Fortra vs Jacada

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Fortra
Based on 122 reviews.
Jacada
Based on 1 review.
Overview
Information Not Available
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Sample Customers
Fortra's Automate
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Jacada Intelligent Agent Engagement
Humana, Turk Telekom, Leumi Card
Popular Solutions
Top Industries
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 1
Technical Support
No Data Available
No Data Available
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