good, but there's always room for improvement, so I rate them eight out of ten.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Project Coordinator at a computer software company
We used their Premier Support and had weekly meetings with them to go over any tickets. There were two people...
Read full review of erwin Data Intelligence by Quest »
RickDe Avila
Data Architect at NAMM California
Their helpdesk ticket itself is pretty great. The team of people, whether it's Tammy or Susan or a few others that my...
Read full review of erwin Data Intelligence by Quest »
Diane Blaum
Data Architect at a performing arts
The solution’s technical support is good.
Read full review of erwin Data Modeler by Quest »
Anonymous User
President & CEO at a tech services company
Customer Service: Historically the Erwin product has been primarily sold through channels so we've had little...
Read full review of erwin Evolve by Quest »
Anonymous User
Data Architect at a government
The support personnel are a bit slow in responding. The vendor talks about providing 24/7 support, but it could take...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Director of BI & Analytics at a logistics company
I have interacted with their technical support. I would rate them an eight out of 10.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Global Enterprise Architect and Catalogue of Business Solutions Manager at a recruiting/HR firm
There is the willingness to really support the customer. However, it can be improved to become more efficient....
Read full review of erwin Evolve by Quest »
Anonymous User
Solution Architect at a pharma/biotech company
We have used the technical support several times. It's really different based on the complexity of the task. Usually,...
Read full review of erwin Data Intelligence by Quest »
Pam Rivera
Independent Consultant at a tech consulting company
Over a period of five or 10 years, the few times I've had to go all the way through to erwin, I talked to the same...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Data Modeler at a government
The only time I've had to use erwin technical support was when I requested an extension on my trial license. They...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Sr. Data Engineer at a healthcare company
The problem is that our issues are related to interfacing erwin Data Modeler with the Hadoop Hive environments. The...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Senior Data Warehouse Architect at a financial services firm
I have interacted with erwin's technical support lately regarding the server version and they have been very...
Read full review of erwin Data Modeler by Quest »
Damian Niedzielski
Data Modeler at a logistics company
When it is bug related, we get a bug fix or are told to upgrade to the latest version. This has worked out in the...
Read full review of erwin Data Modeler by Quest »
Manoj Narayanan
Practice Director - Digital & Analytics Practice at HCL Technologies
We are Alliance partners, so whenever we go to clients and there are specific instances where we lack thorough...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Architecture Portfolio Manager at a financial services firm
Technical support is good.
Read full review of erwin Evolve by Quest »
Anonymous User
Software Engineer Staff at a manufacturing company
Their technical support is very good.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Senior Solution Architect at a pharma/biotech company
I rate erwin's support a nine out of ten.
Read full review of erwin Data Intelligence by Quest »
Sharon Allen
Sr. Manager, Data Governance at a insurance company
I haven't interfaced with anybody who is just an EDGE team member. I will say the sales and the installation teams...
Read full review of erwin Data Intelligence by Quest »
William O'Shea
Data Architect at E.ON
The technical support team is quite helpful. The team members don't always know their stuff. Sometimes, we end up...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Architect at a insurance company
We have some open tickets with them from time to time. They have definitely promptly responded and provided...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Senior Director at a retailer
In terms of the support that I'm getting, I'm able to get all my requests fulfilled. The only thing that happened was...
Read full review of erwin Data Intelligence by Quest »
Jose Luis Leon
Data Management & Automation Manager at a consultancy
The technical support is good. They are highly skilled.
Read full review of erwin Data Modeler by Quest »
Tracy Hautenen Kriel
Architecture Sr. Manager, Data Design & Metadata Mgmt at a insurance company
The technical and customer support are outstanding. erwin honestly goes above and beyond to ensure the success of its...
Read full review of erwin Data Intelligence by Quest »

Review 1 of 30

Technical Support

No Data Available

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